KRISHNA RAO AKULA
Hyderabad
Summary
Seeking Senior Assignments in process General Administration / Facility Management with an Organization of repute
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Facility Lead
Computershare Business support services Private Limited
01.2024 - Current
ASSISTANT MANAGER (Admin & Facilities)
ISS Facility Services India Pvt. Ltd.
Hyderabad
05.2023 - 01.2024
- Managing Soft services. Pest control, Vendor management, Building safety Audits, Security, General Administrative Operations Land scaping etc.
- Handling Day to day Activities of the building.
- Overseeing Building Maintenance on a regular basis.
- Preparing and carrying out emergency protocols and procedures.
- Housekeeping, security activities and ensure the facilities meet regulatory standards and codes.
- Maintaining a safe environment for building occupants and visitors.
- Handing OWC Machine and Tracking the dry, wet and food waste monthly wise.
- Negotiating and Liaising with third –party service providers.
- Conducting regular building inspections and preparing reports.
- Maintain the tracker of the Contract & AMC’s of the HK Equipment.
- Maintaining documentation for records which includes SOP, SOW, MSDS, Compliance (statutory documents), Checklist, Snag reports, 52 Week PPM, and AMC Schedule.
- Following all the rules and regulations of the building structures.
- Executing soft services and engineering facilities to deliver within time frame and Quality.
- Responding to inquiries and requests by building tenants and resolving any problems or issues.
ASSISTANT MANAGER (Admin & Facilities)
WELLSFARGO INTERNATIONAL SOLUTIONS PVT LTD. (QUESS CORP LTD)
Hyderabad
10.2015 - 02.2023
- Be Accessible for escalation of all Facility Management related issues in the corporate office.
- Conduct orientation training and in service training for HK Executives, supervisors, to demonstrate house holding policies, work procedures.
- Conducting the events with coordination of respective team (Business events, social events, and team engagement programs etc.…)
- Provide Management Advice to Helpdesk Operators for escalated issues.
- Coordinating with space management team for employee move.
- Oversee Cafeteria Services Ensure that the caterers are maintaining highest standards of hygiene in the services area Ensure that the quality and quantity of the food supplies are meeting the requirements.
- Executing facilities to deliver within time frame and Quality.
- Conducting monthly review meeting with higher management about Facilities.
- Maintaining documentation for records which includes SOP, SOW, MSDS, Compliance (statutory documents), Checklist, Snag reports, 52 Week PPM, and AMC Schedule.
- Measures Overall Client Satisfaction by achieving SLA targets.
- To provide administrative support to the Facilities Management team.
- Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, cafeteria etc. And initiate immediate rectification actions.
- Managing workplace of Daily operations over 12000 employees with team of 10 Executives and ground staff of 300+.
Admin Executive
IBM INDIA PVT LTD (RANDSTAD PVT LTD)
10.2013 - 10.2015
- SOFT SERVICES and space management | Managed Area 460000sft.
Help desk executive
SCHLUMBERGER (KNIGHT FRANK Solutions Pvt. Ltd.)
02.2013 - 10.2013
- Handled Soft services, Help desk.
Team Leader
INOX Leisure Ltd
08.2011 - 02.2013
- Handled House Keeping, Stores.
Sr.HK Supervisor
GMR RGI Airport (Synergy facility services Pvt Ltd)
08.2009 - 08.2011
Education
Diploma - Hotel Management
Indo American institute of Hotel Management
vizag, Andhra Pradesh, India01.2009
Bachelor of Commerce - B.com
Andhra University
Andhra Pradesh01.2006
Intermediate -
Sir, C.R. Reddy College
Eluru, Andhra Pradesh, India05.2002
Secondary school -
R.C.M. High School
Andhra Pradesh05.2000
Skills
- Facility Management
- Administration
- Space management
- Security Operations
- Asset Management
- Cafeteria management
- Fire and Safety
- Vendor Management
- Store management
- AMC & Contracts
- Waste management
- Event Management
- Training & Development
- Client Service Management
- MS Office (Word, Excel, PowerPoint, Outlook)
- Safety compliance
- Budget planning
Languages
- English
- Hindi
- Telugu
Hobbies and Interests
- Movies
- Sports
Personal Information
Date of Birth: 06/02/85
Attributes
- Proactive
- Adaptable
- Conscientious
- Team Building
- Management & Leadership Skills
Languages
English
Advanced
C1
Hindi
Proficient
C2
Telugu
Upper Intermediate
B2
Timeline
Facility Lead
Computershare Business support services Private Limited
01.2024 - Current
ASSISTANT MANAGER (Admin & Facilities)
ISS Facility Services India Pvt. Ltd.
05.2023 - 01.2024
ASSISTANT MANAGER (Admin & Facilities)
WELLSFARGO INTERNATIONAL SOLUTIONS PVT LTD. (QUESS CORP LTD)
10.2015 - 02.2023
Admin Executive
IBM INDIA PVT LTD (RANDSTAD PVT LTD)
10.2013 - 10.2015
Help desk executive
SCHLUMBERGER (KNIGHT FRANK Solutions Pvt. Ltd.)
02.2013 - 10.2013
Team Leader
INOX Leisure Ltd
08.2011 - 02.2013
Sr.HK Supervisor
GMR RGI Airport (Synergy facility services Pvt Ltd)
08.2009 - 08.2011
Diploma - Hotel Management
Indo American institute of Hotel Management
Bachelor of Commerce - B.com
Andhra University
Intermediate -
Sir, C.R. Reddy College
Secondary school -
R.C.M. High School
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