VENKATA KRISHNA SAIRAM YADAVALLI
L1 Desktop Support & Jr System Admin
HYDERABAD
Summary
Desktop Support Engineer with 5+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, mac OS and Active Directory, Office 365
Overview
5
5
years of professional experience
3
3
Languages
Work History
Desktop Support & Network Engineer
Magnetic Infotech Pvt Ltd
Hyderabad
03.2016 - Current
Supervisor
Magnetic Infotech Pvt Ltd
Hyderabad
03.2002 - 03.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Monitored workflow to improve employee time management and increase productivity
- Set overall vision and provided team leadership
- 15
Education
MA - Political Science
Osmania University
Bachelor of Arts - Political Science
B.R. Ambedkar Open University
High School Diploma - undefined
Siddhartha High School
Skills
Hardware and Softwareundefined
Accomplishments
- Masters in Network Administration Professional course in Hardware and Networkingfrom Jetking institution, Ecil 2022
- Google IT Support Professional Certificate May 2022 — August 2022
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT Infrastructure Services
- IT Security: Defense against the digital dark arts
Timeline
Desktop Support & Network Engineer
Magnetic Infotech Pvt Ltd
03.2016 - Current
Supervisor
Magnetic Infotech Pvt Ltd
03.2002 - 03.2016
MA - Political Science
Osmania University
Bachelor of Arts - Political Science
B.R. Ambedkar Open University
High School Diploma - undefined
Siddhartha High School
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