Summary
Overview
Work History
Education
Skills
Personal Accomplishments
Timeline
Generic

AKHIL BVNS

ELURU

Summary

Results-driven professional with seven years of experience in operations, data analysis, and quality maintenance. Proven ability to lead teams in overcoming challenges and achieving measurable improvements. Recognized for strong analytical skills and a proactive approach to problem-solving, ensuring high levels of customer satisfaction. Committed to leveraging leadership and operational expertise to enhance team performance and contribute to organizational success.

Overview

8
8
years of professional experience

Work History

QUALITY ANALYST - 1

AMAZON
Hyderabad
02.2022 - Current
  • The role is under the Business Operations Quality team, where I was responsible for driving process improvements and ensuring high-quality outcomes through data-driven strategies. The role involved utilizing investigative tools and analytical techniques to identify root causes of quality issues, develop creative solutions, and implement sustainable processes. I regularly created and maintained reports, dashboards, and performance insights to support strategic decision-making, and enhance overall operational efficiency.
  • Implemented an efficient quality management system that reduced the error rate by 30%, leading to quicker identification, resolution, and improved overall quality, and bug identification.
  • Developed comprehensive QA documentation standards, resulting in improved clarity and consistency in the QA reports, and generated and maintained reports and insights for process improvement.
  • Collaborated with cross-functional teams to understand the process, and developed macros to implement new processes and reduce manual work..
  • Work closely with cross-functional teams to communicate data-driven insights and bug reports, facilitating swift resolutions, and contributing to the overall success of the process.

MACHINE LEARNING DATA ASSOCIATE (ALEXA)

AMAZON
Hyderabad
09.2017 - 10.2021
  • The role under Alexa Data Services mainly focuses on analyzing the data of the users of Alexa devices, identifying potential bugs, escalating them using data analysis tools, and making Alexa respond better.
  • Developed visual reports using Tableau to effectively communicate data insights and trends about how the device responds to situations.
  • Using data analysis techniques to examine user data from Alexa devices, provide accurate insights into user interactions and experiences. Utilizing data analysis tools to escalate and document these issues for prompt resolution.
  • Mentored a team of data associates in the annotation and analysis of training data, ensuring consistency and quality across all datasets.

Education

Data Science & Analytics

GREAT LAKES UNIVERSITY
Chennai
05.2022

Computer Science

GITAM UNIVERSITY
Visakhapatnam
05.2017

Skills

  • Data analysis
  • Power BI
  • Google Suites
  • TableauKnime
  • Cross-functional collaboration
  • Team mentoring
  • Process improvement
  • Quality assurance
  • Operations management
  • Data visualization

Personal Accomplishments

  • Gold medalist in 9th National Science Olympiad Exam
  • Participated in Hyderabad Cricket Association League
  • A Player of Under14 Cricket Team in 2007-2008 (West Godavari District)
  • Member of Gitam Cricket Club

Timeline

QUALITY ANALYST - 1

AMAZON
02.2022 - Current

MACHINE LEARNING DATA ASSOCIATE (ALEXA)

AMAZON
09.2017 - 10.2021

Data Science & Analytics

GREAT LAKES UNIVERSITY

Computer Science

GITAM UNIVERSITY

Similar Profiles

CREATE PROFILE
AKHIL BVNS