Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Timeline
Generic
Venkatesh Naidu

Venkatesh Naidu

Pune

Summary

Dynamic Senior Manager with extensive experience at Smith and Nephew, excelling in Master Data Management and Audit Management. Proven track record in leading teams to enhance data quality and streamline processes, driving significant improvements in operational efficiency. Skilled in vendor management and people management, fostering collaboration and achieving project success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Manager

SMITH and NEPHEW
Pune
10.2023 - Current
  • Supervising IT engineering team working on MDM processes (Customer, Product, Data Governance)
  • Service Delivery Manager for Winshuttle, Syndigo, Alation application
  • Audit Management - SOX and GXP
  • Liaising with Business for process improvement, enhancements and implementing best practices
  • Operations Management (Customer, Product, Vendor, Data Governance), Ticket management, Enhancement management.
  • Vendors Statement of Work management
  • People management – New Hire, promotion, Appraisal, Knowledge Transfer, Skill enhancements, Cross functional trainings, Work allocation.
  • Project Management – Team members allocation, Vendor selection
  • Software/Application management.

Manager

SMITH and NEPHEW
Pune
09.2021 - 09.2023
  • Project - ensured the successful go-live of update version - Winshuttle Evolve application.
  • Lead IT developers team ensuring successful completion of Project, daily BAU, Audit management.
  • Liaised with Vendors on application development and progress on the same.
  • Collaborated with Business users and IT developers to identify gaps, best practices, and trends, translating business needs into technical and scalable solutions.
  • Timely reviewed and updating of process documents.

Sr. Associate

SMITH and NEPHEW
Pune
07.2018 - 09.2021
  • Creation, Amendment and Maintenance of Vendor and Customer Master Data in SAP.
  • Approval of Vendor, Customer creations and amendments in Winshuttle.
  • Created work trackers to record the work performed.
  • Conducted training for new joiners and existing team members.
  • Conducted calls with Data Quality team to discuss improvement and issues.
  • Been through cross country training for Vendor and Customer Master Data Maintenance.
  • Have worked as Finance approver for Vendor Master.
  • Timely review and updating of process documents and Process Update Tracker.
  • Handled Vendor Master, CRC, Payment and Quality Team.
  • Publishing Monthly deck.
  • Conducting 1-0-1.
  • Publishing stack ranking report.
  • Conducting Employee engagement for the US P2P team.
  • Conducting Appraisals and preparing personal development plan for the team.
  • SOP preparation and amendment as per the requirement.
  • Assuring that there is no impact on BAU and SLA’s are meet.
  • Daily work flow management and conducting daily huddle to meet deliverables.
  • Handling escalations.
  • Conducting Interviews in case of backfill/opening in the current team.

Process Leader

AXA BUSINESS SERVICES
Pune
05.2017 - 07.2018
  • Invoice processing on Ariba and helping team members in solving their issues.
  • Invoice exception handling such as over tax variance, under tax variance, price and quantity variance, and currency and amount mismatch.
  • Mass closing of PO’s on monthly basis.
  • Tracking the status of the invoices and sending reminders to the approvers.
  • Resolving of issues/queries for off shore as well as on shore team.
  • Clearing pending invoices in Ariba so that invoices are paid on time.
  • Work Allocation and Monitoring.
  • Workflow management.
  • Process improvements, Process Controls and Exceptions to the Process.
  • Timely review and updating of process documents and Process Update Tracker.
  • Creation, Updating and Maintenance of Supplier Master Data on ARIBA.
  • Final approval of supplier E-form amendments and creations on ARIBA.
  • Creation, Modification and Maintenance of the required accesses of AXA Users on white Paper and ClearQuest.
  • Cross-Validation of Data uploaded for User Provisioning on ARIBA.
  • Approval of Purchase Requisitions, Invoice, Contracts and setting the Compliance Code.
  • Uploading Catalogues of the vendors in the system.
  • Query handling of Vendors and Clients through E-mails and Calls.
  • Leading Client Calls.
  • Provided improvement ideas on process and work allocation.
  • Created work trackers to record the work performed.
  • Weekly and Monthly calls with clients to discuss improvement and issues.
  • Migrated contractor and Non-Contractor External Resources processing in PeopleSoft.
  • Performed mass activities in short span (mass upload of Non Contractor External Resource).
  • Creation of SOP’s.
  • Performed redesigning of generic mailbox.
  • To ensure that the KPI’s are met.
  • To conduct training for new joiners and existing team members.
  • Preparation of training and accreditation plan.
  • Updates to the immediate supervisor and Belgium Counterpart about the progress of training conducted.
  • Understand the training requirements & to conduct refresher sessions for the same to fill the knowledge Gap and thereby to improve the accuracy and Quality Standards.
  • Adherence to the QC plan & timely completion of QC.
  • Quality Review for the team, and discussing the same during client calls.
  • Preparing tracker of the work performed by new joiners for analysing their process knowledge.
  • Conducted PKT for the team members.
  • To handle customer complaints and escalations.
  • KPI reporting, FTE Utilization report.
  • Conducted Audit for cross-country Internal Audit for SMDM Process.
  • Conducted several session with Procurement team across countries and shared ideas.

Process Associate

STERIA INDIA LTD
Pune
07.2010 - 11.2012
  • Processing of weekly and Monthly Payroll for client based in UK with Payroll Processing Reports.
  • Done Remote Transition for four trusts (VPD).
  • Quality check before the final pay run.
  • Completed UK Payroll training successfully.
  • Working on ESR (Oracle software).

Education

Masters in Personal Management -

Pune University
01.2010

BACHELOR OF COMMERCE -

Pune University
01.2008

HSC -

SSPMS
Pune, India
01.2005

SSC -

R&DE(E) school
Pune, India
01.2003

Skills

  • People Management
  • Audit Management
  • Data Quality
  • Master Data Management
  • P2P
  • Procurement Support activities
  • Transition Management
  • Quality Review
  • Vendor management
  • Process improvement

Accomplishments

  • Awarded with Certificate of Recognition by Client for Single handed managing all the activities in SMDM process, for supporting the compliance requirement for the entire team
  • Awarded for being available, reliable and attentive
  • Appreciated for Handling the process effectively without any errors in the absence of Language resource
  • Completed Internal ISO audit for cross team and qualified as an ISO internal auditor
  • Creativity award for successful completion of Sep’10 transition
  • Received Pat on Back award for Jan’11
  • Received Pat on Back award for Jan’12

Personal Information

  • Passport Number: Valid
  • Date of Birth: 03/23/88
  • Nationality: Indian
  • Marital Status: Married

Certification

  • CDMP Applied

Timeline

Senior Manager

SMITH and NEPHEW
10.2023 - Current

Manager

SMITH and NEPHEW
09.2021 - 09.2023

Sr. Associate

SMITH and NEPHEW
07.2018 - 09.2021

Process Leader

AXA BUSINESS SERVICES
05.2017 - 07.2018

Process Associate

STERIA INDIA LTD
07.2010 - 11.2012

Masters in Personal Management -

Pune University

BACHELOR OF COMMERCE -

Pune University

HSC -

SSPMS

SSC -

R&DE(E) school

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Venkatesh Naidu