Konduru Venkataramana
Bengaluru
Summary
Senior Software Engineer with 8 years of experience building scalable backend systems, distributed services, and high-performance data platforms. Strong track record of owning complex architectural problems end-to-end, improving system reliability, and delivering features across cross-functional teams. Known for quickly ramping up on new technologies and driving solutions that balance performance, clarity, and long-term maintainability.
Overview
8
8
years of professional experience
Work History
Senior Member of Technical Staff (SMTS)
Salesforce
Bangalore
11.2022 - Current
- Worked as part of Unified Conversational Platform (formerly E360 | NexGen Messaging)
- Played a key role in UCS, the unified last-mile messaging abstraction layer across Salesforce channels (Email, SMS, WhatsApp, LINE, etc.), by leading the design and end-to-end development of the Correlation Store, the platform service that centrally manages the data used to link and enrich inbound events with outbound context. This created a cleaner platform architecture, reduced maintenance overhead for each Channel service team, and accelerated delivery across the board.
- Pioneered the migration of services from using DynamoDB to ZOS (a multi-substrate, multi-tenant, cost efficient database built by Salesforce) and delivered a proven implementation for all UCS platform teams, enabling them to avoid repeated exploration and quickly anchor their designs in established best practices.
- Guided team members in building comprehensive observability (dashboards, metrics, alerts, integration tests), and conducted extensive functional, integration, and performance testing (~300M req/hour) to ensure predictable production behavior.
- Partnered with multiple cross-org teams to validate data flows and support the onboarding of high-traffic workloads to the UCS.
- Simultaneously owned two key platform components handling inbound messaging traffic and customer license management.
- Led the effort to make the WhatsApp channel service fully compatible with and seamless during Salesforce Org Migration (customer org moves between server instances).
- Solved a critical UCS architectural gap by coming up with an approach to decouple all the services from CDP tenancy and start using CORE tenancy and provided a proven implementation that can be reused across the teams.
- Led the design and implementation of UCS WhatsApp setup app which allows customer to setup their WABA account and phone number.
Software Engineer 2
Paypal
Bangalore
11.2020 - 10.2022
- Worked in the Lighthouse Analytics Org, which handles user behavioral and non-behavioral data, and provides product and KPI performance insights.
- Built libraries from scratch to publish behavioral and non-behavioral analytical events for downstream processing.
- Developed APIs that power PayPal’s in-house self-service analytics tool, Herald.
- Reduced an API’s experiment-search response time on Herald from ~10s to ~200ms.
- Optimized latencies of APIs delivering Experimentation insights.
- Added the support for publishing Restricted and Confidential data in the SDKs.
- Helped onboard multiple use cases from legacy pipelines to the new real-time pipeline.
Software Engineer
Deloitte US India
08.2018 - 11.2020
- Client: VMware (Skyline)
- Built the entirety of JSON API based Restful microservices of a module in the project. Developed, controlled and customized 19 Rest APIs. Adhered to maintain the code quality using Sonar.
- Pioneered the onboarding of a microservice to Kubernetes in the project
- Took ownership of a module in the project.
Education
Bachelor of Technology - ECE
NIT Raipur
Raipur05-2018
Skills
- Java
- Spring Boot
- Data structures and algorithms
- HLD
- LLD
- Distributed Systems
- AWS
- GCP
- Kafka
- CICD
- Kubernetes
- SQL
- NoSQL
- Scala
- Observability and monitoring
- C
- Big query
Accomplishments
Spot Award - WhatsApp UCP setup app (Salesforce)
Timeline
Senior Member of Technical Staff (SMTS)
Salesforce
11.2022 - Current
Software Engineer 2
Paypal
11.2020 - 10.2022
Software Engineer
Deloitte US India
08.2018 - 11.2020
Bachelor of Technology - ECE
NIT Raipur