Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
8026
8026
years of post-secondary education
3
3
Languages
Work History
Reliance Jio Infocomm Limited
09.2020 - Current
Execution of sales plan in the respective zone to achieve desired numbers and market share as well as revenue for Postpaid.
Manage top Medium enterprise Corporate accounts and ensure product penetration across all verticals.
Ensure the desired product availability up to the last point of the market.
Work with circle marketing in management of schemes/ promotions/ contests being run to promote the company brand.
Establish retail channel schemes at the zonal level based on corporate guidelines and with the approval of the circle/zone sales head.
Develop strong market intelligence and monitor competitor activities on trade channel related matters and proactively provide feedback to circle.
Actively conduct weekly call monitoring to determine performance gaps and provide feedback to individual Supervisors and Telesales Representative.
Manager – Corporate Sales
Bharti Airtel Ltd
07.2014 - 08.2022
Profile: Corporate Sales of Mobility (Voice,3G & 4G) and Data(ILP) related products.
Execution of sales plan in the respective zone to achieve desired numbers and market share as well as revenue for Postpaid.
Manage top Medium enterprise Corporate accounts and ensure product penetration across all verticals.
Ensure the desired product availability up to the last point of the market.
Work with circle marketing in management of schemes/ promotions/ contests being run to promote the company brand.
Establish retail channel schemes at the zonal level based on corporate guidelines and with the approval of the circle/zone sales head.
Develop strong market intelligence and monitor competitor activities on trade channel related matters and proactively provide feedback to circle.
Actively conduct weekly call monitoring to determine performance gaps and provide feedback to individual Supervisors and Telesales Representative.
Lead and define operational efforts to simplify and enhance the customer experience.
Partner with Operations to develop and deliver ongoing training for telesales executives which result in strong and effective sales skills bench strength.
Identify and implement ways to increase productivity and performance of the Center.
Design and execute programs and practices that motivate and recognize employees.
Support recruitment and training efforts to develop and retain a strong sales force. Ensure all team vacancies are forecasted and backfilled rapidly and training is scheduled.
Effectively utilize operational processes, data, reports and programs to maximize department, campaign and individual results.
Interface with other departments to identify and implement process improvements.
Handle escalations as required within a 24 hour SLA and sooner if required by management.
Runner up in Channel Manager Contest for gross ads in the 2021.
Rated the best channel manager for postpaid in April 2020.
Highest 4G Sales in the region for the last quarter.
Set up Five Channel Partners within 6 months and on boarded them to be fully operational.
Recruited 15 account manager and made them fully operational in 2021.
Territory Sales Manager
Coral Broadband Pvt Ltd
04.2011 - 07.2014
Profile: Business Development and solution provider for Telephone requirements with PBX and BSNL based on their needs.
Mapped all BSNL customers using Pri and pitched our PBX high end models.
Driving the profitability of the zones in Karnataka basis collections and outright sales.
Able to win key accounts like BHEL contracts.
Renewed BSNL contract for 3 years with customer satisfaction survey.
Initiated and Executed a Pan India Marketing Activity for all PSU’s.
Initiated and Executed a Marketing Initiative in all zones of Karnataka.
Software Trainee
IT MINDS TECHNOLOGIES
06.2008 - 07.2009
Profile: Software debug identification and quality check.