A highly experienced Digital Professional who has demonstrated the ability to lead multi- disciplinary teams of professionals through periods of significant revenue growth. Strong business and operations qualifications with an impressive track record of more than 34 years of hands-on experience in client-side IT, practice and discipline leadership within consulting and agency environments, project and program management, resource management and strong financial oversight. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities and develop solutions and processes for maximizing profitability. Skilled in partnering opportunities, and develop solutions and processes. Skilled in people management, motivating teams, and building client relationships to deliver innovative digital solutions. Professional Summary Career reflects over 30 years of progressive experience in Customer Relationship Management, Corporate Finance, ERP implementation, Oracle practice management, Pre-Sales consulting, Delivery, Solutions Development and support function with various client-facing roles Engaging Client Relations by adept at developing often complex client proposals, MSA and SoWs. Proficient in various business operations including client contracts, billing, conflict resolution, implementation of effective business policies and procedures Specialize in developing and nurturing productive client relationships Expertise in Pre-Sales consulting, Operations Management (hiring of talent and optimization of skills), Delivery Management, Contract negotiations, Deal Closure, Product Development and CoE Development Understands the ERP business dynamics across industry sectors (Manufacturing, BFSI, Travel & Transport and Professional Services etc.) Managed successful execution of large global projects within budgets ranging from Oracle Implementation, Integration and Support with ensured timely completion Excellent analytical, organizational, interpersonal skills, Identification and negotiation for Business and Technology requirements Accomplished leader, adept at developing and mentoring large delivery teams for attaining superior results Highly organized with exceptional abilities to identify process gaps, execute strategic plans to enhance revenue generation with P&L account responsibility, lead and effectively collaborate with both internal and external teams Proven ability in application integration architecting with integration tools.
▪ Part of program office team for implementing Oracle application
and headed a large Oracle application testing team
▪ Managed and executed functional and technical Oracle
applications integration testing
▪ Managed defects tracking and bug fixes till their closure and
coordinated with teams in Hong Kong and India
▪ Hands-on Manager
▪ Defined offshore governing practices to increase the comfort level
of offshoring for the customer
▪ Interacted well with customers to build connections and nurture
relationships.
▪ Ascertained project completion within budgets and scheduled time
period.
▪ Understanding the Client organization functions, business
processes in order to provide an integrated information system
▪ Streamlining and re-engineering of client business functions &
practices
▪ Effective planning & delivery of project activities
▪ Submitting project – specific (required) deliverables to the client.
▪ Performed analysis and study of client's organization structure,
existing business processes and new business needs to gather
functional requirements for the trial implementation of oracle
financials modules
▪ Performed Business Process Improvement (BPI), Business Process
re-engineering (BPR), Gap Analysis and mapping of existing
processes & systems with Oracle Financial Applications
functionalities
▪ Involved in Application Design Documentation on the client's
current business process.
▪ Involved in a trial set up of GL, AP & AR modules as conference
room pilot
▪ Performed testing of important functionality's and Integration
testing of all the financial modules by creating a test plan for the
Trial Implementation study
▪ Maintained schedules to meet key milestones at every project
phase.
▪ Involved in Oracle Applications Financials implementation
▪ Finalizing chart of accounts for the Client
▪ Setup Flexfield Structure with six segments
▪ Setup Security and Cross – Validation Rules, Roll up groups,
summary accounts, suspense accounts
▪ Implemented online journal approvals
▪ Implemented Recurring journals
▪ Setup budgets, Defining Budgets, Budget organization, uploading
the Budget Values
▪ Setting up the Budget Controls
▪ Extensive Utilization of FSG, ADI for reporting.
Program & Delivery Management, ERP Expert, Pre-Sales
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