Venkataramana HS
BENGALURU,KA
Summary
Experienced Senior Service Engineer familiar with Semiconductor equipment,Solar and Thin films industry. Skilled in testing and calibrating equipment by applying technical expertise and utilizing specific equipment assessments. Eager to take on new role with room for growth and advancement.
Overview
20
20
years of professional experience
Work History
Senior Service Engineer
APP Systems India Pvt Ltd
02.2009 - Current
- Scheduled and implemented maintenance activities for equipment.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Performed industry tests and evaluations of performance in order to collect data and optimize equipment.
- Diagnosed and resolved machine operation variations and equipment problems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed troubleshooting and repair for complex electrical equipment.
- Resolved customer complaints in prompt, polite and professional approach.
- Trained and supervised staff on equipment maintenance and safety procedures.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Met with customers onsite to better understand project needs, discuss potential technical issues and resolve concerns.
Technical Support Engineer
Advanced Electronics Systems
01.2006 - 11.2008
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Traveled with sales engineers on customer site visits to respond to specific technical questions.
- Documented faults and bugs for referral to development staff for use in updates.
- Performed root cause analysis of reported issues to enact corrections.
- Installed and configured operating systems and applications.
- Offered assistance in implementing and developing training programs.
Assistant Production Engineer
Karnataka Systelec Engineers Pvt Ltd
07.2004 - 12.2005
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Created engineering documentation for manufacturing processes, equipment specifications and change notices.
- Reported variance reports for production orders.
- Conducted trials to determine equipment and machine performance capabilities.
- Communicated with other team members to enhance process and performance.
Education
Bachelor of Engineering Technology - Electronic And Communication
BMS College Of Engineering
Bengaluru, India2020
High School Diploma -
D Bhanumiahs Polytechnic
Mysore, India2004
Skills
- System diagnostics
- Hardware Installation
- Network configuration
- Technical solution development
- Remote Support
- Repair expertise
- Maintenance Scheduling
- Installations expertise
- Root Cause Analysis
- Equipment maintenance and repair
- Equipment Troubleshooting
- Instrumentation calibration
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Kannada
Advanced (C1)
Additional Information
Passport No. : S8359439
Expiry Date : October 15, 2028
Timeline
Senior Service Engineer
APP Systems India Pvt Ltd
02.2009 - Current
Technical Support Engineer
Advanced Electronics Systems
01.2006 - 11.2008
Assistant Production Engineer
Karnataka Systelec Engineers Pvt Ltd
07.2004 - 12.2005
Bachelor of Engineering Technology - Electronic And Communication
BMS College Of Engineering
High School Diploma -
D Bhanumiahs Polytechnic
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