Venus Seth

A seasoned operations specialist with over 15 years of experience in managing complex operational processes, leading multi-disciplinary projects, and navigating intricate challenges within the hospitality and logistics industries. Proven expertise in project management, field operations, procurement, and people development. Recognized for innovative training content creation, designing go-to-market strategies, and consistently improving experience metrics and quality scores.

• Roller Skating
• Surfing
• Cooking

• Mr. Lemon Tree - Lemon Tree Hotels
• The Golden Treeb - Issued by Siddharth Gupta, Co-Founder Treebo Hotels, June 2022. This award is presented to a carefully handpicked set of individuals in the highest honor conferred by the organization upon its people.

• Train the Trainer Certificate from Lemon Tree Hotels
• Leadership Empowerment and Development Program by Harappa

I am particularly drawn to Olive Living due to its innovative approach to providing quality living spaces and its commitment to enhancing the resident experience. I am impressed by Olive Living's dedication to sustainability and community-building, which aligns with my own values and professional ethos.

Olive Living is known for its high standards in residential management, offering well-maintained, convenient, and community-oriented living spaces. The company's focus on customer satisfaction and operational excellence is evident through its streamlined processes and resident-centric services.

My extensive experience in operations management at Treebo Hotels, where I have consistently improved experience metrics and quality scores year-on-year, positions me well to contribute to Olive Living's success. At Treebo, I managed procurement for 1000 properties, led a central guest support team, and introduced initiatives that enhanced quality scores and profitability. I monitored product quality and guest satisfaction, prepared improvement plans with field teams, and ensured effective follow-ups.

In my role, I also served as the control tower for on-ground operations teams, overseeing KRAs, trainings, data support, and partner management. These responsibilities align closely with the needs of Olive Living.

I am confident that my skills in designing and launching new initiatives and policies to enhance guest experience will help Olive Living maintain its high standards and achieve further operational excellence