Senior software QA and test automation professional with 17+ years of diverse experience and having proficiency in network protocol testing, platform verification, design & implementation, technical support, customer escalation & project management.
Leading a team of 5 engineers involved in feature automation, regression run of packet broker features part of Network visibility solutions used in ISPs, data centers & enterprise networks
● Team & People management, Training & Orientation
● Process improvement & quality initiatives
● Periodical one-on-one meetings & Performance Appraisal
● Presenting team’s status in prioritization & Sync up meetings
● Review of code, test automation design, weekly run reports
● Topology design, test bed - setup, maintenance, optimization
● GAP Analysis - Address missing coverage in automation
● Proof of concept [POC] - Kroger retail, Christiana Care
Virtual Port Extender - Extended Edge Switching Solution
Leaf & spine solution using Extreme fabric
● Customer profile - Intel
● MLAG feature - GAP analysis
● ECMP - Formulated test plan & validated the feature
● MPLS system testing - automation
● Escalation support for enterprise network vendors - Netgear & Linksys
● Agile methodologies - Scrum, Sprint components
● Test strategy, Requirement Acceptance Criteria & Traceability Matrix
● Feature Interaction, POC, Customer profile, Performance & Scalability
● Platform Qualification, Functional, SNMP, Smoke, Negative testing
● Automation - test scripts & infrastructure APIs, Regression
● Review - test plans, design & user guides
● Cross-functional collaboration, Stakeholder management
● Risk mitigation, Conflict resolution, Customer escalations
Certified Scrum Master : March 2022 - March 2024