Master cam
Vellaisamy Raman
Diploma Mechanical Engineering
No 36 ,Thirumalai Nagar, Udaiyampalayam, Chinnavedampatti, Coimbatore
Summary
I leveraged strategic planning and operations management to enhance team performance and customer satisfaction, boosting profits. I successfully mainten exceeding project timelines with a focus on quality and efficiency.
Overview
28
28
years of professional experience
5
5
Languages
Work History
Manager
Aqua Edm Centre
02.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager Cnc
Billets Electro Werke Pvt Ltd
01.1997 - 12.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Education
Diploma Mechanical Engineering -
National Educational Technology
Mumbai 03.2010
Fitter -
Government Industrial Training Institute
Dindigul 07.1996
10th -
Elango Higher Secondary School
Madurai 04.1994
Skills
Communication
Additional Information
Machine knowledge
Vmc
Cnc Lathe
Wire Edm
EDM Spark
Friction welding
All conversation Machine
Instrument knowledge
All types mechanical instrument and CMM
Software
Power mill
Solid works
Timeline
Manager
Aqua Edm Centre
02.2020 - Current
Manager Cnc
Billets Electro Werke Pvt Ltd
01.1997 - 12.2019
Diploma Mechanical Engineering -
National Educational Technology
Fitter -
Government Industrial Training Institute
10th -
Elango Higher Secondary School
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