To seek a challenging and rewarding opportunity with an organization of repute, this recognizes and utilizes my true potential while nurturing my analytical and technical skills in the field of Freight Forwarding, Supply Chain Management & Multi-Model Logistics Operation (3PL & 4PL)
Overview
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Sr. Specialist SCM & International Logistics
Enlighted INC (A Siemens Company)
Chennai, Tamil Nadu
09.2019 - Current
Oversaw daily operations to ensure high levels of productivity.
New Order Processing & Order Management – CRM tool Sales Force.
Inventory Management – Stock Reservations & Allocations for DoP–Daily Order Release (International & Domestic & Cross Country) – Dynamic 365 ERP tool.
Material Management - Shipment Planning & Organizing Shipment
Freight Negotiations & Approvals
Outbound & Inbound – End-to-End Operations
FedEx Label Generations – International & Domestic
Sales Order Fulfilment – ERP tool & Sales Order Updation – CRM tool
RMA Processing – (Creation of Order, Labels for both Outbound & Return (International / Domestic).
Inventory Management System - In-Transit & Inventory Transfer GR Processing – Dynamic 365
Drove operational improvements which resulted in savings and improved profit margins.
Senior Sales - Import and Export - Air/Sea
SKY2C Freight System Inc
Noida, Uttar Pradesh
06.2017 - 08.2019
Maintained excellent attendance record, consistently arriving to work on time.
Set up and coordinate the shipments with follow-up & follow-through that continues to improve organization, efficiency, customer satisfaction & company profit.
Reports of business transactions including weekly activity reports, weekly pre-plans. Also month-end recap of revenues for each file/account.
Pricing & Booking Sea Shipment for Export
AES/EEI - Automated Export System filing shipper/export declaration information
Manage all client shipments which includes providing additional logistics support at the interface between the trucking company and the carrier to ensure no shipments miss the port cut or are rejected because of inaccurate information, resulting in the fastest possible transit time and no demurrage ensuring the lowest cost
International Logistics Coordinator
Electra Abu Dhabi LLC
Abu Dhabi, Abu Dhabi
03.2015 - 01.2017
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Negotiated with different freight companies and received annual contracts resulting in cost savings of 30-40%.
Generated all documentation and information required for customer shipments.
Tracked orders and notified customers of status or potential delays.
Planned and supervised shipments from Warehouse to end-user and scheduled daily and weekly routes.
Monitored and reported on transportation costs and properly filed shipping documents.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Senior Sales & Customer Support - Air&Sea EXIM
World Gate Express Lines Intl Pvt. Lts
Coimbatore, Tamil Nadu
09.2012 - 11.2014
Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Target Regions - Far East & Middle East
Prospected leads, scheduled meetings and converted targets into customers at 90% & Above rate by only through FCL & LCL Load via Sea
Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to approx $35000 Permonth.
Acquired more than $ 27000 in new customer business in 2013-14.
Announced as Best Team Leader & Top Performer for maintaining customer satisfaction ratings and securing high-profit accounts.
Outperformed revenue targets by effectively applying Unconsidered Needs sales techniques.
Assistant Manager - Marketing EXIM
ETA Freight Star Pvt. Ltd
Gurugram, Haryana
07.2011 - 08.2012
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Container Inventory Management
Coordinating with Internal operations team, Surveyors, Transport Vendors, Indian Railways Officials to run our train without detention or Demurrage
Rail haulage costing
Preparing and ensuring all rail movement related documents
Updating movement data every day in internal software (ERP).
Presentation on Productivity of Rake (container train) movement monthly basis.
Vendor performance analysis and new business development
Observation on competitor’s activities & value services
Improved Value Added Services segment based on 40-60% through assessment of customer trends.