Venkatesh Rao
Bengaluru
Summary
Seasoned Dining Manager known for high productivity and efficient task completion. Possess specialized skills in staff training, customer service excellence, and inventory management. Excel in leadership, communication, and problem-solving to enhance dining experience and operational efficiency.
Energetic professional with experience leading front of house staff, managing dining room, serving large groups and coordinating food service events. Maintains kitchen and dining facilities with high standard of cleanliness, sanitation, and safety. Promotes proper attire and hygiene policies for food service staff. Well-established reputation for delivering high-quality dining experiences and fostering exceptional working environment.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Dining Manager
Jpmorgan
Bangalore
05.2023 - Current
- Coordinated menus and dining events, elevating guest experience.
- Managed dining operations, achieving high-quality service standards.
- Supervised staff, fostering efficient workflow and enhancing customer satisfaction.
Restaurant Manager
IHG , Whitefield, Bengaluru
Bengaluru
04.2019 - 04.2023
- Managed daily restaurant operations to ensure smooth service and guest satisfaction.
- Trained and supervised staff to maintain high performance and service standards.
- Developed staff schedules to optimize coverage during peak hours and events.
Banquet Manager
Angsana Oasis Spa and Resort
Bengaluru
04.2016 - 03.2019
- Coordinated banquet operations for diverse events, enhancing guest experiences at a luxury resort.
- Managed event setup, optimizing layout and decor to align with client expectations for each function.
- Supervised catering staff, ensuring delivery of exceptional service that contributed to event success.
Cafe Manager
The chancery pavilion
Bengaluru
07.2006 - 02.2016
- Oversaw daily cafe operations ensuring smooth service and customer satisfaction.
- Managed staff schedules to optimize team coverage during peak hours.
- Developed training programs for new employees on service standards.
Food and Beverage Associate
Le meridian
Bengaluru
03.2005 - 05.2010
Food and Beverage Associate
Grand Ashok, Intercontinental Hotel
Bengaluru
05.2002 - 08.2005
Education
Food And Beverage Service - Apprenticeship Couurse
Fortune Hotel By ITC
08.2000 - 03.2002
Bachelor of Arts - Arts
Sri Bhuvanendra College
Karkala Skills
- Bar operations
- Beverage knowledge
- Wine and liquor expertise
- Problem solving
- Effective communication
- Train staffs on food and beverage product knowledge and services
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Dining Manager
Jpmorgan
05.2023 - Current
Restaurant Manager
IHG , Whitefield, Bengaluru
04.2019 - 04.2023
Banquet Manager
Angsana Oasis Spa and Resort
04.2016 - 03.2019
Cafe Manager
The chancery pavilion
07.2006 - 02.2016
Food and Beverage Associate
Le meridian
03.2005 - 05.2010
Food and Beverage Associate
Grand Ashok, Intercontinental Hotel
05.2002 - 08.2005
Food And Beverage Service - Apprenticeship Couurse
Fortune Hotel By ITC
08.2000 - 03.2002
Bachelor of Arts - Arts
Sri Bhuvanendra College