Planned, directed, implemented, managed and oversaw day-to-day Fleet Operations through coordination of the routine planning and dispatch functions for specific locations
Been a Fleet Manager evaluates, purchases, leases, and disposes of vehicles to maintain the fleet
Developed and maintained vendors and service providers relationships for fuel, maintenance, and other essential services
Looked after the safety, preventive maintenance, and accident prevention programs for the drivers
Managed a team of Hub Supervisors and Technicians
Monitored department issues and client complaints to define patterns and work to lessen those recurring issues
Oversaw team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work
Efficiently managed a team of drivers and vehicles
Responsible for all of the dispatching, routing, and tracking of delivery/Passenger vehicles
Maintained accurate administrative records
Ensured driver concerns are reviewed and addressed timely
Interacted with the leadership team and staff of other departments within the Company as well as outside representatives.
Asst. Manager- Fleet and HL Management
Creativity At Best Technologies Pvt Ltd.
Bangalore
11.2021 - 04.2024
Led, directed, and managed logistics operations to ensure that the staff executes on delivering consistently high-quality level service and achieved cost-efficient operations in compliance with company policies and procedures
Oversaw employees and ensured tasks were completed in a timely manner
Performed codification & classification of stocks-quality checks, barcoding, security tagging, receipts, stacking, and retrieving; conducted monthly stock aging analysis, ensured control on inventory
Spearheaded Logistics Operations entailing new route identification, fleet management; strategized and established distribution network to ensure timely available of products and worked closely with all levels of management within the company
Monitored and analysed the loss in transit and undertook measures to control the same
Ensured availability and delivery of right quality materials at the right time, price and terms; devised efficient Logistics Management System to ensure delivery of the goods/shipments as per committed timelines and cost
Implemented logistics strategies and ensured that these are aligned with project requirements in the best interests of the company
Verified, inspected, checked and updated inventory and other transactions taking place inside warehouse, tracked record of flow of materials
Developed dedicated vendors route-wise for Logistics cost optimization and desirable service levels
Managed the warehouse commercials efficiently and reporting to the management periodically and ensured proper accounting of all the records
Ensured: Records of orders, back orders, consignment inventory, import shipments and delivery details are maintained according to contractual obligations
Directed the development of SOPs on logistics, policy formulation & their implementation; provided awareness of issues that can impact transport plans
Rendered effective leadership & guidance to team members, acted as a mentor and coach and improving change readiness by providing the necessary support
Operated standard office equipment, including work-related computer hardware and software applications
Prepared Daily, Weekly, Monthly, Quarterly, Semi-annual, and Annual Reports
Provided support in tracking supplies and materials, and coordination of transportation functions, maintenance, and client services at the project level
Managed the warehouse commercials efficiently and reported to the management periodically and ensure proper accounting of all the records.
Cluster Head
Karvy Next Limited
Bangalore
06.2024 - 10.2021
Taking care 20 MDof C's complete operations (i.e
Executives and laborers reporting & on-time deliveries)
Profound knowledge of managing large-scale warehouse distribution systems
Oversaw the shipping and receiving of various products
Solid knowledge of lean principles and techniques to maximize customer value
Deliver an effective communication and information exchange within the Cluster and across the Area
Drive safety agenda and strengthen safety leadership culture within the team
Targets through reliable performance management processes, demonstrating improvements year on year
Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational
Efficiently performed multiple tasks throughout the warehouse facility
Ensured full implementation of quality standards
Receiving the load and entering in the system in LMS
Cross checking all shipments are received or not
Segregating shipments area wise
Scheduled delivery & pick up to SDA
Cash collection & Deposited to Banks
Tracking shipments
Maintain daily cash and Card Transection details
Pick up shipment's quality check
Making Master bags to Respective warehouse for pick up shipments
Excellent in refining transport systems to improve efficiency and increase profit.
Manager - Trip Consultant
R V Enterprises
Bangalore
05.2013 - 05.2018
Interact with Travel agents by phone, e-mail or online chat concerning various issues
Handling Inbound calls and Providing support to Travel agents pertaining to all booking-related enquiries
Outbound calls for agent Survey/ Feedbacks/Cold calling/emails
Issuance of Budget and GDS tickets and handling emails
Should have knowledge and hands-on Experience on GDS Tools like: Galileo / Amadeus / Sabre and others
Provide hands-on support to agents on booking, cancellation and refund
Solicit cross-selling and up-selling opportunities within the customer care experience
Capturing and applying agents feedback/Coordinating with technology team to fix errors
To be cooperative and provide support to fellow team members and functions.
Operations Executive - Technical Support
MTS Telecom Ltd.
Bangalore
06.2010 - 04.2013
Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory
Ensure availability of recharge so that existing customers are adequately serviced
Understand the market demographics and drive sales strategy according to customer segments
Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets
Ensure brand visibility through organized merchandising activities
Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met
Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes.
Asset Management & Charging Infra Operations at ZYNGO EV Mobility Private LimitedAsset Management & Charging Infra Operations at ZYNGO EV Mobility Private Limited