R. VENKATRAM

Client: State Bank of India

• Experience in Installing, Configuring, Administering and Troubleshooting IBM WebSphere Application Server 8.0, and 8.5.5,and 9 on Linux and Windows environments.Also, have experience working with Apache Tomcat and JBOSS server as well.
• Troubleshooting & analyzing performance of JVM’s/Clusters.
• Deployed various WAR, JAR, EAR applications on managed servers and in clustered environment using Console.
• Creation of different type of profiles, federation of multiple nodes to deployment manager.
• Experience in creating users, groups and assigning the roles.
• Experience in Installing & Configuring the WebSphere Plug-In for remote Web Servers.
• Configured web sphere resources including JDBC providers, JDBC data sources.
• Good experience in configuring and managing secured environments using SSL certificates.
• Performed thread dump analysis manually by looking for common symptoms like dead locks.
• Performing / Handling changes for Production Environment servers.
• Experienced in applying Fix-packs & Refresh Packs for WAS, IHS, Plug-In and SDK and also in Apache atomcat server.
• Dispatching the tasks & Incidents.
• Extensive experience in providing 24/7 on-call support for enterprise applications running on Web Sphere Application servers.
• Good experience on ticket management tools (ServiceNow & Maximo)
• Experience in setting up of Nodes, Data Sources, and Virtual Hosts.
• Coordinating with various technical and business teams in case of incident.
• Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies

• Client: Michelin account, France.
• Having 4+ years of experience in Web Sphere Application Server & IT infrastructure.
• Experience in Installing, Configuring, Administering and Troubleshooting IBM WebSphere Application Server 8.0, and 8.5.5, on Linux and Windows environments.
• Also experience in working with Apache Tomcat server on installation and fixpack. Handling around 30 + Apache Tomcat servers in the current environment.
• Worked on JBOSS application servers as well and used for building,deploying Java based applications.
• Troubleshooting & analyzing performance of JVM's/Clusters.
• Creation of different type of profiles, federation of multiple nodes to deployment manager.
• Extensive experience in providing 24/7 on-call support for enterprise applications running on Web Sphere Application servers.
• Good experience on ticket management tools (ServiceNow & Maximo) Coordinating with various technical and business teams in case of incident.
• Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies

• Deployed applications in various environments like Development, UAT and Production on Web Sphere Application Server.
• Responsible for all Administrative tasks including Web Sphere Application Server domain configuration which includes components like Web Sphere
  Application server, IHS web server.
• Working experience in PRODUCTION, DEVELOPMENT and UAT environments On-call support (24x7), Monitoring and maintaining multiple
  Applications at Development.
• Trouble shooting various problems in different stages of development using logs files. Installed IBM HTTP Server on different nodes and configured them by generating the plug-in.
• Responsible for deploying, monitoring application, log files and provided information to the developers.
• Maintaining the OLA and SLA for resolving the tickets.
  Daily healthchecks of all applications and job verification.
• Analyzing logs,head dumps and thread dumps.

• IMSI – ADANI Group – Feb- May 2016 Specialized Support In charge for IT.
• Server Management – Operating Platforms -Access, Back up and Tracking.
• Identify Root causes and Solutions for all kind of Software, Hardware and Network Configuration issues.
• ( Break Glass Access).
• Proactive Measures In Charge to avoid any technical / operational issues.
• Managing Data base SQL , Network related Tickets and Resolve Tracking.
• Responsible for all Network, Server operations / Production Assurance.
• Managing SLA and Using Proper Escalation Path for Quick solution.
• Managing BCP User Support and Solution providing for any kind of technical and Non-Technical Query.
• License Software Management with support of Purchasing Team.
• Responsible to track Issue log and TAT assurance Solution.
• Responsible for Purchase Key components for Technical Service.
• Key Performance & Professional Highlights.
• Automation Initiated Daily Process Report and supported in reducing FTE, Time consume, Accuracy.
• SGA ( Small Group of Activity ) conducted to identify key issues unexpectedly especially from different servers / users -> Implemented defect Prevention Plan.
• BCP Plan – 100% Supported during Natural Calamity period and Well managed Operations without any discrepancy – Meet TAT for all assigned Task.