Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Summary - Profile Summary
Locations
Timeline
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Venkata Satish Ganta

Venkata Satish Ganta

Hyderabad

Summary

Seasoned banking professional with a proven track record at Kotak Mahindra Bank and HDFC Bank, excelling in branch operations and KYC norms. Spearheaded initiatives that significantly enhanced profitability and compliance, demonstrating exceptional leadership and a people-oriented approach. Expert in retail banking functions and adept at fostering business growth through strategic planning and team mentorship.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Branch Manager,Deputy Vice President

Kotak Mahindra Bank
Hyderabad
04.2023 - Current
  • Monitored financial performance of the branch on a monthly basis.
  • Managing the operations side of the retail bank branch, merchandising working with the marketing team daily to ensure customer needs are met; managing the branch profitability, achieving branch targets
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Analyzed competitors and market trends to facilitate business growth.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Grew business banking relationships through proactive outreach.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Assisted other branches when needed during peak periods or special projects.
  • Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Hired, trained, and mentored staff members to maximize productivity.

Assistant Vice President

HDFC Bank
Hyderabad
04.2008 - 04.2023
  • Managing the operations side of the retail bank branch, merchandising working with the marketing team daily to ensure customer needs are met; managing the branch profitability, achieving branch targets
  • Worked alongside the Cards Issuance and Acquiring product team for a better process.
  • Worked along with Cards Dispute Team and Cards and Merchant Acquiring teams for Increase of their Customer Solutions
  • Ensuring compliance in Cards and Payment System to group company policies and procedures including regulatory requirements; assisting branch administration in executing audit recommendation to meet the targets
  • Formulating operational policies and strategies for the bank as per the RBI guidelines and changing environment & evaluating Coordinating with the Relationship Managers and Sales Executives on a regular basis to ensure smooth business acquisition, assessing staff requirements with respect to the positions & providing timely resolution
  • Spearheading the entire gamut of various unit operations like clearing department, domestic and international payments, routing cash counter, foreign remittance, SWIFT/DD / PO issuance, RTGS / NEFT, accounts opening, loan queries, customer service desk, delivery of debit card, cheque book, internet pin, customers static data requests & so on)
  • Achieving income & volume target for their respective area of operations for Retail Trade and Forex Products
  • Maintaining accounts of daily transactions of cash or check acceptance and withdrawals such as suspense & dummy accounts, investigating and preventing suspected fraud activity for all house accounts
  • Maximizing profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer
  • Successfully managed various banking products such as Letters of Credit, Bank Guarantee, Remittances ( Inward remittances via SWIFT, Outward SWIFT transfers/Foreign Currency Drafts & so on), Collections ( imports, exports, Clean foreign Currency Cheques ),TC Sales/Purchase, Foreign Currency Sales/Purchases, Forex Plus cards
  • Led a team of 16 employees across 4 locations for functions such as branch banking operations, retail & corporate investments, wealth management, business & commercial banking, trade finance, risk and compliance and service quality
  • Adhered to Regulatory Compliance such as RBI,FEMA,IRDA for ensuring smooth banking Operations
  • Supported senior leadership by reviewing and prioritizing strategic initiatives.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Networked within communities to identify and capitalize on business opportunities.
  • Collaborated with upper management to create long-term business plans.
  • Served as a liaison between the organization and external partners and vendors.

Education

PG Diploma - Business Management

ITM Business School
Chennai
01.2008

B.Com. - Taxation

Annapurna Memorial Modern Degree College
Vijayawada
01.2006

12th -

Annapurna Memorial Modern Degree College
Vijayawada
01.2003

10th -

Sri Mallikarjuna Public School
Vijayawada
01.2001

Skills

  • Branch Operations
  • KYC Norms
  • Statutory & Regulatory Compliance
  • Retail Banking Functions
  • Budget & Cost Control
  • Loans and Cards Processing
  • Payment Domain
  • Audit & Compliance
  • Money Laundering Prevention
  • People-oriented

Certification

  • AMFI Certification, 2019
  • CIEL Certification on Wealth Management

Personal Information

Date of Birth: 06/29/85

Languages

  • English
  • Hindi
  • Telugu

Summary - Profile Summary

Offering over 18 years of experience in entire spectrum of Banking & Cards and Customer Service; presently associated with Kotak Mahindra Bank as Deputy Vice President. Exploring possibilities of determining viability of business operations on acquisition of assets & quick settlement through negotiations or restructuring of dues, heading branch operations with key focus on bottom-line profitability. Devising and implementing policies / procedures for the all-round development of banks as well as reducing overall costs to the bank through various means as per RBI guidelines. Sending and receiving the remittance, managing complaints on ongoing basis along with amendments, cancellation, queries of transactions, audits, compliance & so on. Enterprising leader possess excellent interpersonal, communication & organizational skills with abilities in team management & customer relationship management.

Locations

  • Hyderabad, Telangana
  • Vijayawada, Andhra Pradesh
  • Chennai, Tamil Nadu

Timeline

Branch Manager,Deputy Vice President

Kotak Mahindra Bank
04.2023 - Current

Assistant Vice President

HDFC Bank
04.2008 - 04.2023

PG Diploma - Business Management

ITM Business School

B.Com. - Taxation

Annapurna Memorial Modern Degree College

12th -

Annapurna Memorial Modern Degree College

10th -

Sri Mallikarjuna Public School

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Venkata Satish Ganta