Venkat R
Chennai
Summary
Dynamic Team Lead with extensive experience at Office Framework, specializing in credit risk management and debt recovery. Proven track record of reducing debtor days and enhancing cash flow through strategic dispute resolution. Skilled in SAP, Oracle, SAGE, Side trade, Cargowise, Logysis and driving team performance, and achieving outstanding results in accounts receivable.
Overview
12
12
years of professional experience
Work History
Team Lead – AR Credit & Collections
Office Framework (A.J Worldwide)
Chennai
03.2024 - Current
- Lead a team of 6 credit control specialists handling a portfolio worth $50M across multiple global clients.
- Conduct regular credit reviews, assess client risk profiles, and recommend credit limits in alignment with corporate policy.
- Liaise with sales, legal, and operations teams to resolve disputes and facilitate timely payments.
- Mentor junior team members and conduct performance reviews to build team capability and accountability.
- Evaluating and managing the debts of clients.
- Ensuring timely payment of debts and reducing the debtor days.
- Monitoring dispute management and ensure resolution within specified time frame and TAT allowed.
- Producing weekly, monthly, and yearly statement of accounts for the clients.
- Resolving customer queries and issues.
- Assessing company risk with respect customers over the credit limit.
- Evaluating monitoring team members performance.
- Reducing debtors' 'days sales outstanding.
- Generate monthly AR aging reports and present insights to senior management for decision-making.
Senior Executive Receivables, AR Credit Collections- (AR)
Inchcape Shipping Services
Chennai
09.2022 - 02.2024
- Responsible for Accounts Receivable (Credit Collection) transaction processing and meeting the required target.
- Conduct weekly meetings with all the regions (MESAA, Europe, APAC and Americas) providing account wise updates and highlighting the payment trends and challenges faced on any account.
- Being an active team member of the process improvements like clearing the disputes and payments on different accounts.
- Working with collectors on disputes and unallocated receipts and to chase with respective billing departments for resolution.
- Provide weekly and monthly reports to the region.
- Work on rejection and denials of payments from customers and resolve on priority.
Senior Executive Receivables, AR Credit Collections and Dispute Management (AR)
CMA CGM Shared Service Center
Chennai
12.2015 - 09.2022
- Managed collections for key accounts in the Asia-Pacific region, ensuring 95%+ recovery rate.
- Developed client-specific strategies to resolve overdue accounts and negotiated repayment plans.
- Supported the implementation of a new ERP system (SAP), including data migration and user training.
- Partnered with legal counsel on high-risk accounts to mitigate bad debt exposure.
- Analysis of disputes – Turnaround time, Re-dispute, Dispute reduction.
- Sending invoice copies and supporting the document as per request.
- Process write-offs, credit memos based on the customer disputes with HO approval.
- Responsible for analyzing the Ageing reports to increase cash Flow.
- Responsible for reviewing the Bank reconciliation Report daily.
- Perform credit checks for the new customers and provide the finance status and rating based on the Dun & Bradstreet report to the global AR manager for approval.
- Sending Default notice to customer for non-payment in which customer is liable to pay.
- Initiating refund process for duplicate payments or excess payments received.
Process Associate F&A Cash Application (AR)
TATA Consultancy services
09.2013 - 09.2015
- Downloading the Customer statement of account and doing the follow up with the customer for older bucket invoices.
- Bank statements uploading and reconciling the un reconcile line items.
- Uploading the bank statements of daily transaction.
- Taking care of the cash application process of the client for the payments received through Wire transfer, Cheque and Direct Debit.
- Sending reports to agency on daily activities such as unapplied report, unidentified report and invoice struck in interface report.
- Solving the queries of un-reconcile report & performing the reconciliation with Cash management system and Oracle.
- Statement of Accounts Preparation (Customer’s Account).
- Performing Month end activities.
- Creating manual invoices for Agency requests.
- Handle various client queries & follow ups in Group mailbox.
Education
Bachelor of Commerce - B.com
D.G Vaishnav College
Chennai04-2013
Higher Secondary -
S.K.P.D Boys higher secondary school
Chennai04-2010
SSLC -
S.K.P.D Boys higher secondary school
Chennai04-2008
Skills
- Credit risk management
- Accounts receivable
- Debt recovery and dispute resolution
- Team leadership
- Client relationship management
- KPI monitoring and reporting
- SAP and Oracle ERP
- Regulatory compliance
- Cross-functional collaboration
- Advanced Excel skills
Languages
- English
- Tamil
- Telugu
Career Accomplishments
Won propeller award 1 time – Excellent performance in 09/01/18 & 03/01/19.
Timeline
Team Lead – AR Credit & Collections
Office Framework (A.J Worldwide)
03.2024 - Current
Senior Executive Receivables, AR Credit Collections- (AR)
Inchcape Shipping Services
09.2022 - 02.2024
Senior Executive Receivables, AR Credit Collections and Dispute Management (AR)
CMA CGM Shared Service Center
12.2015 - 09.2022
Process Associate F&A Cash Application (AR)
TATA Consultancy services
09.2013 - 09.2015
Bachelor of Commerce - B.com
D.G Vaishnav College
Higher Secondary -
S.K.P.D Boys higher secondary school
SSLC -
S.K.P.D Boys higher secondary school