Adept Senior Software Engineer with a robust 3-year tenure at Comviva Technologies Pvt Limited, showcasing expertise in UNIX and Oracle. Renowned for exceptional problem-solving aptitude and effective communication, I excel in database management and incident resolution. Authored pivotal knowledge base documents, significantly enhancing issue resolution efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Software Engineer
Comviva Technologies Pvt Limited
Bangalore
10.2021 - Current
Nearly 3 years of IT experience in production support and client-specific document implementation.
Proficient in UNIX and Oracle, with strong skills in implementing SQL queries, and creating functions and procedures in Oracle databases.
Exceptional communication, analytical, and problem-solving skills.
Quick learner of new software tools and an effective team player.
Authored knowledge base documents for new issues to facilitate future use.
Monitored and resolved P1/P2/P3 incident tickets efficiently.
Executed production support tasks, including issue resolution, file transfers, job scheduling, and monitoring.
Updated and resolved tickets in the Incident Management Tool according to guidelines.
Education
Bachelor of Science - Computer Science
Krishna University
Vijayawada
11-2021
Master of Science - Computer Science
Venkateswara University
Guntur
Skills
Problem-solving aptitude
Database migration
Storage management
Incident resolution
Patch management
Data modeling
Backup and recovery
User access control
Network configuration
Engineering
Programmable logic control systems
Database management
Power BI
Data visualization
Data filtering
Data visualization and presentations
SQL
Technical analysis
Accomplishments
Unit Leader's Choice - Growth Mindset Practitioner of the Month (Gold Award): Recognized at the unit level for exceptional performance and demonstrating a growth mindset (FY 2022-23).
Top Team Award (Unit Level): Awarded to the team for outstanding collaboration and achievement during H1 FY 2023.
Discretionary Award (Unit Level): Honored for exemplary commitment and contributions during Q2 FY 2022-23.
Internal Team Appreciation: Consistently acknowledged for commitment, effort, and impactful contributions to team goals.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Certification
Data Science Certification (Certificate Code: 360DTMGIN7075) – 360DigiTMG
Data Science Certification (Certificate Code: 360DTMGIN7075) – 360DigiTMG
SQL for Data Analysis – Udemy
Machine Learning with Python – 360DigiTMG
Bachelor of Science - Computer Science
Krishna University
Master of Science - Computer Science
Venkateswara University
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