Venkatesh (Venky) Kalokhe
Pune
Summary
Product manager with over 5 years of experience in fintech and SaaS, specializing in product lifecycle management. Demonstrated success in optimizing product scope across multiple verticals, leading to significant results in financial enterprises through catalog and AI tools. Strong communication skills facilitate effective engagement with stakeholders at all levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Specialist (Contigent, Mastercard)
Mthree Talent Solution
Pune
05.2024 - Current
- Owned the Product Catalog for the Payment Gateway Services vertical, serving as the backbone for tools like Salesforce, Aha!, Apptio, and Workday; maintained a data quality score of 98+ / 100 during the tenure.
- Identified critical issue in product catalog causing incorrect product positioning and reporting; executed full catalog refresh with 8 product moves, 5 removals, 3 renames, and 5 tech asset updates.
- Established change management process and defined product creation/update criteria to enhance scalability across stakeholders including BizOps, System Architecture, Marketing, and others.
- Led AI initiative for Product Management organization (112 PMs) to drive productivity improvements through AI tools adoption and usage tracking.
- Facilitated team-building events that engaged product managers through cricket games and offsite trips.
Customer Service Representative
Exela Technologies
Boston
08.2023 - 02.2024
- Enhanced client and stakeholder management to identify preferences and pain points, resulting in improved satisfaction and loyalty for the company's SaaS.
- Managed mailroom operations and coordinated conference setups with attention to detail, ensuring smooth logistics.
- Led teams to motivate and improve performance, fostering a dynamic, high-performing team culture.
Co-Founder
PAPADBAZZI MEDIA
Pune
04.2020 - 04.2022
- Successfully converted one of the highest paying Key Accounts with a budget of ₹1.2 Million per year on ad spent.
- Achieved a 30% increase in agency revenue by strategically upselling digital services to clients on a half-yearly basis
- Developed tailored marketing proposals outlining ad budgets, deliverables, and growth expectations for brands.
- Executed over 200 social media campaigns across diverse industries, enhancing clients' online visibility.
- Managed 5+ client accounts concurrently, effectively relaying requirements to creative team.
Education
Master of Management Studies -
Boston University, Questrom School of Business
Boston, USABachelor of Engineering - Information Technology
Savitribai Phule Pune University, PVG College Of Engineering Technology
Pune, IndiaSkills
- Product catalog management
- Lifecycle management
- AI tools implementation
- Tableau visualization
- R programming
- Microsoft Excel proficiency
- Figma and FigJam
- Canva design
- Miro collaboration
- Qualtrics surveys
- Cross-functional collaboration
- PowerPoint presentations
Volunteer Experience
Boston University Digital Business Institute,
Research Analyst (Diversity, Equality & Inclusion)
- Collaborated with the Dean of the Bard Center for the Study of Hate to build a platform for reporting online hate crimes.
Hobbies and Interests
- Playing Pickleball
- Riding bike
- Learning new technology
- Professional Badminton player
- Running on beach
- Humanitarian
Academic Internships
AZENTA LIFE SCIENCES, Boston, USA,
Associate Product Manager,
- Revamped customer journey map and enhanced user experience of LIMS software for Biobanking scientists, to improve satisfaction levels for both customer and support team by 35%.
- Designed a prototype called Live Ticket Tracking to show 100% transparency of the support process with the end user.
THE BELFORT GROUP, Boston, USA,
Business Analyst,
- Drafted full-funnel strategy on Google, Linkedin & Meta platforms by addressing the pain points of hospitality industry clients to enhance customer engagement.
- Developed multichannel marketing proposals for Belfort's digital services to attract clients on 5+ platforms.
- Collaborated closely with the Chief Strategy Officer to formulate effective strategies and ideate innovative concepts.
Certification
SAFe Product Owner/Product Manager (POPM) certification.
Timeline
Product Specialist (Contigent, Mastercard)
Mthree Talent Solution
05.2024 - Current
Customer Service Representative
Exela Technologies
08.2023 - 02.2024
Co-Founder
PAPADBAZZI MEDIA
04.2020 - 04.2022
Master of Management Studies -
Boston University, Questrom School of Business
Bachelor of Engineering - Information Technology
Savitribai Phule Pune University, PVG College Of Engineering Technology