Venkata Rajesh Babu Ganta

An experienced Quality Engineer with 12 years in Software Quality & Testing, skilled in both manual and automation testing.

• Manual Testing: 4 years of experience in thorough and detailed manual testing across various platforms, including the ZYTO Insight, Nielson and LimbicArc projects.
• Mobile App Manual Testing: 1 year of specialized experience in testing mobile applications manually, particularly in the ZYTO Link Mobile Apps project.
• Mobile App Automation (Appium with Java): 3 years of hands-on experience in automating mobile app testing using Appium with Java, specifically in the ZYTO Link Mobile Apps project.
• Web App Automation (Selenium with Java): 4 years of robust experience in web application automation testing with Selenium WebDriver and Java, focusing on the LimbicArc, Central Customer, and Management portals.
• Web App Automation (Playwright with JavaScript): 1 year of expertise in using Playwright with JavaScript for end-to-end web testing in the ZYTO Insight project. Additional Expertise:
• Automation Testing: Strong expertise in frameworks like Maven, Cucumber BDD, Page Factory, Page Object Model (POM), Data-Driven Testing, TestNG, and JUnit.
• API Testing: Extensive experience using the Postman tool for validating complex API interactions.
• Payment Gateway Testing: Specialized in Stripe token generation and comprehensive validation of various card types.
• Domain Expertise: Deep understanding of the Healthcare, Airlines, and E-commerce domains, with hands-on experience in domain-specific testing.
• Mobile Testing: Proficient in testing mobile applications across a wide range of handsets from vendors like Samsung and iPhone, including application porting.
• Test Management: Strong experience in the creation and management of test plans, test cases, and bug reports, ensuring thorough documentation and defect tracking.
• Defect Tracking Tools: Expertise in tools such as Jira, Monday.com, Azure DevOps, and HPQC, with a solid understanding of various testing methodologies.
• Azure Services: Proficient in Azure App Services, Functions, Azure DevOps, Azure Resource Manager, and Azure Static Web Apps.
• Agile & SDLC: Good knowledge of Agile methodology, Software Development

• Nominated for the Extra Mile award category as a part of Inspire Annual Awards 2018 and
  2022.
• I have received “Super Star of the quarter" awards in 2022 and 2023.
• Received appreciations from onshore managers and got multiple Start of the Month and
  Pat on Back certifications from offshore managers.

ISTQB Foundation level January-2023

Project #1: Volare Desktop
Client: United Airlines
Products: Customer Portal
Test Approach: Manual Testing
Role: Team Lead
Work Period: April 2024 to July 2024

Project Description:
United Airlines is a major American airline that transports people and cargo across North America and internationally. It is the third-largest airline in the world by fleet size and revenue, and the largest by the number of destinations served. United Airlines operates a large fleet of wide- and narrow-body aircraft and offers services to Central and South America, Asia, Australia, Europe, and Africa.

Project #2: ZYTO Link Mobile Apps
Client: ZYTO
Products: Android App and iOS App
Test Approach: Manual and Automation Testing
Role: Team Lead
Automation Framework: Appium with Java
Work Period: June 2020 to March 2024

Project Description:
ZYTO Link Health provides radiology groups with tools, insight, and experience to increase the overall performance and strategic value of their practice. The innovative ZYTO Link scan technology facilitates an interface that maintains local practice control and governance, offers compelling shareholder opportunities, and significant equity ownership for current and future physician partners.

Project #3: Insights
Client: ZYTO
Products: Customer Portal, Management Portal
Test Approach: Manual and Automation Testing
Role: Module Lead
Automation Framework: Selenium with Java and Playwright with JavaScript
Work Period: June 2018 to March 2023

Project Description:
ZYTO is a global technology company that develops and produces software and integrated hardware products specifically designed to provide insight into personal health and wellness decisions. ZYTO products accomplish this goal by using ZYTO scan technology, which facilitates an interface between a computer and the human body. This dynamic data exchange, known as a biosurvey, involves computer-generated signatures called “Virtual Items” and records the body’s galvanic skin response, a well-developed method of monitoring stress responses commonly used in applications like polygraph tests and biofeedback.

Project #4: Assistances and Stores
Client: Neiman Marcus
Products: Customer Portal
Test Approach: Manual and Automation
Role: Module Lead
Automation Framework: Selenium with Java
Work Period: May 2021 to March 2022

Project Description:
Neiman Marcus is the company's signature retailer, selling women's, men's, and children's apparel, handbags and accessories, designer jewelry and precious jewels, and home and gift galleries. Neiman Marcus began operations in Dallas in 1907 and opened its first store outside of Texas in 1971.

Project #5: Workflow Enhancement
Client: Nielsen
Test Approach: Manual
Role: Sr. Software Engineer-SD
Work Period: May 2017 to October 2018

Project Description:
As part of the ongoing growth of the Nielsen Service Quality (SQ) program, 2012 included the development and introduction of a new voice collection platform for all mobile voice technologies. This platform, developed by Accuver, utilizes software from their XCAL family called XCAL-MO to operate and manage data collection. This change makes the existing voice collection platform Invex.NxG obsolete, completing the planned merger of data and voice collection into one common platform. The Accuver XCAL-MO solution also introduces the new audio mean opinion scoring (MOS) standard of POLQA, as iDen technology is phased out.

Project #6: Mobile Test
Client: Nielsen
Test Approach: Manual
Role: Software Engineer-SD
Work Period: March 2015 to May 2017

Project Description:
Consumer Experience (CE), also known as Mobile-Test, is one of the major products from the Telecom Division of Nielsen, handling the largest volume of data daily. Data collection from major markets throughout the country is transferred to the Nielsen Data Center after going through an ETL process called Gladiator. Collected data is converted into text files, loaded into a Stage Database, validated, cleansed, and transformed into Master data. The Data-Aggregator process aggregates the detailed data into Master databases based on predefined rules, stored in permanent fact tables, and used in Client reports (Collect view) and Extracts.

Project #7: Snapfish CS
Platform: Right Now Tool
Client: Snapfish
Role: Customer Support Executive
Work Period: September 2012 to March 2015

Project Description:
Snapfish is a web-based service that supports storing photos online. It allows customers to share, print, and store their most important photo memories, offering prints and personalized photo products at the best value on the Web. Snapfish’s Customer Support assists customers via email and live chat, helping them make the most of the Snapfish service. This includes planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of products.