Venkata Suresh Babu Patnam
Summary
Dynamic IT professional with over 6 years of experience in application development, functional analysis, design, coding, testing, and integration. Proven expertise in Qlik Sense application development, complemented by a strong commitment to continuous service improvement and client engagement. Recognized for exceptional problem-solving abilities and effective communication skills that drive successful project outcomes and enhance client satisfaction. Proficient in navigating complex technical challenges while fostering collaborative relationships with stakeholders to achieve shared goals.
Overview
5
5
years of professional experience
Work History
QlikSense Production Support
Cognizant Technology Solutions
04.2023 - Current
- Provided production support and enhancements for enterprise Qlik Sense applications (GSE, QDP, IBOP, LDASH).
- Managed incidents, enhancements, and change requests using JIRA and ServiceNow, working as an individual contributor.
- Proactively analyzed critical issues, identified root causes, and delivered timely resolutions—preventing major business impact and earning client appreciation.
- Completed full-year (2025) reconciliation within 2 days, enabling on-time business reporting.
- Involved in access automation for an application by implementing an end-to-end process where users submit access requests through Microsoft Office Forms. This automation streamlined access management and resulted in a cost saving of $3,600 for the client.
- Developed and enhanced Qlik dashboards; handled data analysis, data dumps, and validation against design standards.
- Worked on an automation solution for reconciliation activities by developing a script that generates QVDs based on user-defined start and end dates, eliminating daily manual updates of variables and significantly reducing manual effort and processing time. This enabled business users to generate QVDs for multiple past days quickly and efficiently.
- Supported and mentored junior team members by guiding them through issue resolution, sharing knowledge, and conducting KT sessions. Actively began contributing to lead-level and management activities.
- Scheduled, reloaded, and monitored tasks using Qlik Sense Management Console (QMC) and Qlik Publisher, including dependency management.
- Monitored reload status and shared regular updates with business stakeholders.
- Assisted users with Qlik Sense demo sessions and documentation (technical specs, reports).
- Supported application maintenance, upgrades, and GCTO monitoring activities.
- Worked flexible hours across night, weekend, and holiday shifts.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Client: Merck
QlikView/QlikSense Developer
Infosys Limited
06.2022 - 04.2023
- Designed, developed, tested, published, and supported enterprise Qlik Sense and QlikView applications for reporting and analytics.
- Built and optimized QVDs, QVWs, and QVFs by integrating data from Snowflake, MongoDB, SQL Server, AWS, and Excel.
- Performed requirement analysis, data modeling, and source-to-target mapping to deliver business-aligned dashboards.
- Developed interactive dashboards using KPIs, charts, tables, containers, and advanced expressions.
- Implemented Section Access for secure, role-based data access.
- Scheduled, automated, and monitored data reloads using Qlik Sense Management Console (QMC).
- Improved application performance by optimizing load scripts, data models, and simplifying complex expressions.
- Validated applications against design standards and coordinated with onsite teams and provided regular status updates to stakeholders.
- Client: Travelers LTD
SQL & SSIS Production Support
Infosys Limited
08.2020 - 02.2022
- Developed and optimized SQL Server objects including complex queries, stored procedures, views, triggers, indexes, and user-defined functions using DDL/DML.
- Improved database performance through query tuning, execution plan analysis, and performance monitoring.
- Built robust SSIS ETL packages to load and transform data from flat files, CSV, Excel, XML, and SQL Server into data warehouses and data marts.
- Implemented advanced SSIS transformations such as Lookup, Derived Column, Aggregate, Pivot, Slowly Changing Dimension, Conditional Split, Multicast, and Fuzzy Lookup.
- Generated dynamic reports and datasets using complex joins and subqueries; exported data to Excel for business reporting.
- Performed regular data loads, system enhancements, and capacity planning to support ongoing business needs.
- Translated business requirements into scalable BI and database solutions while coordinating with onshore/offshore teams.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Client: Travelers LTD
Education
Bachelors’ Degree - Computer Science
Yogi Vemana University
Badvel, Andhra Pradesh06-2019
Skills
- QlikSense and QlikView
- Upskilling PowerBI
- SQL Server and MySQL
- SQL Server Management Studio
- SQL Server Integration Services
- MS Excel
- ServiceNow
- Autosys
- Rally
- Communication and interaction skills
LANGUAGES
English
Telugu
Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
QlikSense Production Support
Cognizant Technology Solutions
04.2023 - Current
QlikView/QlikSense Developer
Infosys Limited
06.2022 - 04.2023
SQL & SSIS Production Support
Infosys Limited
08.2020 - 02.2022
Bachelors’ Degree - Computer Science
Yogi Vemana University