Venkatesan G
Chennai
Summary
Innovative Process Expert with background in streamlining production lines and Freight forwarding processes. Strengths include problem-solving capabilities, adeptness in process optimization, and efficiency enhancement. Skilled at training staff on new procedures, ensuring compliance with industry standards, leading teams to success.
Overview
8
8
years of professional experience
Work History
Process Associate
DHL Global Forwarding and Freight Shared Services
Chennai
08.2022 - Current
- Control Tower & Customs Declaration
- Working as a Lead Logistics partner in DHL Global Forwarding for AIRBUS-Germany
- Track and trace the shipments and share the details with customers
- Send the pre-alert report to the customer before its arrival to destination
- Once the shipment is released generate the shipping advice number and send it to the Customs documentation team for further process
- Systems and Software used are Cargo wise One
- Creating a draft HBL as per the customer commercial documents along with country and Customer requirements
- Working as a Customs Declaration Agent in DHL Global Forwarding for DANZAS – Dubai and Middle East
- We do customs clearance for all three modes of transport Air, Land and Ocean
- Utilized Rossum OCR technology to automate data extraction form invoices and documents, improving processing efficiency by (percentage or time saved) and reducing manual entry errors
- Carefully read and interpret the required data from the Commercial Invoice, Packing List, Delivery Note and MRN document
- Verify the Gross and Net weight from both MRN & Invoice documents to be matched
- Find the Importer and Exporter organization code and update in the declaration tab
- Review the incoterm used in the invoice and update in Cargo wise One
- Generate the entries and update the supporting documents if required for the duty applicable
- Knowledge sharing to new users and auditing the cases of trainees
Customer Service Senior Executive
CMA CGM Shared Service Centre India Pvt. Ltd.
06.2017 - 06.2022
- To prepare the Bill of Lading timely and accurately
- Container loading report sent to each and every Department’s on daily basis
- Ability to handling the Customer communication mails
- Handling to follow the customer for Shipping Instruction chasing
- Handled customers inquires and resolved customer’s complaints
- Handling Export and import filing for multiple country
- Monitoring the daily Vessel Schedules
- Submitting the B/L’s to customs with 100% accuracy
- Coordinating with CMA CGM’s front offices regarding both EXPORT & IMPORT filing
- Coordinating with production planning to meet customer priorities
- Conducting weekly and monthly review meeting to improve work standards
- Receiving order details from customers and sharing with production team
Education
M.B.A - Logistics and Shipping
Asia Pacific Global Business School
Chennai01.2016
Bachelor of Computer Application -
Nazareth College of Arts & Science
Chennai01.2014
Skills
- Customer experience
- Self-motivation
- Adaptability and flexibility
- Customer communication
- Document validation
- Import/export filing
- Risk assessment
- Task prioritization
- Willing to take up responsibility as a challenge
- Ability to give the best results in pressure situations
- Good at team handling and networking with people
Core Professional Strengths
- Production Planning
- Training & Team building
- SOP implementation
- MS office & CW1
Personal Information
- Father's Name: Ganapathi Subramanian S.M
- Date of Birth: 06/07/94
- Gender: Male
- Nationality: Indian
LANGUAGES
- Tamil
- English
DISCLAIMER
I hereby declare that the above details are true to the best of my knowledge & belief.
Venkatesan G
Timeline
Process Associate
DHL Global Forwarding and Freight Shared Services
08.2022 - Current
Customer Service Senior Executive
CMA CGM Shared Service Centre India Pvt. Ltd.
06.2017 - 06.2022
M.B.A - Logistics and Shipping
Asia Pacific Global Business School
Bachelor of Computer Application -
Nazareth College of Arts & Science
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