Summary
Overview
Work History
Education
Skills
Reading Books, Classic Singer
Timeline
Generic
Venkatesan Gopal

Venkatesan Gopal

IT OPERATIONS MANAGER
CHENNAI

Summary

A knowledgeable IT manager is in charge of technology deployment and upkeep. IT staff personnel are instructed and led in the support of hardware, software, and networking infrastructure. proactively collaborates with the team to identify and implement IT needs. manages training and documentation, as well as technological strategy.
In-depth knowledge of infrastructure, security planning, and day-to-day operations management. A strategic thinker with 27 years of expertise in logistics. Honored for cost-effective system upgrades, operational simplification, and a winning leadership approach.
Over 27 years of Logistics experience for an experienced IT. Excellent track record of problem-solving and raising client satisfaction.
Practical strategies are provided by a goal-oriented warehouse manager to increase productivity, employee retention, and process effectiveness. excel at finding innovative solutions to difficult operational problems. A team of 85 was successfully led by you.

Overview

28
28
years of professional experience
7
7
years of post-secondary education

Work History

IT staff/ Executive / Senior Executive

42, Blue Dart Express Ltd
Chennai, Villivakkam
10.1994 - 04.2008
  • IT projects that are configured and implemented generate quantifiable business benefit.
  • To accommodate executive travel and off-site interaction needs, a business infrastructure was developed.
  • collaborating with cross-functional teams to create, implement, and evaluate solutions that would serve the client's goal, vision, and purpose
  • identified problems with the network and computer hardware and used troubleshooting techniques to fix them
  • Create an application for users (internal and external) that will generate MIS reports and automate shipping in visual foxpro.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Established and implemented departmental policies, goals and objectives.
  • Collaborated with back-office team members to facilitate seamless business execution.

IT MANAGER

BLUE DART EXPRESS LTD
CHENNAI
06.2008 - 07.2020
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Guided organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Oversaw IT department operations and training.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.

Warehouse Manager

BLUE DART EXPRESS LTD
CHENNAI
07.2020 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Reduced waste with staff supervision and using First-in-First out method.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Carried out 100% accurate inventory audits in the warehouse and PUDs in accordance with business policies.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

Education

M.COM - FINANCIAL ACCOUNTING AND BUSINESS STUDIES

D.G VAISHNAV COLLEGE
CHENNAI
06.1992 - 04.1994

B.COM - FINANCIAL ACCOUNTING ,MANAGEMENT STUDIES

D.G.VAISHNAV COLLEGE
CHENNAI
06.1988 - 04.1991

PGDCA - Computer Applications And Hardwares

SOFTECH DATA SYSTEM
TIRUVALLUR
04.1989 - 02.1990

Honours Diploma in Server And Network Admin - Windows Server 2003 And Networking

IIHT
CHENNAI
06.2007 - 10.2007

MCP,MCTS : Windows OS -

IIHT
CHENNAI
02.2008 - 12.2008

Certified in PHP & MYSQL - PHP Programming And Web Designing

SSI
Chennai
02.2016 - 04.2016

Skills

Database Management

undefined

Reading Books, Classic Singer

I started reading general and technology-related books during my free time. I always enjoy entertaining my friends by singing classical music when we travel and on stage at events.

Timeline

Warehouse Manager

BLUE DART EXPRESS LTD
07.2020 - Current

Certified in PHP & MYSQL - PHP Programming And Web Designing

SSI
02.2016 - 04.2016

IT MANAGER

BLUE DART EXPRESS LTD
06.2008 - 07.2020

MCP,MCTS : Windows OS -

IIHT
02.2008 - 12.2008

Honours Diploma in Server And Network Admin - Windows Server 2003 And Networking

IIHT
06.2007 - 10.2007

IT staff/ Executive / Senior Executive

42, Blue Dart Express Ltd
10.1994 - 04.2008

M.COM - FINANCIAL ACCOUNTING AND BUSINESS STUDIES

D.G VAISHNAV COLLEGE
06.1992 - 04.1994

PGDCA - Computer Applications And Hardwares

SOFTECH DATA SYSTEM
04.1989 - 02.1990

B.COM - FINANCIAL ACCOUNTING ,MANAGEMENT STUDIES

D.G.VAISHNAV COLLEGE
06.1988 - 04.1991
Venkatesan GopalIT OPERATIONS MANAGER