READING
Prashant Dawkhar
Software Testing
Navi Mumbai
Summary
Experienced Senior Software Tester with a strong background in banking, finance, payments, and e-commerce domains. Skilled in testing eKYC, UPI, cash management systems, merchant applications, and partner APIs. Proficient in functional, regression, API, database, mobile, and performance testing. Strong leadership skills with experience in managing teams, defining test strategies, and collaborating with developers, business analysts, and stakeholders. Adept at working in Agile environments, ensuring timely and high-quality software releases.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Assistant Manager (Quality control)
Fino Payments Bank
07.2022 - Current
- Leading a team of five testers, managing test planning, execution, and defect tracking for critical banking applications
- Conducting end-to-end testing for eKYC systems, ensuring compliance with regulatory and security standards
- Overseeing testing of Cash Management Systems (CMS) to ensure accurate financial transactions and liquidity management
- Testing Merchant Applications, validating payment processing, settlement, and integration with banking systems
- Performing comprehensive payment systems testing, including UPI, NEFT, RTGS, IMPS, and card transactions, ensuring secure and seamless transactions
- Leading the testing efforts for Business Correspondent (BC) Banking, ensuring agent banking functionality for remote financial services
- Conducting API testing for Partner APIs, validating secure third-party integrations
- Implementing automation testing strategies, improving test coverage and reducing manual efforts
- Performing performance and load testing to validate high transaction volumes in banking applications
- Ensuring strict adherence to RBI, NPCI, and SEBI guidelines for banking and payment applications
- Collaborating with development, product, and compliance teams to enhance software quality
- Mentoring and training team members, driving improvements in testing efficiency and technical expertise
QA Consultant
SYNANSIS Consultancy Group
05.2021 - 06.2022
- Led end-to-end testing of core banking solutions (CBS), including retail banking, corporate banking, and loan management systems
- Designed and executed automated test scripts for internet banking, mobile banking, and UPI payment systems
- Conducted performance testing using JMeter to assess system scalability under high transaction loads
- Validated KYC & AML (Anti-Money Laundering) compliance through thorough system testing
- Conducted accessibility and usability testing to ensure a seamless banking experience for customers
- Coordinated with cross-functional teams to conduct disaster recovery testing and ensure business continuity
- Mentored junior testers and helped establish best practices for test case documentation and automation strategies
Manager Testing
Go Srushti Eco organics
07.2019 - 04.2021
- Performed functional testing of the grocery and dairy e-commerce mobile application, ensuring a smooth user experience
- Conducted database testing, validating order processing, inventory management, and customer transactions using SQL
- Tested payment gateways, ensuring secure and seamless transactions via UPI, wallets, debit/credit cards, and COD
- Executed UI/UX testing to ensure an intuitive and user-friendly interface across Android and iOS platforms
- Conducted API testing using Postman to verify order fulfilment, payment processing, and third-party integrations
- Performed end-to-end testing covering order placement, cart management, product recommendations, and delivery tracking
- Ensured app performance optimization by identifying and reporting crashes, slow response times, and memory leaks
- Coordinated with developers and product managers to ensure timely bug resolution and feature releases
QC OFFICER
Fino PayTech
10.2016 - 10.2018
- Designed and executed manual and automated test cases for financial applications, ensuring compliance with regulatory standards.
- Conducted functional, regression, smoke, and UAT testing for banking modules, including loan processing, credit scoring, and payment gateways.
- Performed database testing using SQL queries to validate data integrity across financial transactions.
- Developed automation test scripts using QTP to improve test coverage and efficiency.
- Worked closely with developers and business analysts to ensure defect-free software releases.
- Ensured security and compliance testing, adhering to RBI guidelines and data security norms.
- Reported and tracked defects using JIRA, ensuring timely resolution before production deployment.
Software Auditor
Financial technology
11.2015 - 02.2016
- Tested order execution, trade settlement, and market data accuracy for the trading platform
- Conducted API and database testing to validate stock prices, transactions, and fund transfers
- Designed and implemented testing strategies, including functional, regression, and performance testing, to ensure platform stability
QC Associate
ORION MARKETING (CLIENT VODAFONE)
04.2013 - 06.2014
- Monitored and evaluated customer service interactions to ensure quality and compliance with company standards.
- Provided feedback and training to agents to improve call handling, issue resolution, and customer satisfaction.
- Analyzed customer complaints and service trends to suggest process improvements for better efficiency.
Education
Bachelor of Science - Computer Science
Mumbai University
06.2007 - 05.2010
Bachelor of Arts - Economics
YCMOU University
06.2010 - 06.2012
Master of Arts - Economics
Pune University
07.2012 - 06.2014
Skills
- Functional Testing
- Regression Testing
- System Testing
- Smoke and Sanity Testing
- User Acceptance Testing (UAT)
- Exploratory Testing
- Test Planning and Strategy Development
- Agile and Scrum methodologies
- Data Security and Compliance Testing
- Database Testing
Certification
NSE Research analyst
Interests
ANIMAL WELFARE
NATURE
MEDITATION
TRAVELLING
Timeline
Assistant Manager (Quality control)
Fino Payments Bank
07.2022 - Current
QA Consultant
SYNANSIS Consultancy Group
05.2021 - 06.2022
Manager Testing
Go Srushti Eco organics
07.2019 - 04.2021
QC OFFICER
Fino PayTech
10.2016 - 10.2018
Software Auditor
Financial technology
11.2015 - 02.2016
QC Associate
ORION MARKETING (CLIENT VODAFONE)
04.2013 - 06.2014
Master of Arts - Economics
Pune University
07.2012 - 06.2014
Bachelor of Arts - Economics
YCMOU University
06.2010 - 06.2012
Bachelor of Science - Computer Science
Mumbai University
06.2007 - 05.2010
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