VELAGAPUDI GRAHITA JHANSI
Analyst
Hyderabad,India
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Analyst
HCL
Chennai, Tamilnadu
09.2020 - Current
- Working with functional requirements within ServiceNow for CMS, Catalog Management, Incident, Web Services .
- Monitor the health of the SCOM agent.
- Troubleshoot SCOM agent issues.
- Experience with Incident Management, Problem
Management and Change Management. - Maintaining Process integrity and delivering
Continuous Process improvement. - Ensuring Proper Management Pack Calibration.
- Working with business users to identify and refine
business requirements and workflows. - Maintaining Reports/Dashboards and SLAs.
- Resolve or escalate SCOM agent Dependency issues.
- Generate SCOM Alert and Capacity reports.
- Able to Create custom rules and monitors in SCOM.
- Monitor Health of SCOM Infrastructure.
- Perform regular SCOM maintenance tasks.
- Able to Create custom rules and monitors in SCOM.
System Administrator Intern
Reachout Analytics
Hyderabad, Telangana
01.2020 - 06.2020
- Established network specifications and analyzed workflow, access, information and security requirements .
- Responsible for installation, configuration, management and maintenance over linux system .
- Remote administration of linux server using SSH, VNC viewer .
- Monitoring server using NAGIOS .
- Installation and configuration of various linux flavors such as Red Hat Enterprise .
- Managing different file servers like NFS,FTP and SAMBA servers .
Education
Bachelor of Technology - Computer Science
GITAM University
Hyderabad 05.2016 - 06.2020
Intermediate - MPC
Sri Chaitanya Junior College
Hyderabad 05.2014 - 04.2016
Skills
SCOM
Certification
Azure Fundamentals
Projects
1. MINI PROJECT on A Data Mining Based Model for Detection of Fraudulent Behaviour in Water Consumption.
Intelligent data mining techniques will assist water supplying companies to detect the loss created by unknown customers .It is a study from IEEE paper, a research based on two approaches namely SVM and KNN.
2.MAJOR PROJECT on Low Power Computer Vision .
The main objective of this project is to develop an application that can infer to what is in the image or video to mimic human version by using SNN approach of training a data set and making frozen graphs.
Activities
- Participated in the literary fest Lavz o philia.A lingual fest at GITAM University.(Sep 2016).
- Participated in Telangana voter survey on behalf of National Service Scheme (NSS) from GITAM University.
- Participated in social welfare programs on behalf of NSS in Government schools helping children engaging in various fun activities and was a core member in decision making team .
- Participated in core management team of organizing our university annual cultural fest PRAMANA 2019 .
Timeline
Azure Fundamentals
07-2022
Analyst
HCL
09.2020 - Current
System Administrator Intern
Reachout Analytics
01.2020 - 06.2020
Bachelor of Technology - Computer Science
GITAM University
05.2016 - 06.2020
Intermediate - MPC
Sri Chaitanya Junior College
05.2014 - 04.2016
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