Venu Gopal Bollepalli
Senior Content Analyst
Guntur,Andhra Pradesh
Summary
A team player who can work outside immediate role and responsibilities to contribute to the team effort, with a strong commitment to deliver best quality work output and, to be in a responsible position in an organization that encourages me to enhance my skills and grow along with the organization in a direction that maximizes both the job satisfaction and my career potential.
Overview
7
7
years of professional experience
Work History
Collision Parts Senior Content Analyst
CAMP Systems Pvt. Ltd.
06.2019 - Current
- Providing and processing comprehensive database and solutions for class 1 – class 8 vehicles
- Provide OEM service information for the most common maintenance and repair operation
- Research, develop, classify, write, and perform technical editing of material for automotive electronic products related to vehicle component installation, vehicle operation, repair diagnosis, and maintenance
- Extract data from multiple spare parts catalogues and develop the parts data with graphical images and part callouts numbers
- Mapping the Parts names of different OEMS with common Taxonomy and Qualifiers
- Provide OEM engineering standards for the most common repairs and adjustments
- Classifying and improving the appropriate 2D drawings, sketches, and charts to illustrate material as required for the provided deliverables
- Performing through QC tests at various stages of data analytics from data extractions to deliveries
- Maintain a comprehensive library of technical terminology and documentation and running thought validations on the same
- Preparing quality content by collecting, analyzing, and summarizing information
- Responsible for detailing the part specifications along with the header detail of the part
- Dealing with the functioning and validating the vehicle components for vehicles with multiple body styles and configurations
- Responsible for validating the vehicle brakes specifications.
Service Advisor
Mahindra & Mahindra Ltd.
03.2017 - 06.2019
- Duties include greeting customers and helping them determine repairs and relevant costs
- Maintaining up-to-date knowledge of services and contacting customers to update them about the vehicle repair status
- Carrying out regular repairs of tractors and other farm implements
- Determine and recognize tractor issues based on customer description and tractor condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Ensure that automotive work provided to customers meets company quality standards.
Education
B. Tech (Mechanical) -
SAVEETHA UNIVERSITY
01.2017
Intermediate -
SRI CHAITANYA JUNIOR COLLEGE (Board of Intermediate Education)
01.2013
Class X -
SRI CHAITANYA HIGH SCHOOL (Board of Secondary Education)
01.2011
Skills
Documentation of test and service reports for a final customer
Deflated 12% diagnostic time by developing service procedures includes installation, repairing, and maintenance by acquiring from OEMs
Developed multiple reports and dashboards using Power BI to analyze sales data to derive KPIs and metrics
Curtailed error rate of data below 2% with 96% accuracy to parts price validation with Labour cost and time consumed for remove and refit (R&R) of collision parts
Trained and mentored team of 15 resource on Collision parts research on multi brand OEMs
Good knowledge on Various vehicle parts applications, functions, removal and installation
OEM service manuals data validations
Worked on Collision parts validation and Quality check on parts graphical images
Ability to write procedures based on research results and technical skills
Good at data classifications & data extraction from electronic catalogs
Ability to establish priorities, work independently and proceed with Minimal supervision
Experience in mechanical & Endurance Engine Testing
Reporting the research details regarding the part specifications
Data compilation and analysis
Solved High priority customer concerns through Sales force
- Parts inventory
- Parts organization
- Parts ordering
- Parts replacement
Technical Skills
- Microsoft word
- Excel
- Power Point
- Outlook
- Access
- Technical Documentation
- Research
- Client Mangment
- Subject Matter Experts (SMEs)
Accomplishments
- Conferred with "3 Star Quality Achievement Award" for Optimizing the error rate below 2% by implementing Peer QC.
- Bestowed with "Best Performer of the Quarter – 2021" for outstanding productivity and for obtaining minimal error of below 2%. "Best Performer of the Quarter -2022" for performing final deliveries on time and for solving the customer concerns.
Profesional Summary
Pan number: DUAPB7170P
Date of Birth: 06/16/1996
Marital Status: Single
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Collision Parts Senior Content Analyst
CAMP Systems Pvt. Ltd.
06.2019 - Current
Service Advisor
Mahindra & Mahindra Ltd.
03.2017 - 06.2019
B. Tech (Mechanical) -
SAVEETHA UNIVERSITY
Intermediate -
SRI CHAITANYA JUNIOR COLLEGE (Board of Intermediate Education)
Class X -
SRI CHAITANYA HIGH SCHOOL (Board of Secondary Education)
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