Vennela Naidu

IBM MQ:

ROLES & RESPONSIBILITIES:

• Responsibilities included Installation, Configuration, Integration and Maintenance in WebSphere MQ.

• Installed MQ V6 & V7 on various Linux and Windows based Operating Systems.

• Applied RefreshPacks and FixPacks to upgrade MQ Versions.

• Upgraded MQ versions by manual process and automated processes using scripts.

• Created and configured MQ Objects like Queue Managers, Local Queues, Alias Queues, Remote queues, Transmission Queues, Dead Letter Queues, Clustered Queues, Channels, Listeners, Clusters, Triggers, Processes and Namelists.

• Performed root cause analysis to provide resolutions for production issues.

• Configured repository Queue Managers in a Clustered environment.

• Worked on Point to point setup from scratch.

• Worked on creating cluster queues, Converted an existing network of Queue Managers into a Cluster environment.

• Built DEV Environments from scratch and followed through to TEST and Successful PRODUCTION Deployment.

• Checked for accuracy and functionality during implementation of new MQ servers.

•.Monitored log files of Clusters, Queues and Queue Managers.

• Problem determination using Queue Manager Error logs.

• Cleared Queues using MQ Commands.

• Worked on SSL initialization issues.

• Daily business support like monitoring daily basis alerts through splunk and nastle, Monitoring and preparing health check reports of QMGRS. • Attending SCRUM calls on daily basis.

• Supported system users, educating employees on troubleshooting and problem-solving protocols.

• Checked for and Set MQ Authorities for different Applications Teams. • Set Authorities on Queue Managers, Channels, and Queues.

• Involved in developing backup and recovery procedures.

• Read/Browsed Messages to verify proper/complete message transmission manually and also through MQ explorer.

• Ran Security Scripts to assign authorization to Queue Managers.

• Performance Tuning on Queue Managers and Channels.

• Maintained and Documented MQ Installs and Upgrades on various Platforms

• Maintained over 300 Queue Managers on over 100 Servers.

• Performed regular on-call duties like scheduled MQ bounces during server upgrades. • Documented all upgrade and install procedures.

• Trained Team members on WebSphere Product support.

• Provided 24x7 on-call support on rotation basis once every 2 weeks supporting outages and scheduled server maintenance.

• Created best practices documents that were used as Standard Operating Procedure.

• Achieved awards for excellence in customer handling and meeting metrics.

• Monitored team calls and assisted with improving metrics and customer satisfaction.

• Trained Team members on WebSphere Product support.

KAFKA:

ROLES & RESPONSIBILITIES:

• Configuration of TOPIC’s according to the application team requirement.

• Worked on setting retention period, Granting permissions to the service accounts.

• Worked on resetting offsets, purging the data from kafka topics.

• Monitoring kafka alerts on cloud era manager on daily basis.

• Worked on few TOPIC authorization issues.

IBM MQ:

ROLES & RESPOSIBILITIES:

• Configured, installed and upgraded IBM MQ in windows environment. ▪ Installed MQ V6 & V7 on Windows based operating systems, Applied Refresh packs and Fix packs to upgrade MQ versions.

• Created and configured MQ objects like Queue Managers, Local Queues, Alias Queues, Remote Queues, Transmission Queues, Dead Letter Queues, Channels, Listeners etc.

• Hands on experience in Distributed queuing, Client server Architecture. Internal Use - Confidential

• Worked on triggering concepts like “Channel triggering” , “Application triggering”.

• Responsible for providing Application level security, Daily business support for MQ servers.

• Attending and Resolving tickets through Service-Now monitoring tool. • Monitored MQ objects using “BEM” tool.

• Read/Browsed Messages through MQ Explorer.

• Opened PMR’s with IBM and documented the fixes. • Documented all upgrade and install Procedures.

• Proven success in Leadership and Operational Excellence.

• Recognized for inspiring management team members to Excel and encouraging creative work environment.

• Performed regular on-call duties like scheduled MQ bounces during server upgrades.