Venkatesan Gopal
IT OPERATIONS MANAGER
CHENNAI
Summary
A knowledgeable IT manager is in charge of technology deployment and upkeep. IT staff personnel are instructed and led in the support of hardware, software, and networking infrastructure. proactively collaborates with the team to identify and implement IT needs. manages training and documentation, as well as technological strategy.
In-depth knowledge of infrastructure, security planning, and day-to-day operations management. A strategic thinker with 27 years of expertise in logistics. Honored for cost-effective system upgrades, operational simplification, and a winning leadership approach.
Over 27 years of Logistics experience for an experienced IT. Excellent track record of problem-solving and raising client satisfaction.
Practical strategies are provided by a goal-oriented warehouse manager to increase productivity, employee retention, and process effectiveness. excel at finding innovative solutions to difficult operational problems. A team of 85 was successfully led by you.
Overview
28
28
years of professional experience
7
7
years of post-secondary education
Work History
IT staff/ Executive / Senior Executive
42, Blue Dart Express Ltd
Chennai, Villivakkam
1994.10 - 2008.04
- IT projects that are configured and implemented generate quantifiable business benefit.
- To accommodate executive travel and off-site interaction needs, a business infrastructure was developed.
- collaborating with cross-functional teams to create, implement, and evaluate solutions that would serve the client's goal, vision, and purpose
- identified problems with the network and computer hardware and used troubleshooting techniques to fix them
- Create an application for users (internal and external) that will generate MIS reports and automate shipping in visual foxpro.
- Identified trends and assessed opportunities to improve processes and execution.
- Introduced new methods, practices and systems to reduce turnaround time.
- Established and implemented departmental policies, goals and objectives.
- Collaborated with back-office team members to facilitate seamless business execution.
IT MANAGER
BLUE DART EXPRESS LTD
CHENNAI
2008.06 - 2020.07
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Warehouse Manager
BLUE DART EXPRESS LTD
CHENNAI
2020.07 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Reduced waste with staff supervision and using First-in-First out method.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Carried out 100% accurate inventory audits in the warehouse and PUDs in accordance with business policies.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Education
M.COM - FINANCIAL ACCOUNTING AND BUSINESS STUDIES
D.G VAISHNAV COLLEGE
CHENNAI 1992.06 - 1994.04
B.COM - FINANCIAL ACCOUNTING ,MANAGEMENT STUDIES
D.G.VAISHNAV COLLEGE
CHENNAI 1988.06 - 1991.04
PGDCA - Computer Applications And Hardwares
SOFTECH DATA SYSTEM
TIRUVALLUR 1989.04 - 1990.02
Honours Diploma in Server And Network Admin - Windows Server 2003 And Networking
IIHT
CHENNAI 2007.06 - 2007.10
MCP,MCTS : Windows OS -
IIHT
CHENNAI 2008.02 - 2008.12
Certified in PHP & MYSQL - PHP Programming And Web Designing
SSI
Chennai 2016.02 - 2016.04
Skills
Database Management
undefinedReading Books, Classic Singer
I started reading general and technology-related books during my free time. I always enjoy entertaining my friends by singing classical music when we travel and on stage at events.
Timeline
Warehouse Manager
BLUE DART EXPRESS LTD
2020.07 - Current
Certified in PHP & MYSQL - PHP Programming And Web Designing
SSI
2016.02 - 2016.04
IT MANAGER
BLUE DART EXPRESS LTD
2008.06 - 2020.07
MCP,MCTS : Windows OS -
IIHT
2008.02 - 2008.12
Honours Diploma in Server And Network Admin - Windows Server 2003 And Networking
IIHT
2007.06 - 2007.10
IT staff/ Executive / Senior Executive
42, Blue Dart Express Ltd
1994.10 - 2008.04
M.COM - FINANCIAL ACCOUNTING AND BUSINESS STUDIES
D.G VAISHNAV COLLEGE
1992.06 - 1994.04
PGDCA - Computer Applications And Hardwares
SOFTECH DATA SYSTEM
1989.04 - 1990.02
B.COM - FINANCIAL ACCOUNTING ,MANAGEMENT STUDIES
D.G.VAISHNAV COLLEGE
1988.06 - 1991.04
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