Venkata Sesha Sai Sandeep Narayanam
Senior Analyst
Jadcherla,TG
Summary
Dynamic IT Senior Officer with extensive experience at Mylan Laboratories, excelling in IT compliance and project leadership. Proven track record in enhancing system reliability and optimizing IT asset management. Adept at technical troubleshooting and fostering collaboration across teams to drive efficiency and meet regulatory standards in pharmaceutical operations.
Overview
7
7
years of professional experience
3
3
Languages
Work History
IT Senior Officer
Mylan Laboratories
2025.02 - Current
- Oversee the design, implementation, and maintenance of IT systems used in pharmaceutical operations.
- Troubleshoot and resolve technical issues related to software, hardware, and networks in pharmaceutical environments.
- Ensure IT systems are compliant with industry standards and regulatory requirements.
- Ensure that all IT systems meet FDA, GMP, and other regulatory guidelines applicable to the pharmaceutical industry.
- Stay updated on new IT regulations, guidelines, and industry standards for pharmaceutical technologies.
- Conduct internal audits of IT systems to ensure compliance with relevant regulations.
- and backed up.
- Implement and maintain data integrity practices to ensure the accuracy and reliability of scientific and operational data.
- Manage electronic systems used for clinical trials, lab data management, and manufacturing processes.
- Collaborate with internal teams (e.g., R&D, regulatory, quality control) to understand technology needs and propose IT solutions.
- Serve as a liaison between IT and business units to ensure alignment between IT strategy and business objectives.
- Provide regular reports on the status of IT systems and projects to management.
- Lead IT projects related to the implementation of new systems, software, or technologies in the pharmaceutical setting.
- Coordinate with external vendors, consultants, or contractors for project implementation and support.
- Ensure that projects are completed on time and within budget.
- Stay informed on emerging IT technologies and trends in the pharmaceutical industry.
- Recommend process improvements, system upgrades, and new technology to increase efficiency and productivity.
- Manage the lifecycle of IT systems, from planning and design to implementation and decommissioning.
System Administrator
Wipro Technology
2021.04 - 2025.01
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Managed onboarding and offboarding of employees.
- Contributed to cost-saving initiatives by analyzing resource usage trends and recommending infrastructure adjustments accordingly.
Desktop Engineer, L2
INFINIMINDS
2019.07 - 2021.03
- Assisted in the planning and execution of large-scale hardware refresh projects, ensuring minimal disruption to end-users during deployment stages.
- Streamlined IT support processes for improved end-user satisfaction and reduced downtime.
- Conducted regular inventory audits to track assets effectively while maintaining accurate records of equipment locations and statuses.
- Collaborated with team members to develop innovative solutions for common IT problems, improving overall productivity.
- Managed software installations, updates, and patches to ensure optimal system functionality and security compliance.
- Established strong working relationships with vendors to expedite service requests and maintain continuity of operations.
- Reduced ticket resolution times by creating detailed documentation of common issues and their resolutions for future reference.
- Resolved complex technical issues with effective troubleshooting, diagnosis, and repair of desktop systems.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
Desktop Support Engineer
SIMTECH INDIA PVT LTD
2018.10 - 2019.06
- Optimized PC performance through regular updates, patches, and system upgrades.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
Education
Bachelor of Science - Electrical And Electronic Engineering
Acharya Nagarjuna University
Guntur, India 2001.04 -
Skills
IT asset management
IT procurement
IT compliance
IT infrastructure
IT service management
Documentation and reporting
Technical troubleshooting
Operating system management
Documentation management
Time management
Multitasking
Professionalism
Project leadership
Project coordination
Vendor management
Timeline
IT Senior Officer
Mylan Laboratories
2025.02 - Current
System Administrator
Wipro Technology
2021.04 - 2025.01
Desktop Engineer, L2
INFINIMINDS
2019.07 - 2021.03
Desktop Support Engineer
SIMTECH INDIA PVT LTD
2018.10 - 2019.06
Bachelor of Science - Electrical And Electronic Engineering
Acharya Nagarjuna University
2001.04 -