VENUKUMAR AVARU
Hyderabad
Summary
Dedicated Sr.Area Operations Manager with over 12.6 years of experience driving 38 Store team's performance, productivity and customer service excellence. Expertise in partnership cultivation, new business establishment and long-term revenue-generating strategies. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
12
12
years of professional experience
Work History
Senior Area Operations Manager
Godfrey Phillips India Ltd-24SEVEN
Hyderabad
09.2022 - Current
- Operated 24Hrs Store Operations in Hyderabad Successfully.
- Coordinated activities between different departments to ensure efficient functioning of processes.
- Established effective relationships with external partners such as Local Administration(Govt.Dept)
- Participated in training sessions related to new technologies and methodologies used in the organization.
- Identified opportunities for process improvements across various functions within the organization.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Improved regional processes by coming up with effective methodologies to handle customer complaints.
- Delegated work to staff, setting priorities and goals.
Area Manager-Ops
RATNADEEP RETAIL PVT LTD
Hyderabad
09.2021 - 09.2022
- Provided guidance on the implementation of new policies and procedures in stores.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
DISTRICT MANAGER - Ops
Future Group
Hyderabad
05.2018 - 08.2021
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Conducted market research and reported on competitors.
Sr.Store Manager
More.Super Market
Hyderabad
12.2011 - 05.2018
- Motivated and supervised staff to ensure productivity and customer satisfaction.
- Monitored stock levels and ordering of new merchandise as needed.
- Resolved customer complaints in an efficient and professional manner.
Education
MBA - Marketing
P.Indra Reddy Engg. College
Hyderabad09-2011
Bachelor of Science - Computers
RISHI DEGREE COLLEGE
Hydrabad03-2009
Intermediate -
AVV Jr. COLLEGE
Warangal03-2006
High School Diploma -
Vandana High School
Warangal03-2004
Skills
- Operational Efficiency
- Staff Development
- Operational Excellence
- Warehouse Management
- Cost Reduction
- Inventory Monitoring
- Environmental Compliance
- Compliance Management
Affiliations
- Worked In Project Rollout of Project-Runway in more.super market Hyderabad.
- Worked In Launching Heritage Fresh Online App In Hyderabad.(Started from Banjarahills AREA Stores)
- 38 New stores Launched in Hyderabd - 24SEVEN
- Having Experience in 24Hrs Night Operations in Retail store -24SEVEN
- 3 Different Format Retail stores Opened in Hyderabad (Metro Kiosks,High Street Kiosks,COCO Format)
Timeline
Senior Area Operations Manager
Godfrey Phillips India Ltd-24SEVEN
09.2022 - Current
Area Manager-Ops
RATNADEEP RETAIL PVT LTD
09.2021 - 09.2022
DISTRICT MANAGER - Ops
Future Group
05.2018 - 08.2021
Sr.Store Manager
More.Super Market
12.2011 - 05.2018
MBA - Marketing
P.Indra Reddy Engg. College
Bachelor of Science - Computers
RISHI DEGREE COLLEGE
Intermediate -
AVV Jr. COLLEGE
High School Diploma -
Vandana High School
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