Venk Krish

• Managing presales activities for both Enterprise Performance Management Solution and BI Product

• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Worked with clients and internal stakeholders to understand needs and provide excellent service.

• Creating proper atmosphere for team to flourish, assisting team in self-organization, and cultivating culture of learning and transparency to enable team to produce value.

• Making functionality decisions to deliver the maximum amount of business value into products given the inherent constraints of budgets and timeframes

• Managing the entire life cycle of each service, including the definition, design, implementation, and delivery of services, as well as the evolution of service offerings in collaboration with stakeholders.

• Resolved problems, improved operations and provided exceptional service.

• Managing client's primary interaction for implementing BPM Product.
• Plan, coordinate, and lead numerous complex projects utilising project management principles, methodologies, and frameworks to manage and control projects across project life cycle.
• Used coordination and planning skills to achieve results according to schedule.
• Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
• Lead and drive research and business case documents to assist establish project scope using best practices and ensure smooth operations.
• Oversaw daily operations to ensure high levels of productivity.
• Managing scope modifications in proactive manner to minimise risk to project budget and schedule while maximising project's intended advantages.
• Managed expectations on release dates with business sponsors and influenced scope modification choices.

POSITIONS & PROMOTIONS

• Manager – Implementation / Jan 2019 – Apr 2019

• Project Manager / Apr 2014 - Jan 2019

• Product Consultant / Jul 2012 - Apr 2014

Two times delivery excellence award winner – May 2018 & Oct 2018, by director ME, APAC & Africa Corporater

➢ Mentored and coach the Product Implementation Team on the tool and in daily activities.

➢ Collaborate with clients to manage data analysis, data visualization, and dashboard deployments, encourage user acceptance and establish long-term relationships.

➢ Proved successful working within tight deadlines and fast-paced atmosphere.

➢ Collect data from consumers, assess their needs, and manipulate data through ETL and devise implementation strategies.

➢ Involved in various client account management activities, resource mapping, conducting End User Testing, and managing deadlines.

➢ Exceeded goals through effective task prioritization and great work ethic.

➢ Act as a point of contact and as a subject matter expert both within the company and with partner and client teams.

➢ Solutioning Tailor-Made strategy and Business Performance Management System.

➢ Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

➢ Drove operational improvements which resulted in savings and improved profit margins.

• Created Gap Analysis Report between historical test defects reported and documented and new version release made, and future focus for product enhancement was advised in order to fulfill customer genuine expectations on current product.

• Preparing Test plans, Test scenarios, Test cases, Test reporting, Defect Reporting on ClearQuest, and Test Management on Quality Center.

• Manual testing, test automation with QTP, Win runner, Virtual Machines (VM Ware) on Windows and Linux OS.

• Performed different tests utilising Agile and SCRUM methodology.

• Performed functional and non-functional testing, agile testing, and bug reporting with precision.