Summary
Overview
Work History
Education
Skills
Certification
Domain Expertise
Personal Information
Training
Accomplishments
Timeline
Generic

VENKATARAMANAN L

Technology
Navi Mumbai

Summary

Technology professional with over 22 years of industry experience in global, fast and complex corporate IT environments. Regarded a visionary leader with critical technical aptitude, a strong understanding of industry best practices, and a constant focus on functional efficiency and cost effectiveness. A specialization in leading diverse and highly distributed teams of any size in architecting, integrating and maintaining infrastructures, datacenters, network, infrastructure applications and helpdesk. Proponent of standards-based computing and process-driven IT, with a comprehensive background in managing multiple complex projects, establishing priorities, and leveraging technology to meet both tactical and strategic business needs. Proven experience in negotiating and managing large-scale vendor agreements. Proficient in all major technologies, Service Management concepts, and security governance.

Technology and business visionary with rich experience in IT Management covering, Data Centre Management, Infrastructure Services, Private and Public Cloud Services, Risk and Information Security, Service Management, Vendor Management and Project/ Program Management. Excels in building high performance teams and implementing continuous improvement programs. Possess commercial acumen and P&L accountability. Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company’s mission & strategic direction as conveyed through policies & corporate objectives. Expert in managing infrastructure data services division, Vendor management and projects for India Banking; directing a team of Collaborative User Services, Cloud Enterprise Operations, Network Data and Voice, Service Management and Data centre operations consisting of 90 people across India. Proven aptitude to bring the benefits of IT to solve business issues while managing costs and risks; collaborating with the Senior Management and providing direction on technology initiatives in line with the core organizational goals. Exposure in technologies like UNIX, Windows, Linux, RDBMS and Containerization. Comprehensive experience in leading teams & multiple projects; skillful in compliance & surveillance audits for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance. Managing Onsite and Offsite team by monitoring, motivating and encouraging team to surpass defined goals. Budget management for IT Infrastructure vertical.

Overview

2
2
Certifications

Work History

Program Manager (Infrastructure Service Delivery)

Capgemini Pvt Ltd
Mumbai
  • Responsible for delivering the RUN services to a client in accordance to the SLA contract and budget

Team Lead/Senior Manager (Infrastructure Service Delivery)

RBS Business Services Private Ltd
Chennai
  • Monitoring, performance and ensuring uptime of all critical application servers; implementing local processes with global standards; monitoring SLA & managing severity incidents and submit the RCA for continues improvement

Systems Engineer

SIFY Ltd
Chennai
  • Handled Windows Servers remotely and performed patch management

Senior Customer Support Engineer

CMS Computers Ltd
Chennai
  • Rendered support to ABN’s Corporate Clients by installing Bank Station software at their sites for sending their payments through it

Customer Support Engineer

RAAM Compu Solution (I) Pvt Ltd
Chennai / Pondicherry
  • Deftly headed a team of 9 Service Engineers to support machines from standalone PC to Network & NT servers

Customer Support Engineer

Sri Systems
Chennai
  • Installation and maintenance of network infrastructure and servers

Service Engineer

VEL Computer Services Pvt. Ltd
Chennai
  • Network support and installation of servers

Senior Vice President – Head of Infrastructure Services

DBS Bank India Ltd
Mumbai
07.2024 - Current
  • Managing Collaborative User services support, Enterprise Operations, private and public cloud, Network Services, Vendor Management and Change Management for DBS Bank, India

Education

D.E.C.E - Diploma in Electronics and Communication Engineering

Diploma - Computer Hardware and Maintenance

BCA - Bachelor of Computer Applications

Skills

Operating Systems: Windows NT-2000/2003/2008, Novell 3x-4x-5x, Unix AIXundefined

Certification

Active Directory Planning, Implementation and Maintenance in Windows 2003

Domain Expertise

Technology in Banking

Personal Information

Date of Birth: 05/31/73

Training

PMP Training

Accomplishments

  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.

Timeline

Senior Vice President – Head of Infrastructure Services

DBS Bank India Ltd
07.2024 - Current

Program Manager (Infrastructure Service Delivery)

Capgemini Pvt Ltd

Team Lead/Senior Manager (Infrastructure Service Delivery)

RBS Business Services Private Ltd

Systems Engineer

SIFY Ltd

Senior Customer Support Engineer

CMS Computers Ltd

Customer Support Engineer

RAAM Compu Solution (I) Pvt Ltd

Customer Support Engineer

Sri Systems

Service Engineer

VEL Computer Services Pvt. Ltd

D.E.C.E - Diploma in Electronics and Communication Engineering

Diploma - Computer Hardware and Maintenance

BCA - Bachelor of Computer Applications

VENKATARAMANAN LTechnology