Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Global Product Manager – Flotation cells & Linear
TAKRAF INDIA PRIVATE LIMITED
Bangalore, Karnataka
04.2007 - Current
Verifying and making recommendations for equipment based on process requirement
Assisting the sales & process team globally in clarifying technical queries received from the local BU’s & their clients
Providing all relevant documentation, such as equipment sizing sheet, Price list, proposal formats & technical recommendation
Interacting with end users to clarify their technical queries
Providing up-to-date product information
Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
Led successful global product launches, coordinating with sales, marketing, operations, and support teams to ensure seamless execution.
Enhanced customer retention rates by addressing pain points and incorporating feedback into product improvements.
Conducted regular product performance reviews, identifying areas for optimization and driving continuous improvement efforts.
Developed comprehensive go-to-market plans for each region, ensuring consistent messaging and positioning across all channels.
Mentored junior team members, providing career guidance and support to foster their professional growth within the organization.
Assistant General Manager – Process & Sales
TAKRAF INDIA PRIVATE LIMITED
Bangalore, Karnataka
04.2007 - Current
Understanding customer needs and offering an appropriate solution by doing experiments with different samples in our lab or at the locations of the customer, or by using data given by the customer
Based on test results and customer data, selecting the right equipment size, estimating, and preparing bids for processing plants and equipment such high rate thickeners, horizontal belt filters, agitators, flotation cells, belt linear screens and PBC
Technical and commercial discussions with the client or consultant to finalize the order
Assisting with the commissioning of a high-rate thickener, Horizontal belt filter, flotation cells, belt linear screen, PBC, agitator, and mineral beneficiation plants
Troubleshooting of equipment during commissioning
Capable of generating preliminary process flow sheets and plant layouts with several years of work experience in the field of minerals processing industry
Familiarity with Microsoft Office and AutoCAD
On-site training for customer operating employees during plant commissioning
Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
Assistant Manager of Operations
BMM ISPAT LIMITED
Hospet, Karnataka
10.2005 - 03.2007
Responsible for operation and maintenance of 250 tph iron ore de-sliming plant
Make sure that all the equipment parameters are maintained and produced the required grade & quantity of material produced
Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Coordinated with other departments to improve overall company efficiency and effectiveness.
Coordinated with General Manager in different operational issues and promotional activities.
Streamlined operations by implementing efficient workflow processes and procedures.
Manager of Operations
SMAC Laboratory
Sandur, Karnataka
03.2004 - 09.2005
Responsible for sample preparation, chemical analysis & report preparation by engaging the team including samplers, chemists & other staff members
Conducting heap sampling, bench sampling and provide reports after analysis to the mine owners
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Manager of Operations
Aquatreat systems
Bangalore, Karnataka
03.2002 - 02.2004
My profile as Manager-process is operation and maintenance of ETP, STP, WTP and RO plants to meet the required standards
My profile as plant In-charge is to meet the final water quality requirement, organize the manpower, machinery and indenting the chemicals and maintaining the stock for smooth operation of plant and maintaining the documents and reporting to superiors
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
M.Tech (Mineral Processing) - Mineral processing
PG Centre
Sandur, Karnataka
06.1998 - 06.2001
Skills
Problem solving abilities
Accomplishments
Successful in booking the 3-orders from 3S Minerals recently for supply of flotation cells, thickeners & HBF’s
Involved in proposal preparation & commissioning activities at Daoui, MEA & Beni Amir High Rate thickener
Responsible for Beni Amir & Benguerir Flotation cell package Proposal preparation & technical discussion with JESA & OCP
Involved in technical discussions with HQCEC, Technip & Flour in securing the order for High rate thickeners & Horizontal belt filters supplied to Maaden Umwal phosphate beneficiation plant
Conducted test work / proposal preparation / commissioned thickeners, Horizontal belt filters & Flotation cells at some of the key client locations.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Leadership Experience
Interacting & handling a team of 10-12 members to achieve the sales & contractual targets @ TAKRAF
Handled team of 50 people during 250 tph iron ore de-sliming plant @ BMM Ispat Ltd.
Communication Skills
Presented many sales presentations at various client locations on mineral processing equipment which falls in our product range
Delivered talk on flotation cell in conferences and to all our Business units globally.
TECHNICAL SALES MANAGER – MINING AND MINERAL PROCESSING at SNF India Private LimitedTECHNICAL SALES MANAGER – MINING AND MINERAL PROCESSING at SNF India Private Limited
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited