Venkata Varun Yadav

Summary:
Seasoned product leader driving large-scale transformation, international expansion, and post-acquisition synergy through strategic roadmap planning, platform consolidation, and automation. Proven track record of delivering multimillion-dollar cost savings while scaling global product platforms. Skilled in leading cross-functional teams across geographies, executing with speed, and aligning product strategy with business growth goals.

Key Achievements:

• Designed and implemented a plug-and-play product integration framework to launch OYO hotels in Denmark using their existing tech stack, avoiding migration costs and enabling OTA connectivity via automation bots.
• Played a strategic role in the due diligence team for the acquisition of Motel 6; contributed to synergy analysis and value articulation, which influenced leadership decisions.
• Developed and led the execution of a comprehensive 12-month product roadmap post-G6 acquisition targeting $10M+ in cost savings. Delivered $7M in Q1 alone through vendor consolidation, product replacements, and internal tooling upgrades.
• Led automation initiatives to integrate previously non-OYO properties (SOB hotels) into the OYO Sunday premium brand in the UK, ensuring seamless operations and brand consistency through bot-driven tech orchestration.
• Own quarterly product roadmaps for OYO’s US and UK markets—driving planning, delivery, launch, and iteration in alignment with business priorities, customer insights, and operational feedback.

• Manage and devise Product road-map for international markets for OYO patron suite(OYO OS, Co OYO)
• Devise and Implement processes/SOP which are intended to improve Patron NPS and efficiency
• Product Management for OYO Chat (Chat-bot): Led vision, strategy, and execution of an experimental Chat bot with an objective to improve Chat support productivity and minimize Resolution TAT for patrons
• Executed successful transition of chat platform from third party platform to in-house inbuilt OYO OS chat platform
• Devised and trained the ML chat-bot algorithm, to ensure 50% of patrons tickets to fall under automatic resolution
• Project Management for Escalations platform (Seek): Devised and Implemented processes/SOP to ensure improvement in qualitative and quantitative resolution metrics
• The RTAT of tech tickets was reduced by 50% with these new processes
• Improved the partner NPS by 10 basis points and was successful in cost optimization by 26%
• Developed SOPs and frameworks to manage high severity incidents with a tailored approach to key incident categories
• International Product Road-map optimization: Devised vision, strategy and road-map for OYO’s Partner operations suite and Pricing products that helped in product prioritization for product development life-cycle
• Developed and successfully launched products like 'New room status for online bookings', 'Credit card storage for charging incidentals', 'Stripe PG integration for split payments' with a total estimated benefit of $5 M annually
• Liaised with Sales and operations teams to collect hotel owner feedback and incorporated same into subsequent quarterly production runs and product development lifecycle
• Product Adoption Improvement: Ensured that international product team reach target metrics for adoption by executing rigorous project management of product adoption phases, which include feature launch to awareness to training and usage
• Developed & adopted new tools that helped in driving product awareness and assisted the teams in training

• Devised strategic & Digital initiatives with a motto to reach out to largest demographic voter base and influence them in change management via awareness drives & marketing campaigns
• Campaign Development: Designed Cohort based end-to-end themes that included every aspect of Campaign from theme to launch to marketing, operations and Campaign culmination as part of ideation team
• Conducted the user interviews and collected expert views to identify the key Characteristics unique to the cohort
• Crowd-sourcing Manifesto: Led a campaign to mobilize 10 crore voters to provide their aspirations for Election Manifesto
• Designed and operated several mediums like call center, social media, Campaign website, physical aspiration collection boxes
• Strategized & handled operations of all these mediums to effectively collect aspirations for manifesto creation
• Managed National wide advertising video vans operations & monitored it through a 50-seater call center
• Campaign Management(Constituency level): Designed and implemented on-ground and social media campaigns at constituency level
• Shadowed and contributed to contestant’s speech based on 14 lakh voter demographic dynamics
• Instrumental in increasing voting % via marketing campaigns & voter mobilization drives

• Designed and implemented Sales cycle management & Digital Initiatives
• Did customer profiling that helped in crafting personalized sales & Marketing pitches
• Strategic projects & Digital Initiatives: Assisted & managed CEO’s meetings with pro-biotic manufacturers and provided insights for outsourcing pro-biotic manufacturing
• Mined data across systems & divisions for analysis & created reports that provided and assisted in decision making with accuracy in information
• Personalized Sales & Marketing pitch: Conducted customer profiling for doctors to draft personas and associated marketing pitches
• Drafted client expectation scenarios via competitor profiling, which in turn helped in future state design
• Conducted sales call on a weekly basis for financial modelling & risk management
• Forecasted quarterly requirements by using past annual quantitative data and weekly sales call data for order management

• Guided Supporting associates and fellow dentists in handling day-to-day operational modalities
• Strategized dental treatment plans and coordinated oral health care during consultations
• Strategic Initiatives: Segmented child health care into a separate division which helped in increasing operational time
• Introduced an online appointment portal for streamlining of in-patient treatment services