Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
Venkatesh Mamidala

Venkatesh Mamidala

Rajahmundry

Summary

Highly-qualified Housekeeping Supervisor offering 6 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

13
13
years of professional experience

Work History

Housekeeping Facilities Supervisor

Amazon the EFS Facilities service
Dubai
03.2024 - Current
  • Inspecting the cleaning and servicing.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Meeting the Clients for further information and daily activities.
  • Main the monthly and weekly reports for clients.
  • Train the staff and TL about cleaning and daily activities.
  • Update the store and order as per requirements.

Housekeeping Supervisor

Taj Exotica Resorts & Spa
Dubai
05.2022 - 02.2024
  • Inspecting the cleaning and servicing of guest rooms and public area.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.

Housekeeping Supervisor

Oaks IBN Battuta Gate Hotel
Dubai
03.2021 - 04.2022
  • Holding meetings with housekeeping staff to discuss their job functions.
  • Listening to understanding and clarifying guest concerns.
  • Inspecting the cleaning and servicing of guest rooms and public area.
  • Approaching guest in an attentive, friendly, courteous and service-oriented manner.
  • Making sure that all guest rooms have appropriate supplies and linen in them.
  • Ensuring that rooms and bathroom are cleaned on a daily basis.
  • Inspecting guestrooms and guest area.
  • Supervising the disposal of trash and waste.
  • Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.
  • Maintaining a high standard of personal appearance and grooming.
  • Maintaining an inventory of guest room and housekeeping supplies.
  • Complying with all health and safety standard.
  • Provides helpful friendly prompt and personalized to our guest.
  • Takes complete responsibility and proper utilization of the resource.
  • Responsible for maintaining records pertaining of the section.

Housekeeping, Desk Coordinator

Rixos Premium Sadiyard Island
Abu Dhabi
10.2018 - 02.2021
  • Handle the In-house and Guest Telephone console with ensuring about politeness and proper manner while speaking on call.
  • Handle guest room quires, engineering job order and transfer the message to the respective department or person.
  • Make evening report for the evening shift staff.
  • While distributing master keys or floor keys make sure it should be recorded.
  • Always coordinate with front office department.
  • Prepare the monthly duty roaster for all staff as per monthly book and reservations.
  • Keep the all records and update as per date.
  • Maintaining guest satisfaction and ensuring professionalism towards guest.
  • Check with all supervisor reports rooms are cleaned or any kind of handover at end of the day.
  • Need to order the items, which is necessary as per the required.
  • Need to look staff requirement, arrangement and payrolls (Like clear the off, PH ETC...).
  • Update the All Housekeeping Reports.
  • Make the allocation.

Housekeeping Associate

Sofitel Dubai the Palm Resort and Spa
Dubai
07.2017 - 06.2018
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Responded to requests from patrons for linens and toiletries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Housekeeping Associate, Room attendant

Courtyard by Marriott and Fairfield by Marriott Hotel
Bengaluru
01.2016 - 06.2017
  • Clean guest room properly, refill all the supplies and amenities as per standards.
  • Maintain the and out time of guest room on attendant register.
  • Worm wish the guest by name if he is inside the room and make sure he is comfortable with the hotel and their service.
  • Actively attend all kind of training held in the department .Like chemical hotel standards fire prevention Etc.
  • Take the guest feedback all the time if guest is available and follow the guest preference.
  • Replenished guest room water glasses, toiletries, and paper products.

Industrial Training

Hyderabad Marriott Hotel & Convention Centre
Hyderabad
02.2012 - 08.2012
  • Developed monitoring systems to determine employees' level of performance and need for retraining.
  • Conducted organization-wide training needs assessment to identify skills, deficiencies or knowledge gaps.
  • Mapped out annual training plans for management, HR and customer support.
  • Monitored 6 processes and newly trained employees, giving suggestions on how to maximize performance and output.

Education

Post Graduate diploma - hotel management

Akhil Hotel Management Academy
Rajahmundry, Andhra Pradesh, India
06.2013

Intermediate -

Aditya Jr. College Board of Intermediate
Rajahmundry, Andhra Pradesh, India
06.2011

SSC -

B.V.M School
Rajahmundry, Andhra Pradesh, India
06.2009

Skills

  • Approaching guest in an attentive, friendly, courteous and service-oriented manner
  • Communicated repair needs to maintenance staff
  • Managed laundry sorting, washing, drying, and ironing
  • Worked with front desk to respond promptly to all guest requests
  • Placed orders for housekeeping supplies and guest toiletries
  • Adhered to safety protocols by enforcing proper equipment usage
  • Completed schedules, shift reports, and other business documentation
  • Evaluated employee performance and developed improvement plans
  • Trained and mentored all new personnel to maximize quality of service and performance
  • Implemented daily, weekly and monthly cleaning routines for staff to follow
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces
  • Team Building

Languages

  • English
  • Telugu
  • Hindi

Personal Information

  • Passport Number: P5696736
  • Father's Name: Mr. M.Satya Naga Venu Gopal Rao.(late)
  • Date of Birth: 09/03/91
  • Nationality: Indian
  • Marital Status: Single

Timeline

Housekeeping Facilities Supervisor

Amazon the EFS Facilities service
03.2024 - Current

Housekeeping Supervisor

Taj Exotica Resorts & Spa
05.2022 - 02.2024

Housekeeping Supervisor

Oaks IBN Battuta Gate Hotel
03.2021 - 04.2022

Housekeeping, Desk Coordinator

Rixos Premium Sadiyard Island
10.2018 - 02.2021

Housekeeping Associate

Sofitel Dubai the Palm Resort and Spa
07.2017 - 06.2018

Housekeeping Associate, Room attendant

Courtyard by Marriott and Fairfield by Marriott Hotel
01.2016 - 06.2017

Industrial Training

Hyderabad Marriott Hotel & Convention Centre
02.2012 - 08.2012

Post Graduate diploma - hotel management

Akhil Hotel Management Academy

Intermediate -

Aditya Jr. College Board of Intermediate

SSC -

B.V.M School

Similar Profiles

CREATE PROFILE
Venkatesh Mamidala