Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Venkat Subramanyam Avadhanula

Venkat Subramanyam Avadhanula

Business Analyst
Vizianagaram

Summary

Personable Senior Associate with 24-year background in retail and related positions. Proficient in use and troubleshooting of POS systems. Successful meeting goals through effective team coordination and proactive customer service. Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems. Talented Senior Associate proficient in project planning, scheduling and oversight. Expert in customer relations and documentation. Ready to offer 7+ years' experience and apply skills to new role . Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Friendly banker with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Knowledgeable bamker skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.(Recently branch awarded best Performance in Green Channel( Agri based advances) in entire Circle.

Talented banker with demonstrated experience providing administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills.

Overview

24
24
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Senior Associate

State Bank of India
Vizianagaram
11.2015 - Current
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Developed new sales opportunities through development and rollout of promotional plans.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Promptly mediated disputes between associates to promote better collaboration and avoid work disruption.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Worked varied hours to meet seasonal and business needs.
  • Provided product price information to customers.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Maintained relationships with customers to maximize sales opportunities.
  • Generated sales reports and presentations for senior management.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Created promotional materials to advertise products and services.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Trained and mentored junior staff on customer service strategies and techniques.

Operations Officer

Priyanka Management Solutions
visakhapatnam
02.2014 - 01.2015
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Coordinated with external companies to fill openings effectively, reducing critical vacancies.
  • Collaborated with executives and management to review projected revenue and adjust resources accordingly.
  • Optimized business processes to foster operational efficiency.
  • Maintained constructive client and vendor relationships.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Motivated and trained employees to maximize team productivity.
  • Negotiated with distributors to find quality products and best prices.
  • Analyzed department metrics and performance and reported findings to management.
  • Managed internal operational standards and productivity targets.
  • Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Petty Officer First Class

Indian Navy
Mumbai
01.1999 - 01.2014
  • Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
  • Drafted messages and reports to inform leadership of current situations using [Software].
  • Supervised logistical functions to support battalion of 24.
  • Directed safe and secure operations of millions worth of government property, resulting in no loss of equipment or negative incidents.
  • Trained junior officers to develop officers into future leaders.
  • Executed tactical operations with accuracy and control.
  • Planned and coordinated tactical movements of personnel and equipment.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Trained and mentored personnel in combat operations and tactics.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Led team in developing strategic plans to meet operational objectives.
  • Communicated with command centers to develop and execute tactical plans.

Education

Post Graduate Diploma - Advanced Business Analytics

Indian Institute of Management Ahmdabad
Ahmdabad
03.2023 - 07.2024

Bachelors Degree of Commerce - Accountancy

GITAM
VISAKHAPATNAM
05.2010 - 05.2015

Bachelor of Arts - Indian Armed Forces

Indian Navy
Mumbai
01.2010 - 01.2014

No Degree -

Frontech
Anakapalli
04.2001 -

Skills

Account Reconciliation

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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Learning Python, R, SQL and no SQL to develop in Big Data to Business analytics
  • Obtaining Proficiency to develop software skill to enhance data analytics

Software

Python

R

SQL no SQL

Timeline

Post Graduate Diploma - Advanced Business Analytics

Indian Institute of Management Ahmdabad
03.2023 - 07.2024

Senior Associate

State Bank of India
11.2015 - Current

Operations Officer

Priyanka Management Solutions
02.2014 - 01.2015

Bachelors Degree of Commerce - Accountancy

GITAM
05.2010 - 05.2015

Bachelor of Arts - Indian Armed Forces

Indian Navy
01.2010 - 01.2014

No Degree -

Frontech
04.2001 -

Petty Officer First Class

Indian Navy
01.1999 - 01.2014
Venkat Subramanyam AvadhanulaBusiness Analyst