Vemulawada srilekhya

• Client: Telefonica VMO2, UK
• About: Telefonica UK Limited, trading as O2 UK, is a telecommunications services provider in the United Kingdom, owned by Telefónica.

Key Responsibilities:

• Working as an Oracle PL/SQL resource in a telecom project, managing many applications related to the project.
• Involved in solving P1 and P2 priority issues with code changes and workarounds.
• Incident monitoring.
• Interaction with business on a regular basis to understand business requirements related to batch job failures.
• Have good problem-solving skills, analytical skills.
• Ability to learn Domain knowledge related to application in a short period of time.
• Strong interpersonal and communication skills, ability to work in a team as well as independently with minimal supervision.
• Handled all the major incident cases to meet the SLA and worked on ticket solving tools like BMC Remedy and BMC Helix.
• Extracting data from database with SQL, PL/SQL.
• Worked on automations using Digital Command Language in OpenVMS.