Venkata Santosha Sidhardha Sonti
Visakhapatnam
Summary
Software testing professional equipped to deliver impactful results. Strong background in identifying software defects and ensuring quality assurance. Skilled in automated and manual testing, test planning, and bug tracking. Known for fostering team collaboration and adaptability to dynamic project needs. Trusted for reliability and focus on achieving optimal outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SOFTWARE TEST ENGINEER
RAS Technologies
11.2019 - 05.2022
- Company Overview: Information and communication
- Website: https://ras-technologies.ueniweb.com/
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Enhanced product reliability through thorough functional, regression, and performance testing.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Reduced project delivery time by implementing automated testing frameworks and tools.
- Exceeded client expectations through exceptional attention to detail in identifying potential defects before release.
SENIOR QA ANALYST
RAS Technologies
08.2018 - 09.2019
- Company Overview: Information and communication
- Website: https://ras-technologies.ueniweb.com/
- Managed defect tracking system effectively, maintaining clear communication channels with stakeholders regarding bug status and resolution timelines.
- Mentored junior team members in QA best practices, fostering a culture of continuous learning and professional growth.
- Worked closely with developers to reproduce and troubleshoot complex bugs, facilitating timely fixes and enhanced product quality.
- Streamlined QA processes by developing automated testing scripts, resulting in increased efficiency and reduced manual effort.
- Reduced product defects by performing thorough regression testing during each release cycle.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
SOFTWARE QA ENGINEER
Nanomindz Technologies Pvt. Ltd.
06.2013 - 04.2017
- Company Overview: Information and communication
- Website: www.nanomindz.com
- Established a culture of continuous improvement within the QA team, fostering increased efficiency and effectiveness over time.
- Maintained detailed documentation of test results, ensuring accurate tracking of issues and resolutions.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Identified opportunities for process improvements within the QA function, leading to increased overall product quality.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Played a key role in resolving critical defects during high-pressure situations, ultimately preserving client trust in company products and services.
- Resolved technical issues and forecasted troubleshooting complications during software trials.
Education
MBA - Finance and Marketing
Gitam University
Visakhapatnam04.2013
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University Kakinada
Visakhapatnam/Kakinada12.2010
Skills
- Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Windows 7
- Windows 8
- Windows 10
- Windows 11
- Basic SQL (MySQL)
- Tableau Software
- Selenium
- Python
- Operating Systems - Windows
- Operating Systems - MacOS
- Operating Systems - Android
- Operating Systems - IOS
- Microsoft Office Tools (M365)
- Customer support
- Call center operations
- Customer service background
- Well-organized
- Complaint handling
- Data entry
- Customer response
- Customer service
- Inbound customer service
- Problem resolution
- Relationship building
- Payment processing
- Customer relations
- Technical support
- Problem-solving
- Application support
- Software installation
- Customer success management
- Sales and marketing
- Customer satisfaction
- Decision-making
- Business development and planning
Certification
Certificate program in data science, BI and Analytics, Introtallent Pvt Ltd, 01/2022, Comprising of Advanced Excel, SQL, Tableau and Python
Personal Information
- Date of Birth: 08/21/88
- Gender: Male
- Nationality: Indian
Volunteer Experience
- Member of Rotaract Club during MBA - Fellowship through service., 06/06/11 - 04/26/13
- Participated in National Conference on Financial Inclusion in India - Challenges and Strategies., 06/06/11 - 04/26/13
- Participated in Workshop on Social Entrepreneurship and Development., 06/06/11 - 04/26/13
- Served as a Member of Hospitality in Gitam Excellence Meet., 06/06/11 - 04/26/13
Projects
Study on Customer perception towards life insurance products and customer satisfaction regarding services, 05/14/12 - 06/11/12, Did extensive service and research on life insurance products at Anand Rathi Securities and the satisfaction levels of their customers and prospective customers perception towards becoming their customers. Customer behavior and satisfaction levels at Pantaloons Retail Store, 01/28/13 - 04/15/13, Studied customer behavior regarding their taste and purchase patterns. Did survey on customer satisfaction levels at the store. Successfully did a business deal between Pantaloons Retail Store and VLCC regarding purchases at the store and gift coupons at VLCC. This generated the revenue for both the organizations.
Recommendations
Vijaya Geeta Dharmavaram, Professor, vdharmv@gitam.edu, (+91) 9848177813, I have known her for several years right from MBA in 2011. She/he/they are wonderful in teaching and mentored me.
Languages
English
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Finnish
Beginner (A1)
German
Beginner (A1)
Timeline
SOFTWARE TEST ENGINEER
RAS Technologies
11.2019 - 05.2022
SENIOR QA ANALYST
RAS Technologies
08.2018 - 09.2019
SOFTWARE QA ENGINEER
Nanomindz Technologies Pvt. Ltd.
06.2013 - 04.2017
Certificate program in data science, BI and Analytics, Introtallent Pvt Ltd, 01/2022, Comprising of Advanced Excel, SQL, Tableau and Python
MBA - Finance and Marketing
Gitam University
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University Kakinada
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