Verghese JANEESH
52 10th A Cross Road Ejipura Bangalore
Summary
General Manager with over 24 years of experience in operations management and strategic planning across diverse industries, including non-profit and corporate sectors. Demonstrates expertise in team leadership, marketing research, and client relationship building, with a proven track record of enhancing organizational performance and fostering growth. Committed to leveraging skills in project management and customer service to drive innovation and success in dynamic environments.
Overview
24
24
years of professional experience
Work History
Volunteer
Grace Fellowship Charitable Trust
01.2018 - Current
- Company Overview: NGO
- Managing the entire operation of the organization with the team
- Leading the team in various functions on a day-to-day basis
- Planning fundraising programs
- Building new client relationships
- Maintaining relationships with all existing clients
- Conducting market research, primary & secondary, to develop robust customer insights
- Organizing activities such as sponsors, promotional events, and raffles to promote activities
- Coordinating work with volunteers
- Managing children's diet, food, study, and disciplinary management
- Counseled children on personal development, creating a nurturing environment that encouraged positive growth and resilience.
- NGO
General Manager
WAATCO Ghana Ltd - West Africa
06.2016 - 10.2017
- Company Overview: Part of Balaji Group of Companies
- Managing the entire operation of the company with a team of managers from different departments
- Handling projects on electrical & farming equipment with the technical team
- Brand building and promotions of electrical & farming equipment products
- Developing business plans in every possible area
- Conducting market research to develop robust customer insights
- Promoting products to corporate clients
- Offering attractive pricing for different client categories
- Collecting feedback from customers to improve sales and services
- Advertising through print media, electronic media, television, and radio
- Communicating with clients for final project approval
- Tracking daily metrics for the team
- Building a database of potential customers across Ghana
- Researching market opportunities and potential customer businesses
- Introducing new products to the company
- Monitoring and managing employee performance and suggesting corrective actions
- Providing management with market intelligence and reports to assist in strategic decisions
- Representing WAATCO in various forums, meetings, and exhibitions
- Developed and launched a new product line, successfully capturing market interest and establishing a competitive edge in electrical and farming equipment.
- Streamlined operations across departments, enhancing efficiency and achieving remarkable growth in project delivery timelines.
- Developed and executed strategic business plans, driving substantial improvements in market penetration and brand visibility.
- Coordinated with technical teams on electrical and farming equipment projects, ensuring successful execution and client satisfaction.
- Conducted thorough market research, delivering actionable insights that informed product development and promotional strategies.
- Fostered a culture of open communication, gathering customer feedback to refine services and boost sales performance.
- Part of Balaji Group of Companies
General Manager
Grand Pacific Ltd - West Africa
11.2011 - 03.2016
- Managing the entire operation of the company with a team of managers from different departments
- Handling projects on electrical products with the technical team
- Brand building and promotions of electrical products
- Developing marketing plans in every possible area
- Conducting market research to develop robust customer insights
- Promoting products to corporate offices
- Managing overall sales and accounts of the company
- Recruiting staff for different departments
- Offering attractive pricing for different client categories
- Collecting feedback from customers to improve sales and services
- Advertising through print media, electronic media, television, and radio
- Communicating with clients for final project approval
- Tracking daily metrics for the team
- Ensuring team performance and positive contribution to client deliverables
- Developing training material as per client specifications
- Overseeing quality and training development modules for the entire process
- Validating man-hours for the team and payout accordingly
- Addressing complex customer requirements
- Following up with customers until purchase completion
- Planning project activities and reviewing schedules with the team
- Monitoring all payments from clients
Tally Support Manager
IPMC Ltd Ghana Africa
10.2009 - 08.2011
- Managing overall sales of Tally Software
- Arranging training for corporate staff on Tally software
- Offering attractive pricing for different client categories
- Collecting feedback from customers to improve sales and services
- Interacting with customers to provide the best service
- Advertising through print media, electronic media, television, and radio
- Arranging enterprise solutions on the Tally platform & designing independent financial solutions
- Recruiting staff for Tally departments
- Creating the need for customized accounting software development
- Customizing payroll software for customers
- Updating customers on new software releases
- Following up with customers until purchase completion
Manager Marketing
India International School
03.2009 - 10.2009
- Brand building and promotions of school and college
- Developing marketing plans in every possible area
- Conducting market research to develop robust parent insights
- Promoting the school and college to corporate offices
- Developing new strategy admission plans for school and college
- Participating in education fairs across the country
- Implementing internet marketing programs to secure clients from several regions
- Developing and managing visual advertising implementation
- Coordinating with newspaper agencies for advertising
- Coordinating with printers for print material for advertising
- Advertising through FM-Radio, TV-Channels, hoarding boards, and newspapers
- Engaging with schools globally for admissions
- Engaging with overseas agents to attract foreign students for admission
CEO
Elshaddai Inn
10.2007 - 01.2009
- Marketing for room bookings with MNCs for long & short-term guests
- E-marketing for room bookings with overseas guests
- Implementing internet marketing programs to secure clients from several regions
- Training staff
- Managing housekeeping
- Time management, customer service, and teamwork
- Arranging necessary accommodations for guests
- Tracking entire inventory
- Upgrading rooms and services
- Managing overall service apartment activities
- Interacting with customers to provide the best service
- Handling all types of payments
- Purchasing required materials
- Arranging transportation for guests
- Handling bill payments
- Costing, planning, verifying, and other activities
Managing Partner
Fountain Residency
01.2007 - 07.2007
- Managing overall service apartment activities
- Interacting with customers to provide the best service
- Marketing for room bookings with MNCs for long & short-term guests
- Arranging necessary accommodations for guests
- Tracking entire inventory
- Managing housekeeping
- Handling all types of payments
- Purchasing required materials
- Recruiting staff for different departments
- Arranging transportation for guests
- Handling bill payments
- Costing, planning, verifying, and other activities
Senior Executive Liaison
SNAM Abrasives Pvt Ltd
06.2001 - 07.2006
- Involved in import/export documentation
- Handling documentation, import and export procedures
- Coordinating customs clearance
- Managing payments related to import/export
- Liaising with banks for opening letters of credit, import payments, and other financial transactions
- Tracking import materials and preparing worksheets for import clearance
- Conducting assessment and inspection at customs
- Maintaining registers and dispatching customs-cleared documents
- Corresponding with overseas buyers
- Managing a team of help desk executives for daily operations
- Cost tracking and payment processing for operational expenses
- Checking export documentation and liaising with exporters and port officials
- Filing advance licenses with JDGFT
- Obtaining GSP and ISFTA certificates from Export Inspection Agency
- Selecting vendors and conducting monthly and weekly evaluations
- Procuring materials through quotations and purchase orders
- Preparing monthly reports for housekeeping, M&E, reprographics, stationery, and other consumables
- Preparing monthly performance reports for vendors
- Arranging hotels and other accommodations for outstation employees
- Organizing yearly seminars
- Liaising with governmental bodies like BESCOM, BSNL, and the post office
- Involved in purchases, obtaining and studying comparative prices and quotations
- Purchasing by formal quotes and negotiations as per company policy
- Discussing defective or unacceptable goods or services with quality control
- Keeping records of items purchased, costs, and delivery, and preparing monthly reports
- Reviewing contracts and agreements with vendors
- Reviewing incoming requisitions, comparing prices, and verifying specifications and availability
- Issuing purchase orders and placing orders
- Recommending sources and searching for effective new products
- Continuously reviewing vendor performance for compliance and contractual obligations
- Managing transportation, routing, cab allocation, log sheet verification, and coordination with transportation and employees
- Refilling fuel and checking monthly billing
- Controlling vehicle arrival and departure
- Cost tracking of bills as per KM and maintaining cost allocation as per vehicle make
Education
M.B.A. -
Annamalai University
B.B.A. -
Annamalai University
BASIC CABIN CREW TRAINING -
F.M.C
B.th -
W.B.S (USA)
12th STD -
BOARD OF HIGHER SECONDARY
DIPLOMA IN R/AC -
N.A.I.T.T
10 th STD -
K.S.E.E.B
Skills
- Supply Chain Management
- Procurement
- Administration
- MIS
- Marketing Research
- Sales
- Project Management
- Customer Service
Languages
- English
- Hindi
- Kanada
- Tamil
- Malayalam
- Urdu
Hobbies and Interests
- Watching football
- Watching cricket
- Listening to music
- Fishkeeping
Timeline
Volunteer
Grace Fellowship Charitable Trust
01.2018 - Current
General Manager
WAATCO Ghana Ltd - West Africa
06.2016 - 10.2017
General Manager
Grand Pacific Ltd - West Africa
11.2011 - 03.2016
Tally Support Manager
IPMC Ltd Ghana Africa
10.2009 - 08.2011
Manager Marketing
India International School
03.2009 - 10.2009
CEO
Elshaddai Inn
10.2007 - 01.2009
Managing Partner
Fountain Residency
01.2007 - 07.2007
Senior Executive Liaison
SNAM Abrasives Pvt Ltd
06.2001 - 07.2006
M.B.A. -
Annamalai University
B.B.A. -
Annamalai University
BASIC CABIN CREW TRAINING -
F.M.C
B.th -
W.B.S (USA)
12th STD -
BOARD OF HIGHER SECONDARY
DIPLOMA IN R/AC -
N.A.I.T.T
10 th STD -
K.S.E.E.B