Venkatesh Vadlamudi
Operations
Delhi
Summary
Targeting assignments as Assistant Manager Operations with an organization of high repute. Achievement – Oriented professional with over 15yrs of resourceful experience Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Assistant Manager Operations
SahiBandhu FinTech Services Private Limited
11.2020
- Training on company process& Policies to team Members
- Optimize day-to-day activities and streamline workflows to enhance profitability
- Ensuring Customer service, Data entry
- KYC norms Compliance, Customer Contact point Verification, Document Verification
- Branch Administration vendor payments
- Responsible for adhering SOPs and legal norms are followed as per process and organizational policy
- Helping sales team in achieving of state wise business growth Responsible for Business Development and the Portfolio Management for the Gold Loan Business for the assigned Zone
- Driving and Implementing Sales strategy for the Business to deliver Net Income in compliance with organization's goals
- Responsible for managing growth and profitability of the channel
- Responsible for building capabilities to sell multiple products per customer
- Conduct regular and detailed business reviews with team, to ensure business strategies are executed and Budgeted Numbers are achieved
- Exploring and identifying new sourcing avenues and channels to increase penetration and building a positive Book
- Driving passion to build winning teams
- Ensuring 100% retention on renewals and ensure zero percent delinquency on the book
- Responsible to developing distribution network for the Zone and drive sales.
Regional Manager Sales, Process and Product Training
Maxi pay Pvt ltd
11.2019
- Collaborating with senior executives to establish and execute a sales goal for the region
- Managing a sales team in order to maximize sales revenue and meet or exceed corporate-set goals
- Forecasting annual, quarterly and monthly sales goals
- Assisting sales personnel in their techniques
- Developing specific plans to ensure growth both long and short-term
- Educating sales team with presentations of strategies, seminars and regular meetings
- Reviewing regional expenses and recommending improvements
- Team Player
- Achieving Primary, Secondary and Revenue Target by handling a team of Area Sales Managers
- Ensure proper market expansion and coverage.
Team Lead Operations Process and Product Training
Manipal Business Solutions
05.2014 - 10.2019
- Evaluated the effectiveness of all training programs and processes through key metrics
- Worked with Operations & Development team on all projects and served as point of contact for delivery of training materials
- Functioned with Operations & Development Team to improve MBS Applications
- Directed daily activities and assignments to ensure proper completion of tasks and projects
- Led a team of 50 people and identified possible delays in processing
- Coordinated PAN India Process Training Program for the Project (PMJDY & FI) run by Government of India and Ministry of Finance
- Formulated training policies, programs, and schedules, based on TNA
- Prepared PowerPoint training sessions as necessary for corporate training initiatives
- Conducted trainings, ranging from Mid-Level Mgmt
- (PMs, Mgrs., Product Mgrs.) to operations/data collection and processing team and agencies as learning Partners
- Arranged NHO’s (New Hire Orientation), TTT (Train the Trainer) & Refresher Training sessions to serve The purpose of Cognitive Training, Behavioral Training through in-House Classroom and on the Job Training programs
- Examined training need analysis (TNA) through surveys, interviews of employees, focus groups, consultation with managers, preparing questionnaires, feedback Sheets
- Participated in brainstorming sessions and requirement overview with the product development team
- Designed Training Module, Training Literature, Maintaining Training Calendar, Conducting Skill Test and ensuring Program Quality are integral aspects
- Used audio/visual media like Skype/Phone and online through (Web Portal) and desktop application for distant learners, Using Tools like PPTs/Videos for better understanding of the learning partners
- Coordinator and point of contact for CMMI Level 3 activities.
Customer Relationship Officer (Product/Sales)
Makaan.com
- 05.2014
- Documented major problems that customers faced with the programs in large numbers & reported it to the concerned department
- Trained new employees in the division
- Making outbound calls to Makaan.com Members in south India other enquiry database and offering them Real estate solutions
- Worked and supported the Manager and Marketing team to generate a continuous flow of Enquiries and walk-ins and converting them into premium memberships
- Generated revenue and devised plan for motivational initiatives and competency development tools & techniques for workforce
- Meet dealers and collated training data from various resources to develop relevant records to create monthly training dashboard.
Education
Master Of Business Administration - Operations Management
05.2020
Skills
Staff Training and Development
undefinedEducation Qualifications
- MBA in Operations Management from Himalayan University
- B.Sc in Information Technology from Himalayan University
Personal Information
- Date of Birth: 03/19/85
- Marital Status: Married
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Timeline
Assistant Manager Operations - SahiBandhu FinTech Services Private Limited
11.2020
Regional Manager Sales, Process and Product Training - Maxi pay Pvt ltd
11.2019
Team Lead Operations Process and Product Training - Manipal Business Solutions
05.2014 - 10.2019
Customer Relationship Officer (Product/Sales) - Makaan.com
- 05.2014
Himalayan University - Master Of Business Administration, Operations Management
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