Vel Murugan M
Chennai
Summary
A Competent professional with around 6.5 years of Supply chain & BFSI experience in business analysis.
Supply chain Industry managed Allocation,Production planning Warehouse and delivery management.
Product management with Banking industry specializing in Loan Origination Systems, Digital Banking and Card Ecosystems.
Supply chain Industry managed Allocation,Production planning Warehouse and delivery management.
Overview
8
8
years of professional experience
Work History
Senior Associate Consultant
Infosys Ltd
04.2022 - Current
- To create BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and User Stories for system implementations, enhancements, and integrations.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Participated in cross-functional teams to deliver lending & Net Banking system upgrades, process improvements, or regulatory compliance projects.
- Conducted training sessions for business teams
Deputy Manager (Business Analyst)
ICICI Bank Ltd
10.2019 - 01.2022
- Experience in gathering and analyzing requirements from stakeholders (e.g., product owners, business users, legal & compliance teams) to define the scope of project.
- Playing a vital role in managing various activities of the project like requirement elicitation, analyzing the information gathered, documenting the functional or business requirements, BRD, FRD, Solution Scope Documents, Interface Analysis
- Interviewing business units, stakeholders, and technical leaders to gather and clarify business requirements; developing to be business process flows, identifying the impact of the implementation on these business process flows and coordinating the review of the detail design for the business
- Verification/Validation of requirements to ensure they deliver business value by conducting various reviews
- Act as a SME, providing integrated business/technical solutions to develop products in order to cater the business, operational & market needs
- Conducting Induction and Training Program for the new team and business users on product and upgraded automated process
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Projects Handled: Virtual RM application, LOS & LMS (Home Loan, LAP, Auto Loan, Education loan, Personal loan), Credit card
Relationship Executive
Shriram Transport Finance Company Ltd
04.2017 - 08.2018
- Facilitated the Branch's with Business Loan
- Familiarized in the practice of Commercial Vehicle Loan and Machinery loan
- Familiarized with Mortgage, Personal & Auto Loan
- Handled customers for privilege service for affluent customer
- Guided team for Achieving target in Product of General Insurance & Life Insurance
Education
High School Diploma -
Manipal Academy of Higher Education
Bengaluru, India01-2020
Mechanical Engineering
Anna University
Nagercoil, India09-2015
Skills
- JIRA management
- Agile methodology expertise
- Stakeholder communication
- Roadmap planning
- SDLC
- Lending
- Supply Chain Management
- Demand forecasting
- Stock control
- Production planning
- Data warehousing management
Languages
English
Tamil
Personal Information
Date of Birth: 04/24/94
Certificates Trainings
- IIBA-CBAP Trained, Business Analysis Certified Professional
- PSM & PSPO Trained, Agile Business Analyst
- Certified in Advanced Credit & Risk Management from Manipal Global education services
- NISM Certified - Mutual Fund Distributors (V-A)(2019)
- NISM Certified - Depository Operations (VI) (2019)
Project
Project:
Mercedes Benz - Verso
Modernizing the allocation process of Mercedes Benz - Project is to Modernize the allocation management , Supply chain , Production planning, Delivery Management, Region wise allocation for Mercedes Benz Vans & Passenger vehicle.
ICICI Bank - Lending
Modernization of Personal loan system - Project was to develop an PL orchestrator which will be responsible for decisioning of personal loan application
VRM portal - Effectively Working towards developing a portal which serves as a one stop platform for customer interaction and product features, which enables the Virtual relationship managers to pitch pre-qualified offers of customers, to retrieve all information about the customer and help them to quickly resolve the banking requirements of customer.
I-Capture - App based business process transformation with end-to-end project management as per business need, effectively enhanced the feature of capturing GPS location coordinates along with pictures of mortgaging property
Modernization of Credit Card Process - Project was to develop an application system, which helps customers to complete the application of ICICI credit card & Partner cards seamlessly online and issuance the card on quicker way.
Timeline
Senior Associate Consultant
Infosys Ltd
04.2022 - Current
Deputy Manager (Business Analyst)
ICICI Bank Ltd
10.2019 - 01.2022
Relationship Executive
Shriram Transport Finance Company Ltd
04.2017 - 08.2018
High School Diploma -
Manipal Academy of Higher Education
Mechanical Engineering
Anna University
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