VERNER PEREIRA
Panaji
Summary
Results-driven professional with expertise in Microsoft Excel and team management, dedicated to enhancing operational efficiency and customer service. Proven ability to conduct strategic analysis and implement process optimization, resulting in significant performance improvements. Core competencies include data analysis, project leadership, and cross-functional collaboration. Aiming to leverage these skills to drive further organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operations Executive (RFCI) - Jet2holidays
Open Destinations
Panjim
06.2023 - 08.2024
RFCI (Resort Flight Check in)
Analysing operational data to identify trends, inefficiencies, and opportunities for improvement. Key skills gained:
• Microsoft Excel: Proficient in creating spreadsheets, using advanced formulas, and data analysis. Experience with PivotTables and macros for automation.
• Email Correspondence: Proficient in composing, sending, and managing professional emails in a business environment.
• Manage a team - which involves tasks like scheduling tasks, assigning responsibilities.
• Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
Customer service
Systematic categorization of customer feedback and complaints.
Education
Diploma in Business Accounting And Taxation - Business Accounting And Taxation
Aspiration Solutions
Goa,India01-2025
Bachelor of Commerce (Honours) - Business Management
S.S. Dempo College of Commerce and Economics
Goa,India2022
H.S.S.C -
Don Bosco Higher Secondary School
Panaji,Goa,India2019
S.S.C -
The Rosary High School
Miramar,Goa ,India2017
Skills
- Operating system: Windows XP, Windows 7, Windows 8, Windows 10
- Microsoft Office: MS Word, MS PowerPoint, MS Excel
- Accounting Package Tally (with GST)
Certification
- Personal Survival Techniques, Fire Prevention &
Fire Fighting, Elementary First Aid and Personal Safety and Social
Responsibilities at SEASCAN MARINE FOUNDATION. [06/11/2023 - 21/11/2023] - Security Training for Seafarers with Designated
Security Duties at SEASCAN MARINE FOUNDATION. [22/11/2023 - 23/11/2023]
Accomplishments
Basics of Research for project paper/dissertation, S.S. Dempo College of Commerce and Economics Nov 2021.
Timeline
Operations Executive (RFCI) - Jet2holidays
Open Destinations
06.2023 - 08.2024
Diploma in Business Accounting And Taxation - Business Accounting And Taxation
Aspiration Solutions
Bachelor of Commerce (Honours) - Business Management
S.S. Dempo College of Commerce and Economics
H.S.S.C -
Don Bosco Higher Secondary School
S.S.C -
The Rosary High School
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