Venkateshan P
Senior Process Associate
Coimbatore,TN
Summary
Wish to join an organization to work with complete dedication for attainment of organizational goals by contributing to the best of my talent, which also serves as an excellent opportunity to showcase my technical skills and give scope for a bright career and financial growth.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Senior Process Associate
TCS
07.2023 - Current
- Streamlined internal communications by implementing project management tools, ensuring timely completion of deliverables across the team.
- Analyzed marketing metrics to identify trends, adjusting strategies accordingly for optimal results.
- Developed strong working relationships with external vendors, negotiating favorable terms on advertising placements and other services as needed.
- Optimized customer engagement by creating targeted email marketing campaigns for different segments.
- Mentored junior team members in best practices for product marketing and professional development opportunities within the organization.
Senior Process Executive
Infosys BPM
07.2021 - 07.2023
- Sr
- Process Executive for Default Management team and expert in application BKFS (Black Knights Financial Services), MSP (Mortgage Servicing Package), Loss Mitigation, FBT and Select CE
- Supporting to on shore in Verifying the Foreclosure documents of borrowers to know the discrepancies
- Dealing with all types of U.S Mortgage Loans
- Analyzing and verifying Mortgage, Note, Demand letter, Payment History, Loss Mitigation, HUD 1, Loan Application
- Manage the daily operations of the Foreclosure Process including Postponement of the Sale and Service Release
- Handling special queues that are of high priority which needs to be completed within strict timelines
- Achieving Good Productivity with Quality and Efficiency along with other responsibility
- Meeting LA as per the Client requirements.
Education
Bachelor of Arts - Accounting And Computer Science
CMS College of Science And Commerce
Coimbatore, India 04.2001 -
Skills
Strong interpersonal and communication skills
Knowing Office Package: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Express,power BI,
Accomplishments
- Achieved the spot award consistently every month for outstanding performance.
- Received the prestigious I-star award in recognition of exceptional contributions.
Personal Information
- Father's Name: Ponnusamy V
- Date of Birth: 12/02/2001
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Roles And Responsibilities
- Good Knowledge in US Mortgage process (Origination - Processing - Underwriting - Closing -Servicing )
- Using MSP tool for Pre Sale Cheques
- Preparing Package on the cheque
- Quality Checking on processed Loans
- Clarifying the new updates on process to new hires
- Giving the training to new hires on Forclosure Pre Sale
- Disputing the Errors done by the team members (Re Audit Loan)
Job Description
Working as a Senior Process Associate in Redemption Withdrawal Specialist at Colonial First State is responsible for facilitating the withdrawal of funds from investment products offered by the company, ensuring compliance with relevant regulations and internal policies. This role involves interacting with clients, processing withdrawal requests, and coordinating with various internal departments to ensure timely and accurate completion of transactions.
Disclaimer
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Timeline
Senior Process Associate
TCS
07.2023 - Current
Senior Process Executive
Infosys BPM
07.2021 - 07.2023
Bachelor of Arts - Accounting And Computer Science
CMS College of Science And Commerce
04.2001 -