VENKATESH G
Dharmapuri
Summary
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 2 years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in SMARTNET administration and troubleshooting and system information analysis.
Overview
2
2
years of professional experience
Work History
Service Engineer
Godrej & Boyce Manufacturing Company
09.2022 - Current
- Resolved customer service requests within the given time frame.
- Developed and maintained project plans, timelines, and budgets.
- Provided guidance to team members regarding tasks assigned to them.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SVS COLLEGE OF ENGINEERING
COIMBATORE03.2021
Skills
- Excellent communication skills
- Strong customer service skills
- Experience in project management
- Experience in the furniture industry
Accomplishments
BIAL - BANGALORE INTERNATIONAL AIRPORT LIMITED
IIT -DHARWAD
Languages
English
Elementary (A2)
KANNADA
Intermediate (B1)
Tamil
Advanced (C1)
Timeline
Service Engineer
Godrej & Boyce Manufacturing Company
09.2022 - Current
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SVS COLLEGE OF ENGINEERING
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