Venkata Subbaiah G
Kadapa
Summary
Accomplished Cloud Operations Engineer with extensive experience, specializing in AWS services and Kubernetes. Proven track record in automating CI/CD pipelines and enhancing system reliability. Adept at troubleshooting complex issues and collaborating with cross-functional teams to drive operational excellence. Strong skills in monitoring and alerting, ensuring high availability and performance.
Overview
12
12
years of professional experience
Work History
Cloud Operations Engineer
PwC
Hyderabad
12.2023 - 03.2025
- Engineered, deployed, and maintained highly available payment infrastructure for web and mobile platforms using AWS services including EC2, VPC, MSK, EKS, ECR, S3, IAM and Azure cloud, ensuring seamless digital transactions for millions of users.
- Automated application delivery processes and managed robust CI/CD pipelines using Docker, Kubernetes, and tools such as EKS for secure, zero-downtime deployments and periodic cluster upgrades.
- Provisioned and managed EC2 instances with auto-scaling, load balancing, and security hardening.
- Designed and maintained S3 buckets with lifecycle policies, encryption, versioning, and access controls.
- Implemented IAM roles, policies, and least-privilege access for users, services, and applications.
- Performed RDS upgrades (minor and major versions) with minimal downtime using snapshots, blue-green deployments, and maintenance windows.
- Oversaw RDS backups, monitoring, performance tuning, and failover strategies to ensure data integrity and availability.
- Configured Kubernetes resources including Deployments, Services, ConfigMaps, Secrets, HPA, and Ingress to support scalable application deployments.
- Troubleshot pod, node, and cluster-level issues to ensure high availability.
- Worked closely with development teams to optimize container performance and resource usage.
- Established monitoring and alerting using AWS CloudWatch, creating custom metrics, dashboards, and alarms for proactive incident management.
- Integrated SNS and SQS for event-driven notifications and asynchronous message processing.
- Set up and managed Datadog for infrastructure and application monitoring, dashboards, and alerts.
- Built observability solutions using Prometheus and Grafana for metrics collection and visualization.
- Automated server provisioning and configuration using Ansible playbooks and roles.
- Standardized environments across development, test, and production.
- Reduced manual intervention and configuration drift through infrastructure automation.
- Conducted advanced troubleshooting, debugging, and resolution of infra, platform, and payment service issues, both proactively and in response to incidents, ensuring minimal transaction failures.
- Engaged in cross-team planning and root cause analysis following major system events or outages, providing key technical input and driving permanent solutions to infrastructure challenges.
- Contributed to the development, review, and ongoing improvement of security controls, compliance practices, and cloud security documentation for sensitive financial data in a regulated environment.
Cloud Operations Engineer
Wipro Limited
10.2020 - 12.2023
- Administered and supported Linux (RHEL, Ubuntu, Amazon Linux) servers in production environments, ensuring high availability and performance.
- Managed Linux servers and AWS resources as part of managed services and transformation projects.
- Provided cloud and infrastructure support for large-scale client environments.
- Managed user access, file permissions, services, cron jobs, and kernel-level configurations.
Implemented proactive monitoring and alerting to reduce system downtime and MTTR. - Analyzed system logs and application logs to identify root causes of performance, memory, disk, and network issues.
- Managed user access, file permissions, services, cron jobs, and kernel-level configurations.Implemented proactive monitoring and alerting to reduce system downtime and MTTR.
- Performed troubleshooting, change management, and deployment support across multiple environments.
- Worked closely with application, network, and security teams to resolve complex production issues.
- Contributed to automation and monitoring enhancements, improving operational documentation for better team knowledge sharing.
Associate Consultant
Deloitte
03.2017 - 11.2019
- Collaborated with clients to identify business needs and develop tailored solutions.
- Conducted thorough research to support strategic recommendations for client projects.
- Facilitated workshops to gather requirements and ensure stakeholder alignment.
- Developed policies to resolve complaints and enhance operational processes.
- Conducted internal audits to evaluate compliance and identify operational improvements.
Process Developer
GENPACT India Limited
Hyderabad
04.2015 - 03.2017
- General accounting
- Oversaw record-to-report process, ensuring accurate financial transaction reporting.
- Executed financial journal entries, maintaining integrity of accounting records.
- Resolved Open Items in Balance Sheet accounts, achieving clearance within 90 days.
- Prepared the FX journal entry monthly.
- Reconciliation
Process Analyst (R2R GL)
Accenture India Pvt Ltd
Bangalore
07.2013 - 12.2014
- Amortized prepaid expenses, allocated expenses, and processed accruals and reversals to ensure accurate financial reporting.
- Executed general accounting tasks, reconciled chart of accounts, reviewed balance sheet flux, and prepared management reports for monthly, quarterly, and yearly book closures.
- Prepared and posted intercompany journals to maintain accurate financial records and facilitate intercompany transactions.
Education
BBM -
Sri Venkateshwara University
TirupatiSkills
- CI/CD pipelines
- Jenkins
- Docker
- Kubernetes
- AWS
- AWS services
- CloudWatch metrics
- CloudWatch monitoring
- Prometheus Grafana
- Monitoring alerts
- NewRelic
- PagerDuty
- Ansible scripts
- GIT
- SonarQube
- Troubleshooting
- Linux
- UNIX
- Windows
- Cost Optimization
- Postmortem Report
- Scripting languages
- Maintenance and troubleshooting
- System administration
Coherent Projects
Worked on the Coherent client engagement at PwC, supporting the design, operation, and reliability of cloud and infrastructure platforms for a large enterprise environment. The project focused on maintaining highly available, secure, and scalable systems, with strong emphasis on operational excellence, automation, monitoring, and incident management in line with SRE and DevOps best practices.
Key Responsibilities & Contributions- Supported cloud and infrastructure operations across Linux and AWS-based environments.
- Managed and monitored AWS services including EC2, S3, IAM, RDS, EKS, ECR, CloudWatch, SNS, and SQS.
- Provided production support for business-critical applications, ensuring high availability and performance.
- Performed Linux troubleshooting and system diagnostics to resolve infrastructure and application issues.
- Supported Kubernetes (EKS) clusters, container deployments, and image management via ECR.
- Implemented and maintained monitoring and alerting using CloudWatch, Datadog, Prometheus, and Grafana.
- Participated in PagerDuty on-call rotations, handling P1/P2 incidents, triage, and service restoration.
- Executed RDS upgrades and maintenance activities with minimal downtime and rollback planning.
- Automated infrastructure and configuration tasks using Ansible.
- Conducted root cause analysis (RCA) and contributed to post-incident reviews and service improvements.
- Collaborated with cross-functional teams (application, security, and networking) following ITIL and SRE practices.
Disclaimer
I hereby declare that the information mentioned above is true to the best of my knowledge.
Personal Information
- Date of Birth: 06/10/89
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Telugu
- Kannada
- Hindi
Timeline
Cloud Operations Engineer
PwC
12.2023 - 03.2025
Cloud Operations Engineer
Wipro Limited
10.2020 - 12.2023
Associate Consultant
Deloitte
03.2017 - 11.2019
Process Developer
GENPACT India Limited
04.2015 - 03.2017
Process Analyst (R2R GL)
Accenture India Pvt Ltd
07.2013 - 12.2014
BBM -
Sri Venkateshwara University