Venkatesh Karanalu
Kengeri
Summary
Accomplished CEO with expertise in business planning, revenue development, and change management. With 3 years of experience in Web3, I offer an entrepreneurial and forward-thinking mindset, as well as a demonstrated track record of achievement. My skills excel in storage technology and SAN engineering, allowing me to provide better solutions to organizations. Dedicated to advancing my career through continuous learning and skill sharpening on the job, becoming an authority in the decision-making process. Additionally, intent on exploring creative problem-solving combined with expertise developed as part of a global IT team. Multi-talented business leader with over 17 years of experience as a successful IT professional, bringing strategic problem-solving and change management skills to the table. Visionary executive implementing plans that meet current and future needs, with key expertise in both the Web2 and Web3 industries.
Overview
16
16
years of professional experience
Work History
CEO
Pontoon
03.2021 - 08.2023
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Created financial models to forecast future business performance and identify areas of improvement.
- Negotiated contracts with vendors, suppliers, and partners.
- Oversaw all aspects of financial management, including budgeting and forecasting.
- Managed relationships with shareholders, stakeholders, customers, and other key constituents.
- Implemented new technologies to streamline processes across departments.
- Analyzed market trends and competitor activities to inform product development decisions.
- Evaluated current products and services in order to develop strategies for improvement.
- Facilitated communication between board members, executives, staff members, and other stakeholders.
- Collaborated with marketing team to launch promotional campaigns that increased brand awareness.
- Represented the company at conferences, trade shows, networking events.
- Monitored industry developments in order to stay competitive in the marketplace.
- Developed creative solutions for complex problems facing the organization.
- Directed the implementation of new business initiatives from concept through completion.
- Cultivated strong relationships with business partners by providing exceptional customer service.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Established and oversaw strategic business actions and streamlined operations.
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
- Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Checked financial reports to confirm financial soundness and good operating margin.
- Eliminated company bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.
- Generated large-scale operations, budget or expense reports to organize and analyze data.
Infra Technology Specialist
Cognizant
09.2018 - 03.2021
- Troubleshot hardware and software issues for users in a timely manner.
- Created detailed documentation of processes and procedures related to technology support.
- Identified potential IT solutions to improve operational efficiency.
- Developed training materials and provided training sessions for staff members on the use of new technologies.
- Monitored network performance and troubleshooted any problems that arose.
- Provided technical assistance to end-users with computer applications and systems.
- Performed regular system maintenance activities including backups, antivirus scans.
- Conducted research into emerging technologies to identify potential solutions for business needs.
- Managed inventory of IT assets such as laptops, desktops, printers, monitors.
- Assisted in the design of new networks or modifications to existing ones based on customer requirements.
- Implemented best practices for maintaining secure systems across multiple platforms.
- Researched information security threats and vulnerabilities in order to develop countermeasures.
- Responded quickly to inquiries from internal customers regarding their technical issues.
- Developed plans for deploying new technologies or upgrades within organizations.
- Ensured compliance with established policies and procedures related to IT operations.
- Optimized team productivity by effectively managing equipment and supply inventory.
- Conducted experiments to test products under real-world conditions to gather performance data.
Lead Administrator – Technical Account Manager/Ops Manager
Wipro
12.2016 - 07.2018
- Providing technical assistance to the clients of EMC (chat & DH)
- Handling customer escalations
- Providing end to end queries related to customer queries which includes RCA
- Processing of new business
- Head count planning
- Revenue management
- SLA, SLO management
- Quality assurance
- Vendor co-ordination
- Automation at account level which includes DHR & FTF
- Handling team of 98 across location
Lead Engineer (Tech Lead /Tower
IGATE Global Solutions Limited, Capgemini
02.2014 - 12.2016
- Lead for storage and backup for client)
- Allocation of space from VNX 5600 (unified) through Vplex Metro for VM environment
- Administration, Configuration & Monitoring of VNX
- Managing repository of the activities for future reference
- Investigate cases for first and second level technical support
- Allocated storage from VNX arrays using Navisphere to Windows hosts including creation of Raid groups, binding LUNs, creating storage groups and adding luns to the storage group
- Following the change management process for smoother resolution of issues with other teams and customer
- Co-ordinate with vendor and replace the HBA and Failed disk
- Performing decommission as per best practices to ensure environment is not been impacted with all due-diligence done
- Performing health check’s on daily basis and take necessary actions as required
- Co-ordinate with customer for capacity planning and upcoming projects
- Document and implement changes to technical standards as required and also guide the team for performing same
- Pool expansion is been performed
- VNX code upgrades is been done
- Administration of Vplex
- Troubleshooting of Vplex during performance issue
- Regularly monitor the replication process under CG’s defined and take necessary action if required
- Zoning has been performed when required through Brocade switch
- Troubleshoot switch related issues
- Hitachi 150 was been commissioned from Vplex as a first time implementation to client by performing necessary zoning, creation of storage views , creation of pool for LUN assignment, creation of IG at the HUS level
- Good administration knowledge on NMC 8.2.1
- Monitor daily backups and take necessary actions
- Allocation of retention period depending on the criticality of servers
- Addition of clients on to Networker
- Taking Full backups for DB refresh activity
- Performing restores on Networker
- Installation of Networker client and modules for the newly added clients and test for a successful backup
- Monitoring of backups and troubleshoot as per the requirement
- Monitor storage utilization trend on Data Domain and prepare reports based on monthly basis
- Basic Data Domain administration.
- MAJOR ASSIGNMENTS ACHIEVED
- Had been to US (New Hampshire) for a month to interact with customer and to consider their DC and for upcoming projects discussion
- Data Domain remediation plan has been executed successfully
- Vplex restructuring was been done without any 3rd party intervention to achieve DR capabilities.
Associate delivery specialist 2, Storage Administrator
EMC
01.2011 - 01.2014
- Worked as Associate delivery Specialist 2, offering L2 level of support in Storage SAN Environment to the US based client
- Technical knowledge of EMC Symmetrix DMX and Vmax
- Good Knowledge and understanding of SRDF, BCV and Time Finder
- THIN provisioning
- Configuration and management of Remote Replication (SRDF)
- SRDF replication failover and failback application from DC infrastructure to DR
- Configuration of Software zoning of SAN through Cisco switches
- Managing functional aspect of storage of LUN masking and mapping
- Taking BCV of Production Databases
- Adding/Removing devices from an Active SRDF/A Group based on the business requirements
- Configuration and management of copy of Production Volumes (Databases) to DR Volumes through SRDF and Time Finder scripts for testing and development operations
- Managing clone of Databases for Gold copy
- Creation of Hypers and Meta (logical Device)
- Performing T/F operations like SNAP and Clone
- Performing remote replication through SRDF and Recover Point(Version3.5)
- Troubleshooting issues like dead paths and LUN not available on the host side
- Handling of performance issue with P1 and P2 incidents
- Was a part of EMEA migration as shadowing during the transmission phase from DMX to Vmax.
Product Support Engineer
Wipro Technologies
06.2007 - 12.2010
- Level 2 Remote Technical Support / Storage Administration to global clients for EMC – Symmetrix in SAN environment
- Gained knowledge on SAN, NAS, DAS and working on the storage boxes remotely
- Health Checking of Symmetrix System through inline commands and scripts
- Replacement of fault hardware (Director Adapter, Disk Volume, Power Supply, Battery) by running scripts
- Hot spare and BCV configuration and trouble related issues with CE intervention
- VTOC Drives, Spin Up/Spin down Drives, Formatting Drives and replacement scripts
- SRDF configuration and troubleshooting
- Diagnosis of SCSI bus and Fiber Loop issues and building solution based on error code
- Invalidating and formatting the tracks for recovery of media & scrubbing errors.Invoking & removal of hot spares and troubleshooting related issues
- Project
Education
Diploma - Computer Engineering
Acharya Patashala
SSLC -
Karnataka Secondary Education Department
Skills
- SAN, NAS, DAS, Storage Box (Symmetrix) Vplex, RP (35), NMC (821), Data Domain
- Knowledge of architecture and troubleshooting of the following products:
- Symmetrix legacy storage equipment (Symm 3 through Symm 55)
- DMX800, DMX1000, DMX2000, DMX3000
- Project Management
- Business Planning
- Stakeholder Relations
- Organizational Management
- Strategic Planning
- Staff Management
- Risk Management
- Consulting
- Operational Oversight
- Procedure Redesign
- Revenue Growth
- Market Strategies
- Financial Management
- Productivity Performance
- Operations Management
- Administrative Leadership
- Corporate Leadership
- Negotiation
- Market Research and Analysis
- Market Understanding
- Shareholder Accountability
- Sales and Marketing
- Price Structuring
- Inventory Reconciliation
- Continuous Improvement
- QA and QC Processes
- Site and Environmental Analysis
- Systems Engineering
- Site Due Diligence
- Architectural Design
- Strong Technical Detailing Skill
- Engineering Documentation
Timeline
CEO
Pontoon
03.2021 - 08.2023
Infra Technology Specialist
Cognizant
09.2018 - 03.2021
Lead Administrator – Technical Account Manager/Ops Manager
Wipro
12.2016 - 07.2018
Lead Engineer (Tech Lead /Tower
IGATE Global Solutions Limited, Capgemini
02.2014 - 12.2016
Associate delivery specialist 2, Storage Administrator
EMC
01.2011 - 01.2014
Product Support Engineer
Wipro Technologies
06.2007 - 12.2010
Diploma - Computer Engineering
Acharya Patashala
SSLC -
Karnataka Secondary Education Department
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