Drumming
Analyst
HCL Tech.
10.2021 - Current
- Working with UAE based aluminum company, one of largest in global aluminum production
- Providing analytical solutions to improve efficiency of services and reducing implementation cost
- Applying descriptive and diagnostic analytics in customer issue incident matrices
- Identification of importers causing heavy loss to corporate
- Developing dashboard for different commodities using Power BI
- Supporting management of resources for vendor governance,stakeholder,project SOWs,billing, audit and SLA/Performance reports.
- Assembled and participated in requirement gathering sessions to define and document functional specs, configurations, enhancements and custom reports.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Collaborated with business-unit leaders to identify and prioritize problems
- Collaborated with business/MDM analysts and software development team to identify and convert business goals into data requirements.
