Venkatesan R

• Finding the customers based on their needs and making the database.
  *Generating enquiries, quoting the requested items, and following up and converting orders.
  *Finding the customer's financial strength by other customer references.
  Making the sale order and arranging for delivery as per the customer's instructions after receiving the purchase order.
  *Followup the payments as per accepted payment terms.
  *Customer complaint handling and resolving the complaints.
  Continuous improvement and working without complaints from customers.
• *Finding the customers based on their needs and making the database.
• Generating enquiries, quoting the requested items, and following up and converting orders. *Finding the customer's financial strength by other customer references. Making the sale order and arranging for delivery as per the customer's instructions after receiving the purchase order. *Followup the payments as per accepted payment terms.
• *Customer complaint handling and resolving the complaints. Continuous improvement and working without complaints from customers.
• Monitored competitors' activities to keep up with industry trends.
• Analyzed market trends to identify potential opportunities for growth.
• Organized trade shows and exhibitions to promote brand awareness.
• Maintained relationships with key customers through regular communication.

• Assisted in the design and implementation of new processes for improved product quality.
• Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
• Provided guidance in the development of sampling plans for incoming material inspections.
• Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
• Prepared detailed reports outlining findings from investigations into customer complaints or other sources of information.
• Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
• Developed reports summarizing key metrics related to product quality including defect rates, cycle time reduction efforts.
• Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
• Ensured safe working conditions through regular safety inspections and risk assessments.

Planning & procurement of materials like Castings, Fabrications & Machined components etc. * Monitoring & coordinating gauge R&R, ATTRIBUTE studies. * Sharp & effective inventory management. Regular Interfacing with the purchase to obtain the Materials * Monitoring ongoing process by using SPC. * Planning & execution of all Development activities like Inspection of in process components like Pattern, casting, pre-machined components at the vendor place to assure the quality of the job. * Coordinating and supporting 8D analysis for customer?s negative issues. * Price Negotiation and finalizing with the Vendors & prepare justification for the Management approval. Making a comprehensive report on make or buy decision for the top management to decide upon the same * Handling 7 QC tools to control the process. * Responsible for controlling in house rejection & reworks by using Pareto Analysis. * Preparing inspection plan. * Developing new vendors which require a systematic technical & commercial approach for Raw material supply, Machining and Mechanical sub-assemblies etc? * Responsible for in process & final inspection. * Interacting with Product engineering for generating casting and pattern drawings and methoding for the new product. * Follow-up with suppliers on a regular basis to confirm status of supplies through Pending Order Report from ERP. * Generating NCR/CARP actions for sample, pilots and production if the casting does not meet the quality requirements. * Basic knowledge about GD & T. * Supporting to prepare PPAP. * Giving feedback to supplier to control process * Generating NCR/CARP actions for sample, pilots and production if the casting does not meet the quality requirements. * Inspecting the First sample and pilot run production at the vendor place regularly. * Trouble shooting in daily production by taking necessary corrective action to obtain quality and on-time delivery by interacting with the suppliers. * Feasibility review with the suppliers before the development of new components and making decisions on alternate source for existing products if required. * Monitoring the processes for ensuring compliance with pre-defined quality standards, identifying defects & Ascertaining requirements of material for development activities & interfacing with vendors for cost effective, timely sourcing of quality material. * Visits and reviews of current & new supplier facilities against our requirements on the development component. * Coordination with Quality Department in order to achieve the required task. * Handling Departmental ISO Activities. * RT films reviewing and UT report and DP test reports are reviewing and taking the action.

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