Venugopal B R

Glamour Book is a global eCommerce platform focused on beauty, personal care, and wellness products. The site is designed to deliver a seamless online shopping experience, offering users exclusive, authentic products sourced from around the world. The platform supports virtual store features including product browsing, dynamic pricing, reviews, and integrated payment solutions.

Roles & Responsibilities:

• Designed and executed test cases for multiple sprints, ensuring coverage of all user stories and features.
• Prioritized and managed testing activities, focusing on high-risk and high-impact areas.
• Reported defects with clear severity and priority; participated in bug triage meetings to resolve issues effectively.
• Performed regression testing following code changes and verified all resolved bugs across builds.
• Conducted cross-browser and multi-device testing to ensure platform consistency and responsive design.
• Created detailed testing reports and suggested improvements based on findings.
• Participated in test planning meetings and provided feedback on test scope and coverage.
• Assigned tasks to team members based on sprint priorities and tracked progress.
• Published daily status reports and provided sprint-level updates to stakeholders.
• Reviewed test cases to maintain quality and relevance across the project lifecycle.
• Conducted API testing using Altair and Postman, based on API documentation from developers.
• Played a key role in project delivery from Sprint 15 to Sprint 50, ensuring high-quality product releases.
• Verified new product pages, rules, blogs, offers, and reviews using Magento and Uni-commerce backend.
• Tested QUID credit payment integration on both web and mobile platforms for functionality and security.
• Lead, mentor, and support a team of professionals to ensure high performance.
• Contribute to strategic planning and decision-making processes.
• Act as the main point of contact between team members and senior management.
• Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
• Managed project timelines and delegated tasks effectively, ensuring timely completion of objectives.

Baker & Taylor- AXIS-360

Platform: iOS, Android | Domain: eBooks & Audiobooks (Library/Education)

Project Overview:Axis 360 is a digital media library app that allows users to search, borrow, and enjoy eBooks and audiobooks via their public library or school. Designed for a seamless mobile experience, the app enables users to browse, check out, read, or listen to titles all within a single interface, optimized for various devices.

Roles & Responsibilities:

• Created and executed test cases based on user stories using Azure DevOps.
• Updated smoke test results and test execution reports in Azure and DevOps environments.
• Performed functional, regression, smoke, and accessibility testing on iOS and Android devices, including iPhone 11, iPhone XR, Samsung S10+, and Google Pixel.
• Participated in client meetings for defect triaging and provided testing updates.
• Conducted detailed accessibility testing and published reports outlining compliance issues and suggested fixes.
• Verified fixed bugs and tracked them through to closure to ensure high-quality releases.
• Ensured app functionality met business and user requirements through thorough test case design and execution.
• Wrote and updated manual test cases, maintaining optimal organisation for team productivity.
• Reviewed customer feedback to identify quality improvement opportunities and enhance satisfaction.
• Managed documentation for quality assurance activities, ensuring traceability and compliance.

Exxon Germany.

Platform: iOS, Android | Domain: Fuel & Digital Payments

Project Overview:The ExxonMobil (ESSO) mobile app enables users to conveniently fuel their vehicles at fuel stations using a variety of online payment methods including Apple Pay, PayPal, Visa, Mastercard, and American Express. The app allows users to select fuel types (Petrol, Diesel, Gas), earn reward points, and view detailed transaction receipts. With integrated Fuel Finder and GPS support, users can locate the nearest stations along with directions and estimated distance.

Roles & Responsibilities:

• Performed Apple Pay and IN-AUTH functionality testing on both iOS and Android devices.
• Conducted extensive geo-location testing and field testing to validate app behavior in real-world environments.
• Created and executed test cases based on user stories; updated smoke test results and test execution reports in Insight.
• Tested across various devices including iPhone X, iPhone XR, Samsung Galaxy S4, S5, and S6.
• Participated in daily client calls for updates and defect triaging.
• Executed functional, regression, and smoke testing to validate end-to-end application workflows.
• Verified bug fixes and tracked issues through to resolution, ensuring high product quality.
• Ensured seamless user experience and security across mobile payment features.
• Participated in sprint planning and review meetings, providing critical input on quality assurance aspects.
• Improved product durability, reliability and quality by conducting thorough quality assessments and recommending changes.

App Store Link: https://apps.apple.com/gb/app/esso-pay-for-fuel-get-points/id1140860553

Sentara Digital Health

Platform: iOS, Android, Web | Domain: Healthcare & Telemedicine

Project Overview:Sentara Healthcare is a cross-platform application that allows patients to search for healthcare providers based on location, view their profiles, and book appointments. The app also stores and displays patient history including prescriptions and medications, and enables virtual consultations with healthcare providers. Designed for both mobile and web platforms, it ensures seamless healthcare access and user experience.

Roles & Responsibilities:

• Utilized JIRA for test case management, defect tracking, and project status updates throughout sprints.
• Created and maintained test cases based on user stories and business requirements in JIRA.
• Performed functional, regression, and smoke testing to validate end-to-end app workflows.
• Verified fixed bugs, updated their status, and ensured smooth resolution and closure of issues.
• Participated in client calls for defect triaging, sprint reviews, and progress reporting.
• Designed and executed comprehensive test cases to ensure application met all functional requirements.
• Delivered sprint-wise tested builds to clients with detailed execution reports and defect logs.
• Ensured consistent user experience across iOS, Android, and web platforms.
• Utilised defect tracking systems to monitor bug resolution efforts and maintain project timelines.
• Completed unit and regression tests on software and individual modules.

Legacy Health

Platform: iOS | Domain: Healthcare & Wellness App Store: Stay Healthy – Legacy Health App

Project Overview:Legacy Health is a mobile application developed to survey and map user health conditions such as allergies, cold, flu, cough, STD, stomach ailments, and more. It also tracks user activity types, such as outdoor sports, studio sessions and market visits. The app allows users to self-assess how they're feeling, explore home remedies, consult doctors, or contact emergency services (911) when needed. The integrated Legacy-Go Health Map View helps users locate nearby hospitals with real-time wait times.

Roles & Responsibilities:

• Created and executed comprehensive test cases based on agile user stories.
• Updated smoke test results and test execution reports using Insight.
• Conducted functional, regression, and smoke testing across multiple sprints.
• Performed testing on various iOS devices including iPhone 7, 7+, iPhone 8, iPad Air, and iPad 4.
• Participated in client meetings and defect triaging sessions to communicate test progress.
• Verified bug fixes and tracked them to closure to ensure issue-free releases.
• Ensured reliable performance of critical features such as health condition tracking, remedy suggestions, emergency calling, and location-based hospital navigation.

App Store Link: https://apps.apple.com/us/app/stay-healthy/id1295952157?mt=%208

Exxon UK

Platform: iOS, Android | Domain: Fuel & Payment Services App Store: ESSO – Pay for Fuel & Get Points

Project Overview:The Exxon mobile application allows users to refuel at ESSO fuel stations using various online payment methods such as Mastercard, Visa, American Express, Apple Pay, and PayPal. Users can select fuel types (Petrol, Diesel, Gas), earn reward points with each transaction, and receive digital receipts with detailed information. The app also includes a Fuel Finder to locate the nearest fuel stations with shortest routes.

Responsibilities:

• Performed Apple Pay testing on iOS devices and verified IN-AUTH functionality across iOS and Android platforms.
• Conducted geo-location testing and on-field testing to validate map-based fuel station features.
• Designed, executed, and maintained test cases derived from agile user stories.
• Updated smoke test results and test execution logs in Insight.
• Tested across various mobile devices including iPhone 6, 6+, Samsung Galaxy S6, S4, S5, ensuring cross-device compatibility.
• Participated in client calls to report progress and assist with defect triaging.
• Executed functional, regression, and smoke testing throughout the SDLC.
• Verified resolved bugs and tracked them to closure in coordination with developers.
• Performed accessibility testing and documented issues for compliance and usability.

App Store Link: https://apps.apple.com/gb/app/esso-pay-for-fuel-get-points/id1140860553

Pulse –Intranet and Photon - Admin Tool

Platform: Web Application

Project Description:Pulse Intranet is an internal web application developed for Photon. It provides features such as project tracking, document management (test cases, execution reports), cab booking, and conference room booking. It also includes the Photon Admin Tool, which allows admins to manage project creation, employee databases, timesheets, leave requests, and HR policies.

Responsibilities:

• Created and executed test cases based on user stories.
• Performed functional, regression, and smoke testing.
• Verified and updated smoke test results and execution reports in Insight.
• Tracked and validated fixed bugs to ensure proper resolution.
• Ensured overall application functionality across multiple modules.

First Data Framework App

Platform: iOS, Android

Project Description:First Data is a mobile app used for fueling at gas stations. Users can pay for Petrol, Diesel, or Gas using credit or debit cards. The app supports multiple payment options and rewards users with points after each fueling. It also includes a Transaction History page to view past fueling details.

Responsibilities:

• Created and executed test cases based on user stories.
• Performed functional, regression, and smoke testing.
• Tested the app on devices like iPhone 6, 6+, Samsung Galaxy S4, S5, S6.
• Updated smoke test results and test execution logs in Insight.
• Participated in client calls and defect triaging discussions.
• Verified bug fixes and tracked them to closure.

KPMG-PRS – Employee Service Management Web App

Platform: Web (Desktop, Mobile, Tablet)

Project Description:KPMG-PRS is a web application designed to manage employee service records, both current and historical. The system supports multiple user roles—Admin, Partner, and Leadership & Partner—each with unique access credentials. Admin users can create and manage logins for others. The platform uses a Taint Engine to track employee service across different companies and industries based on custom rules.

Responsibilities:

• Designed and executed test cases from user stories.
• Performed functional, regression, and smoke testing.
• Verified application behavior across desktop, mobile, and tablet devices.
• Updated test results and smoke test reports in Insight.
• Participated in client meetings and defect triage calls.
• Verified fixed bugs and tracked issues through to closure.

Virtual Site Management (VSM) – Retail Monitoring Web Application

Platform: Web Application (Intranet-based)

Project Description:Virtual Site Management is a web-based application designed to help administrators monitor activities and events occurring in retail showrooms. It integrates ActiveX controls for live transaction monitoring and enables visibility across multiple store locations within a region. Admins receive notifications regarding discounts and updates across the stores.

Responsibilities:

• Prepared and executed test cases and smoke test cases for each build.
• Tested the application in intranet environments (without internet connection).
• Used Charles Proxy to simulate poor network conditions and validate app behavior.
• Performed camera functionality testing via remote access to Panasonic devices.
• Updated test results in Insight and tracked issues to closure.
• Conducted functional, regression, and smoke testing to ensure overall application quality.