Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
Overview
7
7
years of professional experience
Work History
Operations Manager
Decathlon sports India pvt ltd
Guntur
10.2023 - 09.2024
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Maintained accurate inventory records to track stock levels and minimize costs.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Developed key performance indicators to measure effectiveness of operational processes.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Business Development Manager
Decathlon sports India pvt ltd
Guntur
10.2022 - 10.2023
Developed and implemented strategies to increase sales and market share.
Identified potential clients, built relationships, and negotiated contracts.
Created presentations to attract new business opportunities.
Conducted research on industry trends, competitor activities, and customer needs.
Department Manager
Decathlon sports India pvt ltd
Hyderabad
10.2019 - 10.2022
Lead and manage a team of 7 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Developed strategies to improve customer service and increase sales by 10% within 6 months.
Coached and trained new staff members, providing guidance on department policies and procedures.
Sales Manager
Decathlon sports India pvt ltd
Greater Noida
09.2017 - 09.2019
Developed and implemented sales strategies to increase market share.
Identified and developed new markets for products or services.
Established relationships with key clients, while maintaining existing customer base.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Education
MBA - Marketing
Lovely Professional University
Punjab
06-2017
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Dalphin School
Visakhapatnam
06-2011
Skills
Inventory Management
Customer Service
P&L Management
Customer Retention
Organizational Management
Business Development
Marketing
Data Analysis
Languages
English
First Language
Hindi
Intermediate
B1
Telugu
Proficient
C2
Hobbies
Playing sports
Travelling
Plantation
Timeline
Operations Manager
Decathlon sports India pvt ltd
10.2023 - 09.2024
Business Development Manager
Decathlon sports India pvt ltd
10.2022 - 10.2023
Department Manager
Decathlon sports India pvt ltd
10.2019 - 10.2022
Sales Manager
Decathlon sports India pvt ltd
09.2017 - 09.2019
MBA - Marketing
Lovely Professional University
Bachelor of Technology - Electrical, Electronics And Communications Engineering