Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Preference
Timeline
Hi, I’m

Venkatesh Rama Chandran

Global Mobility & Travel Operations
Bengaluru,Karnataka
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Venkatesh Rama Chandran

Summary

Versatile Senior Manager specializing in Immigration and Travel skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Immigration and Travel expertise, including competitive offerings, pricing and market positioning.

Overview

28
years of professional experience
1
Certification

Work History

UiPath
Bengaluru

Senior Manager
08.2018 - 05.2023

Job overview

    • Manage day-to-day employee queries that cannot be resolved using supplier helpdesk
    • Assist in promoting use of global travel program and adoption of online booking tools
    • Advise Leadership/Category Lead of issues impacting service delivery or quality
    • Assist with implementation/development of new processes or procedures Support integration of new technologies including rollout of online booking tools
    • Collaborate with Category Managers to optimize supplier performance including supporting RFP's, preparing analysis and provide recommendations Support with travel reporting to business units and leadership teams
    • Represent travel category as local point of contact or subject matter expert (SME) to further advance global program engagement and utilization.
    • Support local and global teams in all travel related initiatives – including collaborating with other internal organizations which touch travel service scope i.e.
    • Compensation and Benefits and Finance Operations.
    • Educate employees on travel policies, procedures and processes Assume other projects and duties that support global and regional travel programme
    • Provided strong leadership to enhance team productivity and morale.
    • Held monthly meetings to create business plans and workshops to drive successful Operations
    • Managed 50+ large-scale Events and introduced new vendors tools, and processes to achieve organization challenging objectives.
    • Consolidated vendors and renegotiated contracts to optimize costs.
    • Examined quarterly financials to determine business operating capacity.
    • Developed and implemented new filing systems to improve organizational efficiency and productivity.
    • Identified cost improvement changes and cost savings plans to increase company savings.

IBM INDIA PVT LTD
Bengaluru

Global Immigration Specialist
09.2012 - 08.2018

Job overview

    • Oversee immigration programs and assist foreign nationals with immigration procedures.
    • Ensure all paperwork, including applications for immigration and visas are completed accurately and in timely manner.
    • Coordinate ongoing cases (e.g., communication with individuals, employers, and authorities as well).
    • Participate in various ad hoc projects.
    • Consult with clients in order to provide Immigration advice and case assessments.
    • Owning any ad hoc projects or pulling together spreadsheets of information as required by client.
    • Providing timely responses to client queries.
    • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
    • Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
    • Liaised with coworkers and immigration candidates to answer questions, resolve issues and explain immigration policy.
    • Educated managers on complex nuances associated with foreign nationals to support recommended solutions that met individual and business needs.
    • Drafted motions, petitions and waivers.
    • Interviewed and selected jurors to verify competency and lack of biases, presenting challenges for cause to dismiss unfit candidates.
    • Maintained public access files to facilitate compliance, documentation and execution of immigration policies and procedures.

QuEST
Bengaluru

Assistant Manager Of Travel and Visa Operations
04.2003 - 09.2012

Job overview

    • Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
    • Negotiating preferred rates with vendors of direct travel.
    • Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
    • Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
    • Assisting with any travel-related issues that may arise.
    • Researching travel deals and evaluating prices and services.
    • Arranging travel accommodations for business visitors.
    • Creating, optimizing, and monitoring corporate travel policies.
    • Preparing travel budget reports.
    • Analyzing and preparing reports on travel spend.
    • Keeping up-to-date with alterations to immigration laws.
    • Meeting with prospective and extant clients to gauge which services they require.
    • Providing clients with all pertinent documentation.
    • Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
    • First point of contact for day-to-day interface with third party providers in their office.
    • Represents Visa Services where required - usually in relation to one-off-project initiatives or internal forums.
    • Coach staff to achieve quality outcomes.
    • Created employee schedules to align coverage with forecasted travel demands.

Park Hyatt Goa Resort & Spa
Goa

Head of Concierge
06.2002 - 04.2003

Job overview

  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy
  • Maintained high level of professionalism and discretion when dealing with guests

• Hilton Golden Palms Spa & Resort, Bangalore
Bengaluru

Front Office Assistant
02.2001 - 06.2002

Job overview

  • Remained solutions-oriented in face of complex problems to assist management and overall business direction
  • Trained and supervised employees on office policies and procedures

Harsha Hotel & Convention Center Bangalore
Bengaluru

Operational Trainee
08.1999 - 01.2001

Job overview

  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making

Park Plaza Resort
Mahabaleshwar

Head Waiter
03.1995 - 12.1998

Job overview

  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business

Education

American Hotel And Motel Management
Bengaluru

Diploma
2001-01

University Overview

  • Elected Captain of Food And Beverage Operations
  • Completed professional development in Event Management
  • Awarded as Best Train the Trainer

Skills

  • Visa Administration
  • Global Travel Administration
  • Visa Assessments - USA- B1/B2,L1 & H1B L1 & H1B
  • Global Work Permit Process
  • Country Guidelines
  • Travel Policies and Procedures
  • Immigration Guidelines
  • Expats Management
  • Cross-functional collaboration
  • Documentation and reporting
  • Budget Administration

Certification

  • • KPMG Certified Personal Tax Professional

  • • Working-from-Home Facilitator Certification Master track

  • • Human Resources Foundations

  • • Human Resources: Strategic Workforce Planning

  • • Ram Charan on Coaching High Potentials

  • • Revenue, Staffing, and Expense Models Explained

Accomplishments

UiPath India

  • Awarded with Outstanding performance 2019 &2021
  • Recognized for efficient work, nominated to prepare the process and support the Concur Tool implementation for Australia, South Korean, Hong Kong and China

IBM India

  • Awarded with Outstanding performance award, IBM India Pvt. Ltd 2012,2013,2014,2015, 2016,2017
  • Recognized for efficient work, nominated to prepare the process for APAC travel
  • Achieved 99% Approvals of B1/B2 & L1 Blanket Petitions

QuEST

  • Developed new Vendors / Business & Franchisee for smooth operations
  • Reduced the travel cost 30%
  • Initiated Travel desk software tool for QuEST
  • Best Employee Performance award 2003-2004
  • Strong contender for employee of the month (April 2008)
  • Explempary Performance award from CEO
  • Best employee of the month in 2009
  • “On the fly award” from QuEST Management, as the US Embassy for was extremely happy about our detailed documentation provided for the entire H 1 & L 1 B employees visa interview under BEP scheme.
  • “On the fly award” from QuEST Management, as the UK Embassy was extremely happy about our performance under BEP scheme. The quality of documentation we provide is of very high level which results in very minimal rejection rate. Chennai consulate deal with about 150 companies under BEP scheme and our performance is in top 10% of that. They have lots of problems with many companies under BEP
  • In April 2012 received the Performance Cash Prize award of $1000 from Vice President – Global Mobility Team in recognition and extraordinary contribution to run the Travel function without any intensifications


Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany Culture

Timeline

Senior Manager

UiPath
08.2018 - 05.2023

Global Immigration Specialist

IBM INDIA PVT LTD
09.2012 - 08.2018

Assistant Manager Of Travel and Visa Operations

QuEST
04.2003 - 09.2012

Head of Concierge

Park Hyatt Goa Resort & Spa
06.2002 - 04.2003

Front Office Assistant

• Hilton Golden Palms Spa & Resort, Bangalore
02.2001 - 06.2002

Operational Trainee

Harsha Hotel & Convention Center Bangalore
08.1999 - 01.2001

Head Waiter

Park Plaza Resort
03.1995 - 12.1998

American Hotel And Motel Management

Diploma

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Venkatesh Rama ChandranGlobal Mobility & Travel Operations